The people at Willow View are helpful, friendly and courteous. We bought a car for my son and they…read morewent out of their way to make sure we were satisfied. They also have a great inventory of nice cars at great prices. I will buy a car from them again and highly recommend them.

From the owner: Specializing in: - New Car Dealers…read more- Used Car Dealers - Notaries Public - Tags-Vehicle - Used Truck Dealers

the staff is rude as all out doors specially that Heather or whatever her name is . I've been…read morepaying my car note on time for the last 5 years NEVER missed a payment . i ask for a two week extension because im falling on hard times and my payment history shows im good for it and the hit me with a million questions and is RUDE for no reason . Asking to see my paystubs and what not just doing to much so gross how they treat customers AND I KEEP CATCHING $50 added extra and i call in and they take it off . I'd hate to take them back to court for the same thing they just lost in court about . SERIOUSLY I WANT OUT. ZERO STARS GET NEW STAFF!

bought a car from them a few yrs back tires were bad,front end was a mess.... but the thing that…read morebit me in the rear end was they were not adding my payments I was always on time with them my balance never went down very much found out the people that were working there were stealing money and peoples payments I would recommend not buying anything from them!!! I give them ZERO stars

They do absolutely the worst job in every way. Performance and customer interaction. Take your…read moremoney and don't solve your problem.

In a market where there's a lot of temptation for dealers to maximize short term profits at the…read moreexpense of long term customer relationships Family Ford is an outlier. I recently purchased a Ford Lightning from this dealer and it was one of the fastest, easiest purchase processes I've ever been through buying a new car. I reserved the truck last May and converted the order in January. I was eager to take delivery but also anxious after hearing so many horror stories of dealers tacking on massive 5-figure markups on pre-orders or jamming in unwanted and overpriced dealer add-ons. Kenny and the team at Family Ford were 100% straight forward, clear, honest and consistent. No shady double speak or sleazy tactics. They have earned my future business and I highly recommend them.

BEWARE! this place used DECEPTIVE practices to sell me a brand new truck. They found the truck I…read morewas looking for at another ASCHENBACH AUTO owned dealership and brought it to Carlisle GMC. When it was delivered there was massive paint damage, one wheel/rim that was damaged as well as a few other items. The sales manager and the entire team worked together to promise that this would be fixed. I purchased the truck and they sent it to a local body shop to have the truck repainted. They had my truck for several MONTHS. I went to the body shop that was working on my truck and every time I went, my truck was sitting in their parking lot--UNTOUCHED. Yet, the dealership keeps blaming it on the body shop "dragging their feet". Finally, after complaining to the sales manager NUMEROUS times, he decides to pull my truck from that local family owned body shop and send it to FAULKNER collision for an estimate. The manager then calls me and says that it wouldn't be "good for the truck" to get it repainted and that PER his supervisors at ASCHENBACH AUTO GROUP and their "legal counsel" they would like to extend their apologies and offer me a check for $2,000. Keep in mind, I paid $130,000 for this brand new super truck and they want to offer me $2,000? I told the manager that was absolutely insane and that THEY damaged my truck and promised to fix it. I haven't even been able to drive it!! The manager tells me that it's out of his hands and we can't come pick up my truck..as it will be sitting at the dealership. Listen, I wish I would have read all of these NEGATIVE reviews prior to purchasing this truck. This dealership at CARLISLE GMC is an absolute joke. The manager, MIKE KRUPSKI has been my contact at the local end. ASCHENBACH AUTO GROUP is fully aware, and has directed their dealership to offer me a $2,000 check and "DO NOTHING ELSE" because it will cost too much!?! This is an outrageous and disgusting business. I can't believe that a company would do such a thing.

Aschenbach Auto Group, @Carlisle Cadillac Buick GMC, Allie Aschenbach, Conrad Robert Aschenbach…read more you should be ashamed of yourselves! I purchased a brand spanking new truck from your dealership (which I haven't been able to drive because you have had it) because you were supposed to fix it. MONTHS ago I purchased this $130,000 truck...your dealership ripped the wrap off of the trucks tail gate...not to mention the paint damage...you offer to send it to get painted..but the quote was too much...so you call me and tell me to come pick up my truck...and you will just cut me a check for $2000 when your repair estimate was over $9700.00 Are you kidding me!?!

Always great service. Reputable shop. This is the only…read moreplace I will take our vehicles... when the job is too difficult for me to DIY. The best

We've been going to this garage for years for all oil changes, inspections and repairs. We have 4…read morevehicles that cycle through. Rob makes it convenient to get our vehicles serviced. We have multiple vehicles, so we will often just drop one off the night before and pick it up when it is completed. We purchased two cars from this establishment over the years and will continue giving Rob our business.

Was interested in one of their vehicles. Owner was personable & forthright. Wound up not buying…read morethe vehicle, but would definitely do business with.

From the owner: Specializing in Ford muscle cars, classic cars, Trucks, and special interest vehicles.read more

Definitely 5 stars. Great guy, does all work himself, very honest,it's hard to find a good…read moremechanic, I would suggest going to him and you will be glad you did

Excellent work, always honest. Small operation so you may have to wait for an appointment.read more