As a family, a couple, and with a group of travel buddies, we've had World Travel Mates set up…read moreseveral trips for us. Whatever you want, local or international, planes, trains, buses or ships, they know how to do it and where to go! We've had several wonderful trips put together by Kay, and every detail is attended to, making for a stress free and enjoyable trip. I would highly recommend World Travel Mates! Any agent would do a great job for you, but we're rather partial to Kay! Happy travels

Terrible experience.... stay away! Complete lack of communication and understanding of country…read morerequirements. Booked $8k vacation through this company. Had to reach out myself to ask for invoicing detail. Had to reach out myself to ask about what we need to do for transfers. No communication leading up to departure. I just happened to look up Dominican Republic, which is our destination, day before flight and learned that you have to submit an application for an e-ticket to get into the country. Must be done in advance and country approval for travelers. Called the travel agent and she was clueless. Had I not happen to come across this, we would have been in trouble. Travel agent also got us zero perks with hotel. What's the point? Travel agent did absolutely nothing for us.

Spoke to Angela the other day on the phone. And though I was too last minute in her being able to…read morehelp, she still helped me out a lot and gave me some valuable pointers on how to plan my trip to Panama. With her confidence boost I was able to figure it out AND save a lot of money. Lucy for me I planned my whole trip and couldn't have done it without her. Hats off to Angela and I extend my thanks to her! She is awesome. 6 stars from me. Thanks Angela!

Angela and her team are great to work with. Very knowledgeable in the travel industry! Always…read moreresponsive and willing to help! Would recommend to anyone traveling near or far!

A lot happened in my last experience with AAA, so I'll focus on the essentials. Keep in mind, I…read morecould have written a lot more than this. If you want an in-depth review, read this one. I sent my diesel Suburban into this shop to get a lot of work done in my last visit (new transfer case, drive shaft, tires, routine oil change and state inspection). For those reading, keep in mind that I do not live in Charlotte anymore. I was visiting family and friends for the holidays and my transfer case finally gave in so I had it towed there to get the aforementioned work done on it. This is important. Because so much work had to be done on this thing (my fault, not theirs), I ended up in Charlotte for much longer than I had planned, meaning that I had to make my case with my boss back in Wilmington. Warren Turnipseed (The associate I was talking to during this whole thing) went out of his way to keep in contact with my boss in a very professional, doctor's note-like fashion, so my place of employment had the word on what was going on, straight from the horse's mouth. I worked my first day since getting back to Wilmington, meaning that I am still happily employed, and I thank Warren for going the extra mile to help me out with that. While my truck was getting worked on, I would periodically visit the shop to see the progress that was being made on it (I'm in love with that car. Couldn't resist). Each time, Warren was happy to lend me (and my friends who drove me) a pair of safety goggles to go into the shop and see up-close what was being done. He would even show me on the computer what the parts looked like before they were ordered (Tires, for example, and may I add that I am so happy I got to look at the tire selection, because these BF Goodrich KO2s are an immense upgrade from the model I'd been going with previously and they suit the truck's utility aspect perfectly) The mechanic assigned to my vehicle (Brice) was happy to update me on the progress of the work, and to answer any questions I had about what they'd spotted, or if anything else needed work. A+ on that, for sure. Both Brice and Warren came off as honest and straightforward. To sum that up, I felt a pleasant sense of transparency working with these guys. Bonus points for that. No unnecessary hassles. I work at a boatyard, and have experience with marine electrical, plumbing and engine systems (and more, but these are the ones that are most relevant here). Not once did anyone try to scam me with unnecessary repairs. They could have easily told me that I had frayed headlamp wiring, a refrigerant leak, an unwanted short, or that my transmission or a u-joint somewhere needed replacing, and of course I know those all work perfectly fine but my point here is they stayed on the short list of what absolutely needed work, and were always very clear in explaining something extra if it was necessary (For example, the drive shaft was fused to the old transfer case and they brought it to my attention and explained clearly why it needed replacing AND of course I got to see the damage up-close in their workshop to get a better idea of what was going on, hassle-free). This was not my first time visiting that office, but it was my first experience working with Warren and Brice and I must say it was spectacular. I was so happy with this experience that I've decided to go to that specific location for routine oil changes, even though I can do them myself. For those still wondering how my vehicle fared after the work was done, I drove it 200 miles back to Wilmington without a single hiccup. My 4x4 works again (It's great to know I can use my truck in the snow and on the beach again), and I can drive back to Charlotte to see my family without worrying about another catastrophic breakdown. I should also mention that I am and have been a AAA member for years. I highly recommend this place and the membership and I hope this review was useful to whomever took the time to read it.

1. They added over $700 worth of unapproved services to my bill. I never knew it was added until i…read moregot the final receipt and I had already made payment. 2. they been trying to fix valve cover and oil pan gasket leaks since august and were not successful, and they also broke a bolt of my rear sway bar bracket and didn't tell me about. Now requires extraction since the bolt is inside the threads and it might be stripped. My car still has the leaks and I don't want to risk other bolts snapping and the sway bar coming off so I am not driving the car as of right now. I have barely been able to drive to be honest. Hoping this makes corporate expedite my case because I am negative $1230 and nothing in my car has improved. I need my money back please, so I can pay another shop for the bolt extraction and the leaks.

Ivy League Travel has always provided me with top notch service. I use them for all of my travel…read moreneeds. Ivy is a seasoned professional who goes above and beyond to create lasting memories for her clients. From airport transfers to room upgrades and bonus perks, Ivy makes sure you get the most out of each experience. We have developed a great working relationship and she knows what I am looking for when I travel and ensures each experience is better than the last. I always look forward to working with her. Thank you Ivy for sharing your knowledge and striving for excellence!

From the owner: We specialize in crafting personalized experiences that transform your travel dreams into reality…read more Luxury vacations, weddings, celebratory travel--you dream it, we plan it and book it! Our Travel agents are experienced, world-wide travelers who are passionate about creating memories that you will treasure forever.

Camille is far beyond a "good" travel consultant. She literally cares for you before the trip,…read moreduring the trip, after the trip and is all about making sure you are pampered by her services. There has been two instances of emergency situations with no flights available for days....The first time I called Camille due to a storm mid flight home from an Alaskan cruise. They said we were stuck for 4 days. NOT when its Camille trip! She was ON IT LIKE POPCORN in the middle of the night and got my husband and I on a plane - next day. The second time, she answered my emergency call on Thanksgiving and got my father that was "stuck" in Louisiana due to no flights for 5 days on a plane next day to be with his family during the loss of his mother in law. Camille is amazing at what she does and she's got the connections. YOU WANT HER AS YOUR TRAVEL AGENT

From the owner: Pampered Life Travels is your premier full-service travel agency, designing personalized luxury…read morevacations for discerning solo travelers, couples, and small groups. We partner with upscale and luxury cruise lines, all-inclusive resorts, and high-end tour operators to craft stress-free, unforgettable experiences tailored to your unique tastes and budget. Let us transform your travel dreams into reality, delivering exquisite, personalized journeys that blend contemporary chic with timeless elegance.

A cut above the rest. Nothing is to much for Karen to make sure u are happy. She walk that extra…read moremile with a smile. Keep up the excellent service.

I went to China with UCPS on a teaching trip but decided to have my husband meet me while I was…read morethere and extend the trip into a sightseeing tour with him. Melanie was great at meeting with us and helping us work out the logistics of joining two trips. She also was wonderful at giving us lots of options for the things we expressed interest in. Would highly recommend them for any help with travel needs!

It's that time of the year again when I need to start bringing my cars in for their inspection. The…read moreAAA Car Care Center in Ballantyne got it done. I did not have an appointment and that was not a problem on this particular morning. They were able to get my car started and the service manager said that he'd give me a call when it was ready. I headed over for breakfast. An hour later, my car was nearly ready. Inspection done, oil change done, but they wanted to know if it was okay to charge an additional $30 to repair a nail in one of my tires. Yes, please. A half hour later, I was ready to roll. Car inspected, oil changed, tires all with air. Easy, pleasy. Thank you, AAA!

Passport: I had to get a photo for my Canadian passport. The fellow at the passport desk had me…read morestand and click for a photo. I saw him on the machine doing something. He then showed it to me, it was wrong. Canada has its passport information posted on their site and clearly shows the size/dimension and what needs to be in and on the back of the picture. I told the guy and he adamantly disagreed. He said our machine is set to Can. PP standards. With that I sent in my renewal fee with that picture. A few weeks later I got a call saying the picture is wrong. I must send another with the required information on the back. I went back to the Ballantyne location and thankfully a gal was there. She took it and it came out perfect, it was the size it should be. No adjustments. She stamped the back with the location info, her name, etc. My advice... go elsewhere if you see that small fellow in front of the computer at the PP desk. Membership renewal: Another day I went in to renew my AAA membership. I've been a member for 48 yrs. I had to change my address due to a move. Received my new card in the mail with the correct acct number. A few weeks later I received mail with another card to my current address. It had my previous married last name with a different acct number? I've been divorced for 17 yrs. I took the card into the Ballantyne office and asked... why this? The fellow looked around on the computer and couldn't figure it out. I asked him to cancel that membership, said he did. Someone had to go back in the AAA history to find that info., then take the time to create a new card and have it sent out.

We've travelled twice with Nada's Italy, and are scheduled to take our third trip with them in a…read morefew months. Our first trip was to the Amalfi coast, never could I imagine a more wonderful experience. Every minute from arriving in Rome, to arriving in Positano for 8 nights, and returning to Rome was amazing. Our journey director was outstanding. Our fellow travelers were fabulous, a group of 12. We would explore the coast from this beautiful spot in Positano, each day setting out for adventure in a lovely Mercedes van. We were mostly in places where we saw few Americans, we ate at wonderful restaurants, and had an absolute blast. We had a wonderful blend of active and down time, we learned and saw so much, and laughed every day ! Amazing! The next trip was Florence, Cinque Terra, and Tuscany, amazing as well. The hotels and villa we stayed in were top notch, our journey director amazing, another perfect trip. This was a more active trip, but we enjoyed every second, we felt like we saw a very real side of Italy, not just tourist spots. The Time we spent on each spot was magical. The charming town of Lucca and the Villa in Tuscany were top of our list. We are not organized tour people, but the small group, perfectly curated Nada's trips are beyond. We could not recommend them more highly.

Flavors of Verona and Lake Garda tour was perfect in every way. Our guide Daniela was our "mama"…read moreand our new best friend. Every detail was smooth, every hotel was amazing, every bite was better than the last.