They are an amazing business! They have competitive prices and communicate with their customers…read morevery well. I have been taking all my cars to them for years now and will continue too as long as I live in the area.

To say the least AJ helped us out more than he knows…read more.. While on a 6-hour drive to Spokane to visit our parents and family our 2016 Kia Optima broke down near George WA. The weather conditions were horrible...wind had the temperatures in the low teens and was incessant. We managed to limp into a gas station where our cars breakdown was complete. Two Sr's and their 14-year-old Golden Retriever are now on foot in the freezing cold on a Saturday afternoon! Now what? We searched for an auto repair shop and landed on AJ's Performance Automotive repair about 25 to 30 miles away in Ephrata WA. We called AJ's and I told him about our car issues, and he then informed me that they were closed for the weekend (as were all the stores and shops in the area with few exceptions) but he would get right on it first thing Monday. He then recommended Tow Pros Towing Services and said he would call them and send them out. He did and they were hooking up our car within 45 minutes and we were on our way to AJ's shop. Our amazing experience with Chris Bennett of Tow Pros is a separate review I will post shortly. Monday came and AJ was true to his word and had our car in and diagnosed with number 4-cylinder misfire. He pulled the spark plugs to find they were missing a tip on #4 and the other spark plugs needed replaced as well. So, he order the parts and basically performed a tune up...only to find the #4 cylinder was still missing when tested. So, he pulled the plug and snaked a scope down into cylinder to find #4 cylinder valve had a chunk taken out of it. Unfortunately, engine replacement or rebuilding was beyond the shops scope of services. AJ then generously remove the new parts and only charged me for the mechanic's time. Thank you, AJ, for your help, kindness and generosity and introducing us to Chris Bennett of Tow Pros. You are a true professional with integrity and honor. (Readers - Please see the Ephrata WA Tow Pros review for the rest of the story and especially if you need a tow, they are the ones to call!) Thank You Again AJ! Leonard & LaDonna Q.

Was having transmission issues and needed to be across the state in 48 hours. Austin got me in and…read moreout for a more than reasonable price!!! if you are looking for honest quity work this is your guy. Thank you Again brother!

I can't even begin to explain how thankful we are to Jenkins auto barn and everyone who works…read morethere. My boyfriend and I were traveling from San Diego in our van on a huge road trip and started to experience issues once in Washington. When we got to Moses lake we tried a couple different places to help us. We didn't have an experience with anyone else close to the one we had with them. From the second I walked in the door Aaron started taking care of us as if we were family. He first gave us suggestions to try on our own before throwing money at it. Once we came to the conclusion that we couldn't do it on our own we went back to them, they went above and beyond to help us. Gavin who did the majority of the work was amazing. He took his time making sure everything was right and explained to us what he was doing so we could fully understand the issue with the car. After spending most of our day there we were able to leave with the car fixed and a price that definitely didn't amount to the work they put in. I highly recommend going to them for any of your car needs. They make me wish I lived here just so I would be able to use them for all my car needs. It is very hard to find people in this industry that treat you like they treated us. Thank you Jenkins Family auto barn for getting us back on the road and offering to stay in touch so that we have a successful trip.

We were going home from Montana in our motorhome. We stopped in Moses Lake to get pizza when l…read morenoticed anti freeze leaking onto the ground. I spotted a large leak on the right rear side of the radiator. We had to stay overnight. The next morning l called Jenkins Family Auto Barn & drove our motorhome to have them take a look. They found an additional leak in the radiator. We had to put the motorhome in a storage facility down the street from them & get a rental car home. They spent a week trying to get a replacement radiator only to find out it had been discontinued. With the help of a radiator shop, an new one was built. They were very good about keeping me updated on the progress they were making & trust me, this was a monumental task they had on their hands. Our motorhome is 31 years old. After running our motorhome & test driving it, we picked it back up & drove it for 4 hours back home. It worked flawlessly. Great job Jenkins Family Auto Barn. I'd go back to them for auto repairs in a heartbeat. Greg

Great service! Helpful people and very kind. They offered options that were considerate of our…read moreneeds and budget and were honest and upfront with costs. They did the work we requested and even gave us some feedback on whether certain repairs would REALLY be needed or not. Some other places start throwing parts at things but these guys did the diagnostics and got down to the root of the problem. They solved the issue and made sure we were informed and comfortable with the work done.

Wow, what a great place to do business. From the second I came in I felt like a friend. Also, I…read moreneed to fish, so I need my truck and they were able to get me in in a very reasonable time. Dont go anywhere else or you will miss out on affordable and quick work

If you are a woman, I would not recommend Affordable Auto Services. Well, I wouldn't recommend it…read moreto anyone. I took my Honda into Affordable Auto in February because I was leery about taking it to Bud Clary. All of the lights on the dashboard would light up and the car would go into limp mode intermittently. I showed them the Autozone print out stating that the throttle body needed to be replaced. They claimed it wasn't the throttle body, it was some other parts connected to the throttle body. I trusted them to complete necessary repairs. The repairs costed $2,000. Not even a week later the issue returned. I took it to Autozone again and it stated again that the throttle body was bad. I had already spent $2k that I couldn't afford and they said it might be a bad steering rack. I took it to Bud Clary and they replaced the throttle body and I haven't had an issue since.

This business, it calls itself "Affordable Auto Service" but it's anything but that!!! Here's why…read moreI can say this: My vehicle's "Service Engine Soon" lamp came on the dash recently so I grab my OBD and plug it into its port to see what's going on. It's showing a DTC of P0128. Click on the additional info button on the ODB and it states there are 4 possibilities as to what's happening. The most obvious: a thermostat that's stuck open. Purchase a replacement thermostat and am set to replace it when I re-injure a past foot injury. Back having to wear a walking cast so I'm now slightly lopsided and in no condition to perform the repair myself. So it's now a trip to a shop to have the work performed. Drop my vehicle off to this shop at 7:30 AM and explain my ODB shows a DTC of P0128 and leave them the thermostat I had purchased myself. Inform the employee that the coolant was last replaced in Oct of 2020 so this might as well be replaced also. Should have asked for a quote upfront for I would have saved myself the shock of seeing how much I got charged several hours later. Returned at 1:30 pm but I see my vehicle with its hood up so they're still doing something with it. I return an hour later and it's parked so the work performed, it's completed. Or so I thought. So what did I get charged to have the thermostat replaced and the coolant? Would you believe: $840 dollars!!! That's right. Yeah, I can't believe this sum either. Worse yet, when I drove away I couldn't believe what I was looking at on my dash. The "Service Engine Soon" lamp was still on and I had a NEW idiot light flashing at me. I pull into a parking lot to see why the "Low Coolant" lamp is on and it's obvious. There's absolutely NO coolant in the coolant reservoir!!! What the hell??? My auto's Low Coolant sensor sits in the bottom right-hand side as you face standing in front of it. Every time I turn my vehicle over, this lamp comes on. Three days later I return and request they add a couple of quarts of coolant so this lamp won't come back on. Surprised I wasn't charged for this. But lo and behold, guess what's no longer lit on my dashboard? Right, the Low Coolant lamp. I inquire as to why I'm charged $550 dollars just to replace the thermostat and another $200 dollars to replace the coolant? Get told, "there were issues" and the mechanic took longer. I ask, "and what were these issues?" Unsurprisingly, I never received an answer to my question and "these issues" they're NOT written down anywhere on my Repair Order! Gee.... I wonder why????. The paperwork shows nothing but dollar amounts but as far as how much time was spent performing the work, nope, not a thing. Zilch, nada. So I ask, "how much time was involved and get told, approx 3.7 hrs. Hard to believe it takes a WHOLE hour to remove coolant and then add almost 8 quarts. REALLY??? I have since been informed that replacing my vehicle's thermostat, it should only take, at the most, 2 hrs. As for the coolant, this should have been included with the work performed given it was the THERMOSTAT that was replaced, for crying out loud! I did receive a "new customer" discount but this was not mentioned when I dropped my automobile off and someone probably thought, "this guy's lookin' at a $1,000 dollar repair bill and all we did was replace the coolant and thermostat.... hmm, let's give him a supposed "discount." I now realize, I should have simply asked for a quote on what this business would charge me. As the saying goes: "Buyer Beware" As to whomever owns this business, a word of advice: just because a customer turns up with their OWN part because they already know what needs to be done because they also own an OBD, this doesn't give you the right to overcharge them. Also, a customer having out-of-state license plates isn't a signal to justify Ripping them OFF because you think, "gee, what are the chances they return to complain?" Well, there is such a thing as the state of Washington's Consumer Protection Division so in fact, I do have recourse to file a complaint with them, in case you weren't aware. One more thing: how about relocating your hourly labor rate sign so it's more prominently displayed where customers can more easily see it. Having it on the wall opposite the front door, since most customers will come through this door, if they don't close it, then the information is HIDDEN from VIEW. I hope it pleases you to know, you scammed a former Armed Forces Service member. As such.... PAT YOURSELF ON THE BACK!

In short: Helped me in a bind. Honest, considerate, worthy of your consideration!!!…read more Stopped by on a Saturday morning based on a recommendation from the lovely ladies at the AutoZone; seems that most repair shops in this town are closed on Saturdays and Sundays. The problem was that my rental car was not blowing any air (AC) despite working earlier on my trip. The gentleman (think he was the owner) looked at/operated the controls and concluded that the blower motor was likely failing. He took the time out of his day to check this out for me for no charge. Therefore, I concluded this was an excellent business worthy of my review. Thank you The Tire Store!

Took in a small trailer tire to be replaced with a new one. Unfortunately, the experience was…read moredisappointing. When I got the tire back, I noticed paint chipped off the rim, and there was something left inside the tire. They also charged $20, which would be reasonable if the work had been done cleanly--but it wasn't even balanced. Now I'll have to take it somewhere else to remove the debris inside the tire. It just felt like the job was rushed and not done with care. Wouldn't recommend for trailer tires based on this experience.

Highly recommended! Fast, knowledgeable, efficient & friendly! Fixed the CV boot on our forrester…read more We will definitely be calling him back for anything else we need in the future.

My car died on the drive back from out of town and I was stranded on the highway in the 110*…read moreweather. I called Jamie and not only was he there to help me on well under 30 min but he brought me cold water and followed me back to Moses to make sure my car and I were all good!!!! I would VERY highly recommend Jamie's Mobile Repair!

These folks ALWAYS take care of us. Friendly, available, they take care of our vehicles…read more Knowledgeable AND LOCAL. We come in here often for auto repairs; guess we ought to buy new cars. Another satisfied customer!

Brought my Toyota Avalon in because of a check engine light. Problem was an oxygen sensor on the…read moreengine went bad and had to be replaced. Got the part at the auto parts store next door and they put it in immediately and for a ridiculously low cost. Honest, knowledgeable mechanics. Will be bringing my vehicles to them from now on.