Thoroughly disgusted with Mary Rawls Reality, Swanboro, NC. DO NOT USE HER! We are recently retired military and signed an agreement with Mary Rawls Realty to sell/rent our home. Long story short...she is NOT proactive, does NOT keep her clients concerns at the forefront of her business actions and blatantly kept funds that are not hers or her agencies. As a property manager/agency a "non-refundable" pet deposit is meant for the home owner, as the home owner is the one taking the risk and added ware and tare on the home, carpets, structures, yards etc. Mary Rawls Reality believes funds/fees belong to her and her agency and refuses to return the funds to the proper home owners. The NC board of realty commission agrees and we have taken steps to file against Mary Rawls Realty as well as go to small claims court and post notice to military base facilities to have her put on "Do not do business with..."
We can't even get her to return acknowledgement of written notice or requests and to boot all we are locked into a contract with Mary Rawls Realty to manage the property...so she continues to collect $190 a month because we can't end our contract until Feb 2016. read more