I had an issue that was very complicated with a 2006 Lexus, and these amazing people went above and…read morebeyond telling me they could squeeze it in after the weekend and it was on a Thursday when I called, they called me back and said they had an opening if I could get it to them then they would be able to have a full diagnosis by the end of the day and parts ordered over the holiday weekend. This was a few months ago, but No kidding on Tuesday morning a couple hours after they opened I got the call saying the repair was complete and I could come pick it up anytime. This job required extensive engine valley work, and I looked up the parts they didn't overmark anything they did an awesome job and so quick but great! This is why I ALWAYS bring my imported vehicles to them! They do an awesome job they are honest and courteous, just an awesome business! I thank them very much! I also should add that for the work they did, the value was excellent, I cannot complain at all!

This team is fantastic. Always helpful, always honest. They can figure it out and they can fix it.read more

I went to get an alignment they drove my car off the rack too fast and knocked my bumper off and…read moredidn't tell me I went around to the side and saw them working on my car trying to rig it back together without even telling me and then try to act like they're not responsible even after putting tape on my bumper and quarter panel.. Waiting to hear from corporate

The staff was very helpful and explained the repair process clearly. The quality of the work was…read moreexcellent, and the price seemed fair. I just wish my car had been ready a bit sooner.

Great business always transparent and good value. They have been servicing my cars for 6 years and…read moreI've never had a single breakdown. Fair prices and their invoices are accurate. They do not overcharge you like other mechanics in the area. They have always done a great job on my cars and have never come across a repair they couldn't handle in a reasonable amount of time. Will always chose them over any mechanic as long as I live in the Columbia area.

I am a repeat customer who had good service in the past at this place but something changed and…read morethis time they really did me wrong! I took my car in because it kept overheating. The mechanic said no problem he would take care of me. They called to say I was good to go-they had to replace 2 leaky radiator hoses & charged me almost $400. The following day my car overheated and blew fluid all over in the post office parking lot. I called to tell them the situation. The problem wasn't fixed & unfortunately I needed to tow it back to them, because I don't dare drive it even tho I was right across the street. The receptionist said "don't bother because the mechanic said he doesn't want to take in any old cars anymore". Really?! they never told me that before, they said they fixed it, and they really hung me out to dry! The very least they could have done is give me my money back for the work that wasn't done, if they didn't want to fix my car! Color me disappointed. I guess they're just another business that doesn't care about the quality of their work or taking care of their customers. Buyer beware.

First time I took my car here was just for an oil change and tire rotation. I checked my oil the…read morenext morning and it was below the L line. I was hoping it was an honest accident, so I tried them a second time for AC service and oil change. I made an appointment and dropped my car off first thing in the morning- didn't hear from them all day until I called before they closed and they told me they FORGOT about my car and would do it the next day. Oh, and my car had no oil in it again after they changed it.

Great shop, gave me a reasonable quote, told me it didn't need to be done right away, and didn't…read moreover recommend other service. I will be going to them for my Toyota needs for the foreseeable future. Everybody that helped me was great to work with.

Great place for car service! Apparently, I'm not the only one who thinks so... you may have to wait…read morefor a spot to open in their lot. I never felt pressured to purchase any additional services. The staff was always ready to explain problems, and possible consequences. Everyone was friendly, without being condescending. Perfect location for students and professionals working in town. You can leave your car, and walk to class or work. Only Monday through Friday.

Great friendly staff. Knowledgeable and always willing to listen and help…read more This is the best repair shop downtown. Easy to get to.

Top Notch, These guys can get it done. Ask for Frank, his knowledge of being in the industry for a…read morenumber of years should tell the whole story. You know I will tell it like it is. Just saying. JH

I was a repeat customer until recently. The so-called owner was very arrogant, unprofessional, and…read moredownright nasty. He didn't like the fact that I questioned him about new charges I was told I would have to pay for looking into the original issue I brought my vehicle in for just a couple of days prior. I said to him that I had just paid almost $1700 for looking into this issue along with repairs for other services the diagnostic revealed needed to be done and I didn't understand why I had to pay again and the original issue was never resolved. I am sure the average person would question paying additional money but I guess I'm not average because it insulted him. I understand if I needed to pay additional money for parts or the labor for actually getting the issue fix, but I was asked to pay for the tech to look into the same issue I just paid him to look into a few days prior. In fact, the same day I went to pick up my car, I had to turn around before I got home and bring it back for the same issue. After immediately bringing it back the technician (Shaun who was very nice and helpful) stated he would need more time to look into it and to bring it back the next week because they are closed on weekends. Well after I brought it back on Monday of the next week, I questioned Mr. Owner, (Alex ) and he sat erect in his chair and with a raised tone of voice began to read very aggressively from the computer in front of him spewing a list of services that had been done on my car saying none of them had anything to do with what I was currently there for. He stated that he didn't appreciate my insinuating his business did something wrong and that I needed to leave! I said to him I understood what he was saying but I didn't appreciate his delivery and his business may not have a successful future if he speaks to customers in this manner. He became indignant and stated "he didn't need my business and that he had several successful businesses and as the owner he could do and say anything he wants to and there's the door you can leave !" I want Alex to know that my business/$1600 may not mean anything to him but it was a huge sacrifice for me to pay and if future customers are treated in such a way, those dollars or lack of dollars add up and customer retention can make or break a business. So now I am out of lots of money and still can't see to drive after dark because of an electrical issue causing my headlight bulbs to blow out has not been fixed. So I would think twice about taking your vehicle here or you may end up spending lots of money and then told you aren't valued as a customer and to get out of the establishment like I was told to.

Driving to work and my engine starts to misfire. Of course this can't happen at a worse time. I…read morecalled probably 10-15 places and explained my circumstances and the sense of urgency. It would have been several days to even get a diagnosis. I called this business and they were so kind and empathetic, and told me they couldn't promise me it could be fixed same day, but to bring it down and they would do their best. The owner, Todd, helped me when I arrived and even offered to drive me back to work. They quickly let me know what the issue was, and gave me a quote over the phone and there were no surprises and no attempts to sell me anything additional. Also, my car was fixed by lunch time the following day. We will definitely be using this business for any future car repairs. Highly recommend.

I recently received my Jeep from an overseas location. The engine light was on and there was an oil…read moreleak. This company came highly recommended by a coworker and Todd did not disappoint. I called him and explained my issues and he said bring it in. From the drop off to the pick up they were super communicative and explained everything. They didn't try to oversell or up charge and extremely honest. Will be my go to for any future vehicle problems.

What can I say about Minnies Auto, that wouldn't sound hyperbolic and instead convince you to swing…read moreby and give them a shot at your business? I've been going there now for almost a year. Oil changes, brake work, most recently a battery change. The work done was great, with high-quality customer service and fair prices. But you could find all those statements on any other auto repair shop review, so here's the difference... I really enjoy going there. The atmosphere is relaxed, the people there are approachable and friendly. Talking about my car's needs is like talking to a concerned friend rather than a mysterious expert looking to book your business. Minnies Auto does good work, plain and simple. They do it with a refreshing spirit and attitude. And that makes a difference when I'm spending my hard-earned dollars. Give'm a shot. I promise they won't disappoint.

My partner caught a flat tire not too far from the shop and decided to go there to have it repaired…read moreupon entry. She knew that it would be a place that I would absolutely love so I went back a few weeks later and had my tire repaired! Customer service is absolutely amazing! upon entering, it is a plant oasis. Just my vibe! Exceptionally clean and smells delightful! They even have a coffee bar !!!! service was done quick and speedy and to say I would definitely be back thank you!