Reliable, clean, friendly! Got me where I needed to go, much appreciated. Plan ahead if possible,…read moretheir schedule fills up.

Called night before and made 10:45am reservation. Called in am at 10:30am to check they were coming…read moreas I could not afford to miss the. Is to airport. No answer. Called back at 10:45am since no one had shown up. Was told by Michael he was right down the street and would be right there. Gave up and used Uber. Thank goodness uber was on time so I made it to the bus to Logan just in time. Uber picked me up at 11am and Upper Valley was STILL NOT THERE! No phone call, nothing. How could they just completely blow me off? So much for trying to use a local business.

He went out of his way to get me home from the ER at Dartmouth when it was close to midnight. He…read moretook me in as an extra trip, after hours, and saved me from sitting in an uncomfortable chair in the ER reception area & loaded with people. I was brought to DHMC by Hanover Fire's Ambulance for a fractured skull & coccyx so I really needed to get into bed. It was only made possible by this lovely man. Highly recommend‼

I called up Bob to make a reservation and he told me I had to call back the following day. Then,…read morehaving made the reservation, I had to wait more than 20 minutes for him to arrive (without apology). Since he was taking me to the Lebanon Airport, I could easily have missed my flight. But he drove slowly, by back roads, and declined to help me with my bags. His rates were very reasonable, but it was not a happy or reassuring experience.

Too bad I can't give 0 stars…read more I called the company almost 24 hours in advance and got a confirmation of my reservation. This morning when I called them to ask about the ride they told me that they didn't take my reservation and are now fully booked. So now I'm missing the morning bus and have to incur extra costs to make it to the destination point. This is outrageously bad business practice. You don't say you're sorry and do nothing but instead you should do your best to accommodate your customer. I don't care what went wrong and I don't care if the old lady is getting the first stage of Alzheimer's. The best thing that can happen is for P&P to get out of business. Never again.

They were great. When I called them initially I got a voicemail so I hung up…read more But he called me back within 5 minutes and came over on a cold and wet night to give 3 of us out of towners a ride to a neighboring town. He was nice enough to come and pick us up after dinner as well. they don't take credit card however.

Excellent service- on time, professional drivers. Used for RT West Lebanon to Logan many times…read more Multiple pick up stops at Logan. Use online scheduling and reservations. $6 parking. No need to interact with counter service.

It was convenient to get to. The terminal was clean, but the ticketing lady wasn't happy that I…read moreinterrupted her phone time to ask a question. The driver loaded our bags and let us know they had bottles of water. There's also a bathroom on the bus. Will use them again when going to Logan airport.

I booked this service from Burtlngton Airport (BTV) to Jay Peak round trip. The driver met my group…read moreat the airport easily. He was great about communiucation with pending snow and picking up a few days later from Jay Peak. I would recommend Vermont Shuttle over the resort shuttle for more honest service.

We used Vermont Shuttle to travel from Burlington to Montreal and it couldn't have been easier…read more Elvis, our driver, was friendly, funny, and knowledgeable about Vermont and Montreal. The car was clean and spacious, the price was fair, and I would absolutely recommend this company.

When I called the number I got a prerecorded ad for a "complimentary cruise to the bahamas..." The…read moremessage went on and on and I was hoping it was just an ad the company gets paid to play before they answer but it kept wanting me to talk to a representative to claim my free cruise and never seemed to end. I hung up.

Michael was a pleasure to ride with. The taxi was clean and comfortable, and he used Square to make…read morepaying easy.

From the owner: We are a clean and friendly Taxi Company that offers local, long distance, shuttle service and…read moreairport transportation services throughout Chittenden County.

Ripoff: the owner charged me $55 to go 11 miles! The driver wanted a tip on top of that.read more

We needed a ride to the airport last minute and came across Burlington VT Taxi on a yelp search…read more The driver was very easy to communicate with and came promptly on time the following early morning. He really knew the town. The car was clean and he drove smoothly and safely and got us to the airport at the perfect time. We also really appreciated him wearing a mask during the ride since we have immunocompromised family. Would use again!