If Google let me give negative stars, I'd still ask for more…read more I'm always fair when I post reviews -- I'm not out here trying to ruin anyone's childhood dreams. But good grief, this business has the reliability of a toddler with a sugar crash. I drove a long distance to visit this shop. My partner drove here twice. And every time the place was closed during normal business hours. No sign. No explanation. Not even a sad little sticky note that says, "Oops, my bad." The owner even had the lack of integrity to tell my partner that she would be there today. Hilarious. At this point, I'm convinced the shop is run like a speakeasy: If you know, you know. If you don't, well... good luck, traveler. So, I asked around town. Turns out, the locals know exactly what's going on: Apparently the shop owner is... how do I put this delicately... the human equivalent of a mosquito at a barbecue. Everyone I talked to implied they wish she'd just let someone else take over -- someone who actually wants customers instead of treating them like an optional side quest. You'd think a business owner would occasionally... I don't know... open the business? But no. She's running this place like a part-time hobby she actively resents. And the lack of communication? Chef's kiss. She doesn't even bother to explain why she's never open. At this point, I half expect the shop hours to eventually read: OPEN: When the stars align CLOSED: Always MAYBE: If Mercury is in retrograde AND she feels like it To say she's giving the town a bad reputation is an understatement. This shop is basically the retail equivalent of stepping in gum. Sticky, annoying, and somehow still your problem even though you didn't ask for it. I won't be back. Ever. And you can bet I'll be telling this story everywhere -- Yelp, Google, Facebook, LinkedIn, the back of cereal boxes, cave walls... whatever it takes. This store owner isn't just unprofessional -- she's a full-on case study in how not to run a business. Honestly, at this point, a tumbleweed would be a more reliable proprietor.

Ditto on the other1star review. I also drove over to Honokaa to pick up an item for a gift. Store…read morewas closed at 1 pm on Thursday - no reason stated and nothing on recording. Spoke to owner on Friday and she apologized and said she was out of town. I asked if she would be open next day on Saturday and she assured me, yes, will be here at 10am. Drove over from Waimea at 12 pm on Saturday and again closed with no sign and no reason on recording. Walked around and spoke to local residents who said, yeah, haven't seen her, she kind of comes in when she wants to. So I decided, no more. Very unprofessional. Will NOT shop here again. Instead went to Waipio Valley Artworks where staff was very friendly and helpful.... And was actually there at the time stated for hours of operation. What a concept, huh?

This shop is amazing! So glad my daughter and I came across it. If your lucky you can get a…read morepicture with Elisha's adorable dog Bobos AKA Billy Bob!

Not a fan of the pricing, nor the attitude and environment. :/ meh place to shop in town.read more

Super nice and friendly people. Lots of samples. Very educational. Bought chocolate bars…read moreshipped home , Very convenient.

I highly recommend this as one of the best chocolate tours!…read moreWe took the two hour tour with our family - it was a nice small group of six in total. Mike was not only an expert in all things chocolate, but he is easy to understand, he takes time to teach you and answer any questions and he has a great personality! It was pouring down rain the day we went, yet the tour was still a great success. We started out at the farm and then concluded down at the shop. You get to taste fresh cacao, nibs, cacao tea and kakao brew - of course at the shop are the full chocolate bars. Mike clearly loves what he does and enjoys sharing that love with his customers. The only down side is that after listening to Mike you will be ruined forever on eating any other general retail chocolate. So long Hershey and friends!

OMG we show up on the current proprietor's 30'th anniversary ... or is it the store's anniversary?…read moreSuper friendly staff (including the proprietor/owner) that is walking around ready to answer questions, take your items to the front to hold for you, and good walking around area. Such a wide selection of products from Hawaii magnets, to reusable carry (shopping, unloading the car) bags, jewelry, clothing, T-shirts, a wide selection of Meilelani bags, Christmas ornaments, lotions, aromatics, and much much more. Do not, I repeat Do Not be within 40 minutes of the area and not stop in ... if so you might be off your rocker and missing out on a good thing.

I was in the shop last Monday. We came to visit the island after being away due to Covid and were…read morethrilled to return. (My father lived on the island for over forty years and we have many treasured memories there.) I walked in and was loudly ordered to sanitize my hands. Of course I complied, but to be honest it was abrupt and slightly off putting. I shopped around and found three small items to purchase as gifts. The black "leather" flower purse I got was half off and in the original packing bag; perfect for packing in my suitcase. After I brought the purse home I opened it for wrapping and found that the "leather" had flaked off and looked old and was quite frankly a huge mess. Black flakes were everywhere and the entire bag was in terrible shape. There was no way I could give this as a gift. In fact, I threw it away. To say I am disappointed is an understatement. I don't think I will ever go back into that store. Not the kind of shopping experience to repeat.

Cool little shop at the end of the road leading to Waipo Valley. This was the meet place/ticket…read morepurchase also for Waipo Valley shuttle tour. We came early so we were able to peruse the shop for a while. Lots of Koa wood creations from jewelry boxes to food bowls. Many other artsy/craftsy items. Staff is very friendly. Theres also a snack shop connected the shop that sells sandwiches, cookies and misc other snacks. Parking is across the street. Big lot and lots of room. Safe!

This was the pick up point for Waipio Valley Shuttle. I wouldn't have known about this place except…read morefor going on the shuttle which takes you to the valley floor. The shop has a lot of very beautiful pieces of local artists. In particular, their wood art is especially beautiful. And very pricey too! Most are made of Koa, like the $3,900 rocking chair. I really wish I had a place for this, and the big bucks to buy up and decorate my home with this beautiful art. Maybe in another lifetime (lol). Seriously, there is a lot of nice art work of here. If you want to take a home a special memory of Waipio Vally and the Big Island you should check out this shop. Oh, and there is also a small cafe to buy snacks and drinks. I think it's the last stop to buy snacks before you get to the Waipio valley lookout.

This is where I got my Hawaii souvenir and I love it so much. Great place for a little giftread more

The cutest little shop filled with all the best goodies. They have fabulous jewelry, lotions,…read morestickers, plushies, clothes, and so much more. We picked up some treats for ourselves and our friends. Most of the items in the store are made locally which I love. Definitely worth checking out!!!

Shopping in Hilo Town, Hawaii…read more.. I remember the name of this store... I was here decades ago when I was active with the Jaycees (Junior Chamber of Commerce). We would have meetings on the Big Island every so often. After our gatherings, we'd roam around the town! This store still has amusing gifts, practical items, and cute stuff! It has postcards, jewelry, t-shirts, plushies, baby items, children's toys, Aloha shirts, soaps, lotions, books, Hello Kitty merchandise, tote bags, greeting cards, and more! Service is very friendly! The nice lady at the cash register asked me about my Shohei Ohtani shirt... LOL! Note: this store didn't have air conditioning... shucks! However, there's free street parking all around the area!

Cutest little shop in Hilo! Definitely a must stop if you are spending the day on that side of the…read moreisland!

Such a cute store. Friendly staff! I've bought two vintage kimonos in this store and want to go…read moreback again to get more!! I wished they were online!

I always stop here when visiting from Oahu, and I love, love, love this shop. I love the cotton…read moretunics and dresses (great for locals), the vintage Corningware and gifts. When buying a dress, she assured me that it won't shrink and she was right. The owner said she is closing this shop in a few years and I am already grieving.

2 stars because store hours was not updated on Yelp. Drove here on Monday to find they're closed…read more Bummers. From window shopping, looks like there's a good selection of lauhala crafts. Guess we'll check it out next time we make it to Kona \m/

Great customer care. The products are handmade and of the best quality--a wonderful sample of…read moreshops of old Hawaii. An excellent source of lauhala weaving.

Good job and very well shared information. This is a fun event to do for all including kids.read more

We loved this tour! I mostly wanted to take a tour to try a raw cacao fruit after having seen…read moreYouTuber Chef Nick DiGiovanni taste the fruit on a show my son was watching. But, our tour guide was so personal and knowledgeable, it really added to the whole experience. We loved seeing the drying beds for the cocoa nibs, and of course the chance to taste the chocolate was a highlight. Definitely a recommended experience!