This location is the ABSOLUTE WORST LOCATION.
The chicken and wedges are ALWAYS SALTY. Which leads my to get the spiced up wrap.
A while ago I ordered a spiced up wrap, when I get home I was given the Buffalo wrap after one bite I hated it, so decide to go back to get my food corrected. I was in no way angry or upset, I speak to the cashier about the mistake and say I would just like it corrected she calls the manger from the back. He then in a very aggressive and rude tone asks me "what am I suppose to do with this" I answered I don't know but my order was made incorrectly, instead of being treated liked a valued customer he continues to argue with me about what he's suppose to do with the wrap made incorrectly and REFUSES to make another and insist on giving me a refund. It was the most embarrassing and humiliating situation I have ever had, even though I got a refund I left the store In tears, AND HUNGRY. I just couldn't for the life of me understand how the situation when south when I wasn't even upset with them about the mistake.
I called head office about the situation on two different occasions and they have yet to get back to me.
The Yorkdale location is better don't waste your time here with salty chicken and wedges and RUDE CUSTOMER SERVICE. read more