This business is awesome. Wonderful phone customer service. They got out here quickly and determined my well hadn't actually collapsed as I had been told by a pump service. Lined me up with a wonderful pump service who again quickly got out here and was able to get a new pump and pipe put in. I now have water again instead of waiting 6-8 weeks to get a new well drilled. They didn't charge me for the two trips out here and pulling the pump and pipe up 8-10 feet to make sure it would move. Again they saved me many 10's of thousands of dollars and I have water again. Thank you, thank you!! You can't do better than Marsellis. read more

Two years ago, I called Masellis Drilling and asked to be placed on a waiting list to have a well drilled. After a year passed during which I heard nothing from Masellis, I called the office and was told that my name was on the list but that I did not have priority because I was not yet in a crisis and still had water. I could understand that. However, at present, we are quickly approaching the end of our water and a crisis. I called Masellis this past week and, eventually, the office person found my name. She said someone would call me that day or the next. Days have passed, and no one has called. I believe that such a lack of courtesy is a poor way to do business, even though the company obviously has sufficient business during this drought period and during a time when so many almond orchards are being developed. read more