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Martinez Auto Repair

1.0 (1 review)
Closed 9:00 am - 6:00 pm

Services - Martinez Auto Repair

Check engine light

Engine oil light diagnosis

Auto general diagnosis

26 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto fluids and filters maintenance

Oil changes

Auto mirror repair

Auto mirror replacement

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Auto windows and mirrors repair

Routine automotive maintenance

Transmission leak inspection

Auto window repair

Auto window replacement

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Affordable Automotive Services - We are proud to serve the Moses Lake, WA community. Stop in for an oil change, brake repairs, engine repairs, and more.

Affordable Automotive Services

(7 reviews)

This business, it calls itself "Affordable Auto Service" but it's anything but that!!! Here's why…read moreI can say this: My vehicle's "Service Engine Soon" lamp came on the dash recently so I grab my OBD and plug it into its port to see what's going on. It's showing a DTC of P0128. Click on the additional info button on the ODB and it states there are 4 possibilities as to what's happening. The most obvious: a thermostat that's stuck open. Purchase a replacement thermostat and am set to replace it when I re-injure a past foot injury. Back having to wear a walking cast so I'm now slightly lopsided and in no condition to perform the repair myself. So it's now a trip to a shop to have the work performed. Drop my vehicle off to this shop at 7:30 AM and explain my ODB shows a DTC of P0128 and leave them the thermostat I had purchased myself. Inform the employee that the coolant was last replaced in Oct of 2020 so this might as well be replaced also. Should have asked for a quote upfront for I would have saved myself the shock of seeing how much I got charged several hours later. Returned at 1:30 pm but I see my vehicle with its hood up so they're still doing something with it. I return an hour later and it's parked so the work performed, it's completed. Or so I thought. So what did I get charged to have the thermostat replaced and the coolant? Would you believe: $840 dollars!!! That's right. Yeah, I can't believe this sum either. Worse yet, when I drove away I couldn't believe what I was looking at on my dash. The "Service Engine Soon" lamp was still on and I had a NEW idiot light flashing at me. I pull into a parking lot to see why the "Low Coolant" lamp is on and it's obvious. There's absolutely NO coolant in the coolant reservoir!!! What the hell??? My auto's Low Coolant sensor sits in the bottom right-hand side as you face standing in front of it. Every time I turn my vehicle over, this lamp comes on. Three days later I return and request they add a couple of quarts of coolant so this lamp won't come back on. Surprised I wasn't charged for this. But lo and behold, guess what's no longer lit on my dashboard? Right, the Low Coolant lamp. I inquire as to why I'm charged $550 dollars just to replace the thermostat and another $200 dollars to replace the coolant? Get told, "there were issues" and the mechanic took longer. I ask, "and what were these issues?" Unsurprisingly, I never received an answer to my question and "these issues" they're NOT written down anywhere on my Repair Order! Gee.... I wonder why????. The paperwork shows nothing but dollar amounts but as far as how much time was spent performing the work, nope, not a thing. Zilch, nada. So I ask, "how much time was involved and get told, approx 3.7 hrs. Hard to believe it takes a WHOLE hour to remove coolant and then add almost 8 quarts. REALLY??? I have since been informed that replacing my vehicle's thermostat, it should only take, at the most, 2 hrs. As for the coolant, this should have been included with the work performed given it was the THERMOSTAT that was replaced, for crying out loud! I did receive a "new customer" discount but this was not mentioned when I dropped my automobile off and someone probably thought, "this guy's lookin' at a $1,000 dollar repair bill and all we did was replace the coolant and thermostat.... hmm, let's give him a supposed "discount." I now realize, I should have simply asked for a quote on what this business would charge me. As the saying goes: "Buyer Beware" As to whomever owns this business, a word of advice: just because a customer turns up with their OWN part because they already know what needs to be done because they also own an OBD, this doesn't give you the right to overcharge them. Also, a customer having out-of-state license plates isn't a signal to justify Ripping them OFF because you think, "gee, what are the chances they return to complain?" Well, there is such a thing as the state of Washington's Consumer Protection Division so in fact, I do have recourse to file a complaint with them, in case you weren't aware. One more thing: how about relocating your hourly labor rate sign so it's more prominently displayed where customers can more easily see it. Having it on the wall opposite the front door, since most customers will come through this door, if they don't close it, then the information is HIDDEN from VIEW. I hope it pleases you to know, you scammed a former Armed Forces Service member. As such.... PAT YOURSELF ON THE BACK!

So glad I got the extended warranty when I bought the car! First it was the transmission, then a…read morecylinder, then the timing, and other little odds and ends all at the same time! The technicians didn't stop working on my car until it was good to go! Very friendly, helpful, and encouraging service. Plus they had a loaner can that they let me use until mine was fixed. Very affordable for the issues my car had! Great big Thank you to everyone at the shop!!! Customer for life!

The Jenkins Family Auto Barn

The Jenkins Family Auto Barn

(13 reviews)

I can't even begin to explain how thankful we are to Jenkins auto barn and everyone who works…read morethere. My boyfriend and I were traveling from San Diego in our van on a huge road trip and started to experience issues once in Washington. When we got to Moses lake we tried a couple different places to help us. We didn't have an experience with anyone else close to the one we had with them. From the second I walked in the door Aaron started taking care of us as if we were family. He first gave us suggestions to try on our own before throwing money at it. Once we came to the conclusion that we couldn't do it on our own we went back to them, they went above and beyond to help us. Gavin who did the majority of the work was amazing. He took his time making sure everything was right and explained to us what he was doing so we could fully understand the issue with the car. After spending most of our day there we were able to leave with the car fixed and a price that definitely didn't amount to the work they put in. I highly recommend going to them for any of your car needs. They make me wish I lived here just so I would be able to use them for all my car needs. It is very hard to find people in this industry that treat you like they treated us. Thank you Jenkins Family auto barn for getting us back on the road and offering to stay in touch so that we have a successful trip.

We were going home from Montana in our motorhome. We stopped in Moses Lake to get pizza when l…read morenoticed anti freeze leaking onto the ground. I spotted a large leak on the right rear side of the radiator. We had to stay overnight. The next morning l called Jenkins Family Auto Barn & drove our motorhome to have them take a look. They found an additional leak in the radiator. We had to put the motorhome in a storage facility down the street from them & get a rental car home. They spent a week trying to get a replacement radiator only to find out it had been discontinued. With the help of a radiator shop, an new one was built. They were very good about keeping me updated on the progress they were making & trust me, this was a monumental task they had on their hands. Our motorhome is 31 years old. After running our motorhome & test driving it, we picked it back up & drove it for 4 hours back home. It worked flawlessly. Great job Jenkins Family Auto Barn. I'd go back to them for auto repairs in a heartbeat. Greg

Custom Auto Works

Custom Auto Works

(2 reviews)

My engine was overheating yesterday, and a local friend suggested I come here. She and her husband…read morehave been having Bruce take full care of their autos for years and they trust him completely. He arrived at the shop at 7:30 (they open at eight) but he came right over and asked what he could do for me today. I explained what happened and he was able to narrow it down to a single component very quickly. I appreciate that skill; a good diagnosis not only shows knowledge and experience but saves a lot of money for me, too. He pulled me in to the shop just past eight and an hour later I was on the road. His price was fair and reasonable, and he was respectful (which is a rarity for a women needing auto repair), professional and friendly. The next time I'm in this area and need auto service, Bruce is the man I will see!

I was traveling alone in my 1986 Winnebago Motorhome with my pets leaving from Bainbridge Island WA…read moregoing to Denver CO to see my family at Christmas. My alternator went out and this man had to really work to find a new one for it . He was the most gracious blessing!!! He took such good care of me. If it were not for him I would not have made it. He got me back on the road as fast as he could and allowed me to park overnight in his lot waiting for the part to arrive the next morning . He dropped everything for me and worked quickly and efficiently to get me taken care of. His was HONEST and his price was WAY less than I expected!!!!! WHAT AN EARTH ANGEL !!!!! He did an amazing job and treated me with so much kindness. He renewed my faith in the auto mechanic world for sure!!!!! I HIGHLY RECOMMEND THIS MECHANIC !!!!! If I could give him more stars I sure would!!!!! TRUST THIS PLACE PEOPLE!!!!

Martinez Auto Repair - autoglass - Updated May 2026

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