The rude woman described in other yelp reviews who is is paid under the title "harbor master" at this marina is named Olivia Ortega. As you can read others accurately describe her here, she is violently rude and this without provocation.
I purchased a boat in this marina, and quickly learned of Olivia's rudeness.
She, upon her first interaction with me, began to attempt to make bizarre and controlling demands of me and others which very often clearly had nothing to do with her job, and were obviously illegal. I noticed she seemed quite emotionally unstable and, after about ten minutes of observation, mentally ill. I decided to pretend that I did not notice this behavior when it was directed at me, minimized my interactions with her, and decided immediately to move my boat from this marina at my first available opportunity.
During the brief and unavoidable encounters with her, during important business transactions, Olivia would almost constantly interrupt, make and then immediately act on false assumptions, shout, and engage in assaulting and illegal behavior without the numerous victims having done anything whatsoever to provoke her illegal and often criminal behavior. The consequences that her illness has on the public is concerning, as well, as she is, ostensibly, tasked to manage a sizeable municipal asset.
In my case, again, I decided to ignore Olivia's mercurial rudeness and apparent mental illness until I could transfer the boat I once had in this marina to another owner, transfer the boat and marina key to that new owner, and (of course with ample notice and respect to every contractual obligation I had to this marina) cut all ties with Olivia and the unfortunate place she pollutes.
It is noteworthy as well that I, (despite her rudeness to me and others) was polite and courteous with all Marina staff in every encounter during my contractual engagement with them (from October to December of 2018).
When, however, after I'd lawfully fulfilled and cancelled my contract in good faith, and informed Olivia of this, she immediately became threatening, claiming that I 'couldn't leave her marina'.
Olivia and her employer should understand that her mental illness, sadly, disqualifies her from positions which require contact with the public. First, it is not her marina. She takes money from (though fails to successfully conduct work for) a company tasked with the municipal marina's management, nothing more. Secondly, people can and certainly do end contracts with the Martinez Marina (something that is certainly not hers) in full satisfaction of every part of said contracts, as I and many others have. She and her employer should also understand that contracts are legal documents with clear meaning that are enforced by real government institutions.
A full nine months after fulfilling all obligations to and cutting all ties with this marina, Olivia is still attempting to harass me. She has admitted to members of the Martinez city government, me, and to the new owner of my vessel that she has no right to contact me whatsoever, that I have fulfilled every obligation I have ever had to the Martinez Marina, and that she is doing so simply to continue unpleasant behavior for her own unwell personal satisfaction.
Today is the day Olivia was served with formal documents outlining her choice: cease and desist, or face the consequences laid out by our legal system.
Hopefully her employer will read this, investigate this and other complaints against her, and fire her. As others have noted here, it is high time Olivia had a career change as it is. If she is not fired, and does not desist, Olivia will certainly face swift civil and criminal consequences.
Should anyone else suffer the same annoyances with Olivia (or others in this marina, should this be a systemic issue) that I have, please feel free to contact me. If you have fulfilled every contractual obligation to this business as I have and if she threatens to usurp her very limited role as an employee of the business serving the city of Martinez which cuts her checks, please feel free to contact me. She is personally liable to make you whole for the time and inconvenience she causes you, and I am happy to help you to see your compensation come to fruition. read more