I brought a pair of slacks, a sports coat, 2 white button up dress shirts, 1 long dress, and 1…read moretrench coat in last Wednesday and let them know that we'd need them back by Friday. So the prices we paid for each item had a rush fee added. I felt the cost was very fair. Their seamstress Natasha was also able to take a little length off of my husband's slacks with a rush fee and she did a great job. Jennifer was the one who originally got me all checked in and set up for a rush turn around, she was very nice and helpful! We will be back! Thank you!!

This is the only dry cleaning business I've used in Idaho, and let me tell you it will be the only…read moreone I use! I dropped off a flannel and pair of jeans just to get them dry cleaned; no crazy spills, no specific requests, just a nice simple clean! They were ready to pick up 6 days later and looked good as new! I'm not sure how much other places charge, but $14.70 seemed like an absolutely fair price to me! I can tell they stay busy because of how much clothes they had hanging up that just needed to be picked up. They also have a seamstress on site, though from reviews I've read it "seems" they may not be there everyday :P I can tell this is an Eagle staple and I'm glad to have small businesses available like this to support!

When a business has a sign on it saying they close at a certain time it's extremely frustrating to…read moresee an employee closing early, seeing me through the doors, yet refusing to even acknowledge my presence. They've lost my business permanently. Customer service or even just operating when you say you do goes a long way.

Well this happened on last January…read more I took my $800 Burberry Coat to get dry clean at this place and they ruined it! It came back with one missing sleeve cuff belt. The cuff belt was sewed in and they ripped it off and it never be found. Now my very expensive coat doesn't look stylish as it used to be and they didn't offered to repaired or doing anything else excepted calling Burberry to see if they are having a part to replace it. And of course we had to tell them to do. I've waited for calls so many times but they never call me back. The guy at the shop keep telling me yes it happened all the time and we will find them and he will call me back with an update. I waited for a week and call them back. Then he repeated the same things about 3 times and everyone's it was me that had to give them a call. I finally have my husband call the manager. Unfortunately Burberry doesn't have the part to replace because this model was 2 years old and they don't make this coat in this style anymore. After we couldn't find the part to replace. They never offered to do anything else or follow up with us. Don't take your expensive items to get dry cleaned here because they will never take a any responsible for damaged or missing items!

This review is for the seamstress, not the dry cleaning. I took in two pairs of jeans to have them…read moreshortened and wanted original hems put back on. The seamstress proceeded to tell me all the reasons that she wouldn't/couldn't do it. I have had multiple pairs of jeans, just like the ones that I took in, hemmed with original hems with absolutely no problems whatsoever. A hem is a pretty basic thing for a seamstress, even if it involves putting back on an original hem. I would have much rather she told me that she just didn't want to do it, or didn't have the time, than to insult my intelligence by telling me all the reasons it couldn't be done. Dry Cleaning Butler might want to explore hiring a new seamstress.

We have been using Dry Cleaning Butler for years. They have been consistently good and surprisingly…read morevery timely in returning our cleaning - many times earlier than expected. One time I took new clothes I recently had purchased from a department store because there was a slight mildew odor. I did not notice the odor when I purchased them, only after I arrived home and removed the tags. The dry cleaner deodorize the clothes so there was no smell at all. I was so happy and amazed it got the odor out without ruining the clothes. I have also had my clothing altered with very good results. I will continue to use this dry cleaner, I have trust in them and the quality of the workmanship is very good. Nice people work there too, which means a lot to me.

Dry Cleaning was fast, thorough and a fair price. Definitely will use again…read more Can t beat the location as well.

I dropped a rug off at the location close to my house. It's a large rug but thin and is made to be…read morewashable. I was told it would be ready in two days. I heard nothing for over a week. I had been sick for a few days or I would inquired earlier. I went to the location I dropped it off and it hadn't even been washed yet. This is now10 days later!!!!! plus I found that it was at another location and I would have to pick it up there later that night. This location is thirty minutes from my house. I called the next morning and was told I could pick it up and it would be free of charge. I show up and they charged me $49 What!!!! I was so sick of dealing with them, I paid it and left. I will never give this place my business again.

Been going here for years until my girlfriend had a horrible experience, so much so that I recently…read morestopped going there and decided to write this review. She had a leather jacket cleaned which took four months to get done. This is after she was told 2-3 weeks. During the wait, she would call numerous times with them saying they would get back to her but never doing so, on other calls saying they didn't know the status or where it was at. On her last call to them, the manager Chelsea openly laughed at her concerns and offered nothing for the trouble. After requesting that it shouldn't be paid for since it took four months, Chelsea said it wasn't really their problem since it's done by a third party. The manager showed no remorse and was even insulting when inquiring about the status of the item and it taking so long with little to no communication or explanation.

I came to town for my grandson's wedding. Unfortunately, my dress did not travel well and was so…read morewrinkled. I called to see if Comet could press it on a Saturday. Sure enough, they told me to come over and did it while I waited. Beautiful job! I can not thank them enough for saving the day!!! Nice family owned establishment which makes all the difference.

Comforter was cleaned with an estimate of two weeks. Received a text that it was ready after five…read moredays. Reasonable charge, return in a nice zippered plastic carrier bag

Did a great job on repairing a Pendleton for me. Cleaned up my shirt and it's like brand new…read more Gracias, Comet!!

Very clean I was very happy for the size of some of the washers and dryers! Will definitely use…read moreagain! They are great!

I have had shirts, men's suits, a sweater and slacks dry cleaned and laundered here.  The prices…read morehave become exceedingly high.  They appear to do a good job handling my clothes.  If the prices weren't so exorbitant I'd give them another star.

The "lost" my wedding dress. If I could give zero stars I would. They kept telling me different…read morestories and it's been missing for over a year. It's been this most miserable process and horrible customer service.

Mainly giving a poor review for deceptive pricing, my coat was cleaned ok. When I dropped off my…read morecoat I was quoted a price and when I picked up I was charge 2.5 times that quote. I asked about it and was told, " oh its a wool coat". If that was the case why wasn't I told this in the first place. I even tried to pay when I dropped off but she refused-- it's almost like she held my coat hostage. I paid because I wanted my coat, but I will not be returning. Be straightforward, be honest.

What a relief knowing my wedding dress is now safely stored away in a beautiful safe box. I felt…read moretotally safe leaving my dress in the hands of Sarah. I seemed to be all over the place with my life, getting my appointment set up, showing up to the appointment but I was shown grace and was treated so well. These days great customer service seems hard to come by so I was very pleased. My dress had stains and massive amount stickers that were hand picked out and my dress is spotless! They are very detailed in their work and are totally open and communicative with you throughout the process. I highly recommend getting your wedding gown cleaned and preserved here!

I messaged this business through Yelp and got a near immediate reply. The owner was super nice…read moreand answered a lot of detailed questions. I wasn't actually looking to preserve a gown more than I was looking to clean and prepare a vintage gown for sale. Ultimately that's been put on hold thanks to an enormous power bill and some medical bills I need to take care of first. I wouldn't think twice about doing business with this company when the time is right.

Only positive things to say about this place thus far! I initially found them after posting an…read morealterations project on Yelp, and Jimmy C responded super quickly with helpful info about when their alterations expert would be available. He also provided pricing upfront, which I found very reasonable. From the moment I walked in, I was greeted with friendly smiles! Since moving here this past September, I've been searching for a reliable dry cleaning and alterations spot -- and I think I may have found it. Morgan took care of my dry cleaning ($6 per garment prepaid -- love that!), and Michael helped me with my alterations. He was incredibly helpful in walking me through what was needed, what could realistically be done, and even left the pins in a few garments so I could go home, think it over, and move around in them before giving the green light. I really appreciated that thoughtful approach since I'm still on the fence about altering a couple items I didn't spend much on to begin with. Turnaround times are also great -- dry cleaning by tomorrow and alterations by next week. I'll post updates once I pick everything up! So far so good!!!

Incredible how expensive dry cleaning is in the treasure valley. These guys seem to be the lowest…read moreprice I could find... just a long drive to save a few bucks... in VA we had a few places that were $2.50 a garment.... this place is $6 and $4 something for shirts... it gets way more expensive with others in the area..