In the. middle of a home purchase. Well inspector was not able to identify the depth of the well…read more I saw a sticker on the pump equipment for this company so I called and talked to Junior. Very helpful! He called me back within 5 minutes and was able to help me with information on the well and pump depth. So helpful, and will definitely go back for all pump needs in the future. Thank you!

Always reliable. We have been working with them for years and they've never done us wrong.read more

I called to inquire if they could repair home appliances, and the gentleman who answered responded…read morein a sarcastic manner. When I asked if they were only located in Modesto, he replied, "That's why it's called Modesto Refrigeration." I clarified that I needed services in the Ceres area, to which he laughed and said, "No, we only do commercial refrigeration anyway." I pointed out that the advertisement did not specify this. My point is that he could have been less sarcastic and more courteous in his response.

Great service, called them to check one of our beer cooler out they were solid booked…read more But the lady that answered the the phone was awesome she knew how important it is to have it running. She made it possible to send repair guy early next day. Thank you

First time using this service, highly recommended by a friend. I called and was greeted promptly,…read moreshe listened to my issue with my a/c and a tech was scheduled to come out the same day. Good communication, including a call to let me know the tech was on his way. The service tech was on time, pleasant, thorough and fixed the issue. There was no "upselling", just a clear explanation of the issue and what was done to fix it. Price was fair and I will continue to use their service.

This review is way overdue…read more I never even got the chance to experience this company's actual services because the interaction ended at the very first phone call. The individual who answered the phone was rude, dismissive, and showed no interest in helping or earning my business. Simple questions were met with an unhelpful tone, and it felt like my call was an inconvenience rather than a potential customer inquiry. First impressions matter, especially in a service-based business. If this is how potential customers are treated before any work is even scheduled, it raises serious concerns about how clients are handled overall. Based on this experience alone, I chose to take my business elsewhere.

You wouldn't expect a "machine & manufacturing" shop to work on well pumps but they do and do it…read moreright. Our well pump went out yesterday. 109 degrees and a pasture full of cattle needing water had me stressing. I already replaced the pressure switch but still no water. Two friends recommended Melo and I'm glad I called them. These guys came out within 1/2 hour! Kevin and Armando found a couple problems and got me fixed up in no time. I'm so thankful for their quick and knowledgeable service.

Great company to do work with. Our pump went out on the warmest day off summer. We called and they…read morecame out immediately. Mark was our guy. Very thorough, didn't have the part but drove to get it and repaired it in the same day. Would recommend to anyone!

We called to have them come out and fix our air conditioner which they did so quickly! I called and…read morethey were there within the hour. I'm sure that's not always the case but i was very impressed with how quick and helpful they were. Before they left they let me know they were also licensed electricians. I wasn't sure when I would ever need an electrician but it turns out I did today! When we called he let us know that he wouldn't be able to come out until tomorrow morning but walked us through a couple things to check. Turns out with their help my husband was able to fix it! They wouldn't accept any form of payment for the advice even though most places wouldn't even guide you through anything if it meant they might not make money. I really appreciate this locally owned and operated company and will continue calling them for all my needs.

Chrispair Company fixed my dryer quickly. Very professional man. The price was lower than many…read moreother companies. I called around for prices.

We had our septic system back up and called a few services. The lady that answered my call was…read moregreat. They said they would be here at a certain time, and they where. They went above and beyond my expectations in fixing my problem. Even advised us on how to prevent mores problems. Very nice people, price was very fair compared to others I had gotten, but the most important thing was they came the same day I called. I believe it is a family operated business.

Wow, what an easy process. Called the day after Christmas and Robert was there early the next day…read more Samsung dryer blew a thermostat and one of the rollers was busted. Robert went down to his shop to get the parts and came right back and replaced them. Vacuumed up all the dust and dirt and the machine is working perfectly. Robert is an old school class act. Knows his job and does it efficiently. Reasonable price. Definitely recommend.

So sad that we placed so many phone calls to this business after he came to our home, charged us…read more$85 and left us hanging for years without following up. Today we FINALLY got resolution in the form of a full refund. No apology, no explanation, no follow up. Be persistent friends! People never do the right thing until a bad experience gets shared that can potentially affect their business.

UPDATE 4/19/24: I thought maybe I was being too hard on my…read morereview.. until I read the other reviews. It's much classier and more professional to apologize instead of arguing. I can't ask my dad about the service at all because he died extremely unexpectedly two months ago. That's why I mentioned my mom. Seriously, I would rate zero stars if I could. The guys who come out and spray do an awesome job! They are all friendly and nice and I appreciate them so much. I will not be renewing our contract though, due the rude lady who answers the phone. EVERY SINGLE TIME I have called to ask a question, she is RUDE! I asked my mom (who also uses Gauden) and she said oh yeah the bitchy lady who answers the phone is always rude. Just an example: i called to make sure I had paid my last bill(you go online and pay it after service but it doesn't show if you have a balance). She said 'how would you not know if you paid your bill?' And I said I'm just calling to check. She then said that they send out an email confirmation every time, so I should check my email. Okay. I checked my email because I didn't recall seeing them and I saw I have two emails from the past 12 months... so that's not every time. I just don't understand why she couldn't just check instead of going around and around with me! She finally said she would have to call me back because she wasn't 'in the right system to check'. In this economy, I would be trying my best to retain customers.

Awesome people and they did a great job with our survey. They were great to work with.read more