I've been coming here since April 30, 2025, and I honestly can't say enough good things. I first…read morecame in with active acne, dark marks, and scarring, and from the beginning I felt genuinely cared for. Every provider here is wonderful I don't recommend one specific doctor because they are all amazing. My treatment plan was very thorough and thoughtful. We started with oral medications, skincare routines, and facials, and my doctor took the time to try different oral options to see what worked best for my skin instead of rushing the process. Once my acne was under control, I moved on to laser treatments to help with scarring and pigmentation, and the improvement has been life changing. This place truly feels like a second home. Every single provider I've seen has been kind, patient, and knowledgeable, and you can tell they genuinely want the best results for their patients. I also want to give a special shoutout to Marisol at the front desk, she is honestly the reason I love coming in. She is so patient, welcoming, and kind, and she always makes my day better the moment I walk in. Little things like that matter so much. They even have snacks and drinks, which just adds to how comfortable and welcoming the environment feels. I've attached my before and after photos because the results speak for themselves. I'm so grateful for this office and everyone who works here.

The front desk experience was extremely disappointing…read more My first visit to this clinic was actually very positive. My insurance declined the payment at the time, and Dr. James kindly gave me a discount to help me out. That left such a good impression on me that I continued coming back afterward. Even when I previously had an allergic reaction to medication prescribed here, I chose not to complain because I trusted this clinic. So when my lips suddenly became swollen this time, this clinic was still the first place I came to. Unfortunately, this experience felt completely different. The front desk staff simply kept repeating that I had to pay $150 and made no effort to communicate my situation to Dr. James. Ironically, when I explained my insurance situation to the doctor directly, he did try to check for me. After my surgery, I still had questions about the procedure itself and wanted to briefly speak with the doctor again, but the front desk just told me there would be post-care later. I understand doctors are busy, and I was completely willing to wait. I had just undergone a small surgery, asking to briefly speak with my doctor should not feel like asking for a special privilege. Her tone makes me feel like I need her approval and she is the security to guard the doctor. All of these was not an issue when I was in the DTLA location, the doctor always follow-up a little bit when I check out and both the cashier and front desk are friendly. Costa Mesa and DTLA locations gave me completely different experiences. After being a customer for years, what disappointed me most was that the attitude only became nicer after I expressed how upset I was. Why I should even have to argue with her when my lip is still numb? If the front desk staff's role is mainly financial and they do not have basic people skills, then they should not be in a front desk position at a medical clinic. A professional front desk staff member should at least show some level of care and empathy toward patients, especially patients who just underwent a small surgery and are already stressed or uncomfortable.

This place is AMAZING! I honestly don't understand why there are so many bad reviews. The staff is…read moreefficient and quick, very friendly and professional. They truly know what they're doing! I came to have my postpartum skin tags removed and they were able to remove them all 1st visit. The only thing I can justify all of these bad reviews is probably that the building in of itself is a little old, the office was nice. Thank you so much!

Worst dermatologist office I have ever been to - unreal! Total scam, there IS NO DERMATOLOGIST at…read morethis location. Whoever "Dr. Nami" is he's running a total scam. I booked an appointment for an annual skin check, took two months to get in and I was told I can only go to the Santa Ana location due to my insurance. I was also told that my appointment would be with a PA unless I wanted to wait six months to see a doctor. Upon arrival 15 minutes early, the office was so small patients were falling all over each other in the full waiting room, there was no place to sit. The staff at the front desk was rude, did not want to answer any questions and I became so uncomfortable with the entire experience I had to leave before seeing the PA. I asked for my ID and insurance card back and got out of there asap.

I made an appointment last week to get some cherry angioma's removed. My experience was phenomenal!…read more I called on Tuesday to make an appointment they scheduled me in the very next day. I was greeted by the very polite and amazing staff. I was taken to the room and the procedure only took 15 mins so I was in and out and already heading back to work for the day. 4 days after the procedure and I'm already seeing amazing results and I can't be thankful enough. Overall amazing experience and HIGHLY RECOMMEND if you are looking for any assistance with dermatology! Thank you Newport Coast Dermatology see you in January for my next appointment.

I've been a patient at NCD for over 15 years, initially seeing Dr. Liu for eczema and…read moreultra-sensitive skin issues. She is absolutely amazing, and I've referred my boss, coworkers, and friends to her office over the years. Now that I'm entering my 40s, I decided to address some problem areas, like my sagging jowls and heaviness under my chin. Nurse Kelly recommended a combination treatment of Potenza and Ultherapy, and it was such a fun experience! I was nervous at first, but Nurse Kelly and the entire staff made me feel completely at ease. She pampered me throughout the process, explained everything in detail, and kept me comfortable. My skin was glowing even after one session of Potenza, and I can't wait to see the full results after completing all three sessions! Ultherapy stimulates collagen production, so you need to be patient to see the full results. Around the 2-3 month mark, my jawline started to look tighter and more lifted, and it kept improving over time. By 6-7 months, the results were significant and so worth the wait! Here is my before and after picture below. Goodbye gobble chin and jowls! I can't recommend NCD enough! Dr. Liu, Nurse Kelly, and the whole team are incredible!

Dr. Tia is an excellent dermatologist and very kind! She is very knowledgeable, has great bedside…read moremanner, and listens to your concerns. I had great results her laser treatment and Retin-A. Would highly recommend

Dr Paul and her staff are amazing. Dr Paul really took her…read moretime with me and is so knowledgeable and personable. Would highly recommend this office if you want to see a change for the better with your skin.

My husband is having a series of outpatient procedures here to remove some non cancerous lumps in…read morehis arms. The staff is very friendly. The Dr is personable and kind. We felt great with our decision to go with this dr. The first procedure went well and he has another next month.

Summary: I should've done more research. Don't go here…read more Location: Located in a rundown office complex from the 1960s. There's plenty of parking but when you arrive you largely don't know where to go and when you arrive at the office itself you doubt you're at the right spot until you go inside. Once inside the office is overcrowded not that pretty. I doubted my decision and almost left at this point. I wish I had. Staff: A mixture of tired to lukewarm. They are clearly overworked in this chaotic environment of an office. friendly, they are not. Doctor: I met with Dr. Soung. I thought I did my research but apparently I didn't do it well. Her assistant was very friendly but the doctor herself seemed overworked and in a rush. She barely spent five minutes with me before running off to her next visit and barely even gave me a head nod as she ran out of the room. Overall: This felt like the fast food equivalent of a doctor visit. Too many people in line, too much stress, no one seemed to really care. It ended up feeling very unsatisfactory and a pointless waste of time. I would recommend only coming here if you have no other choice. Without exaggeration one of the worst doctor visits of my life.

I have been a patient of Dr. Zahedi for nearly seven years. I feel very comfortable and heard in…read moreall of our consultations. He has provided support, care and is a big part of my medical support team. He treats his staff well which is a big indicator of who someone is with their patients. Hard to see the trolls here as I know everyone has their own perspective but he has an incredible manner and would help you in whatever way that he can. He gave me excellent counsel about my upcoming knee procedure and I made changes to my plan that made me feel more comfortable moving forward. I also have gained self confidence since recieving my skincare and the insecurities that used to trouble me are no longer with me. I feel good about the way I look and who I am. He is very skilled about blending improved health with a positive outlook. These days where there are so many options for medical care it's important to find a doctor who takes the time to get to know you. He is the kindest doctor that I have know and I will be a lifetime patient. Thank you Dr. Z,

Dr. Zahedi texted me to say that:…read more 1) His office received a medical records request from my disability case manager. 2) That he won't be providing my case manager with my medical records unless I remove my Yelp-review. 3) He proceeds to fabricate a lie that I called one of his staff autistic, which is nonsense; The only rebuke I've mentioned about him and his staff are in my Yelp-review. [Frankly, his frail ego can't handle the fact that someone gave him a 1-star review, and now he's become unhinged; Updating, editing, and reposting lies about me several times a day. This type of behavior seems indicative of narcissistic personality disorder.] This is not only grossly unethical, but it's, also, illegal. As a result, I submitted a formal complaint to the Medical Board of California.

I was traveling to CA and had a severe skin reaction. I called several dermatologist trying to find…read moresomeone who would see me. I called the OC Skin institute at first they said they were booked for weeks but after I explained the situation to the receptionist she put me on hold and said she would speak to the doctor. A few minutes later she got back on the phone and said the doctor could see me that day. The facilities were clean and comfortable. They didn't make me wait long in the waiting room despite my last minute appointment. When I saw the doctor he was polite, efficient, and had me out of the office after treating me in no time with all my questions answered. Vacation saved thanks to the OC Skin Institute.

Terrible office. Every time you go in for treatment, you see a different PA who continues with…read moretreatments that don't work for warts. Went in for a biospy on two places on the face (one on nose and one on left cheek) and watched them put the nose specimen into the container labeled left cheek - thank goodness I saw it and made them correct or they could be hacking off the wrong part of the face. Also, they are over-excited to cut anything off and biopsy it. they tried to do it on a zit that was irritated on my neck....

Thank you Danielle and Dr. Lisa for providing exceptional care!…read moreClean and professional office space. Receptionist Danielle was very friendly and provided immediate assistance in booking me an appointment. Dr. Lisa is knowledgeable and provided recommendations for healthy skin habits. Great place to go for your annual skincare check up to maintain healthy skin and quality of life! Or for any of your other dermatological needs. Would definitely recommend. They accept most insurances. Plenty of parking spaces outside office building.

Dr. Lisa Xu is an amazing physician. She took one look at my skin told me the best treatment and my…read moreskin is looking better day by day!! She is a miracle worker with the dermatoscope. My favorite part about my visit was how detail oriented she was with everything. She really helped me understand the underlying causes of my skin redness and imperfections. I would highly recommend her for anyone looking to get there skin checked or for laser therapy!

The first visit made a positive impression. Everyone was friendly and the receptionist introduced…read moreme to the staff. I had a great consultation with the clinician, Ashley who explained my treatment well . I was given the opportunity to ask any questions I had and Ashley spent a good amount of time with me. I was given a tour and swag bag! I'm looking forward to my visit next week. Nice place !

I came for a quote and honestly that's exactly what I ended up getting. The staff were nice but the…read moreservices were extremely expensive and the upsell was intense. I understand the area and the market, but was not going to drop $2700 on a 3x repeat treatment with various add ons when I didn't even live in the area. I think this is definitely for someone who wants to overpay for everything. Space is gorgeous though and again staff is nice!

Four weeks post-op and love the results of my lower face/neck lift. Dr. Bui never disappoints!read more

I had a tummy tuck a very long time ago and it still looks great! Dr. Bui is amazing! My obgyn…read morerecommended him.