Time for an oil change. With Scotty's vehicle inspection I was informed about some future…read moremaintenance issues. Great job guys!

Do not go here!!! schemers. brought my car in because of a bad oil leak and to get my brakes…read morechecked. didn't diagnose my any brake problems or fix oil leak. Did a blow by test and recommended a new engine. Took my car to a shop that has worked on my Subaru before and they fixed my oil leak and had some brake problems fixed. Couldn't find any problems with the engine.

Had an issue and they diagnosed it same day. Very fair, honest and super helpful. I'll be back.read more

My teenage son was charged more than $200 for a repair estimate that was vague ("possible…read morepump"..."replace with new transmission") at best, and otherwise useless (suggested repairs not included in our request). Bigger issue was no communication in advance such a charge - or any - could be expected. I share some blame by offering the benefit of doubt before my son requested the repair estimate, but urge others not to make the same mistake or trust the place at all. Esp youngsters or anyone the owner (?) can take for a ride, like he did us. I can't comment on the quality of his workers or their work, and will never trust the shop enough to find out. One crooked joint..

These folks ALWAYS take care of us. Friendly, available, they take care of our vehicles…read more Knowledgeable AND LOCAL. We come in here often for auto repairs; guess we ought to buy new cars. Another satisfied customer!

Brought my Toyota Avalon in because of a check engine light. Problem was an oxygen sensor on the…read moreengine went bad and had to be replaced. Got the part at the auto parts store next door and they put it in immediately and for a ridiculously low cost. Honest, knowledgeable mechanics. Will be bringing my vehicles to them from now on.

Get quotes before you waste your money here. They were 4x the rate of other mechanics. They don't…read moretest before they do their fix. completely take advantage of women.

Service Advisor makes snarky remarks under his breath. Guy acts like he hates his job. Not worth…read morethe time or money. I'm glad he's out of Quincy, he came to Ephrata for a reason...

Came over to Moses lake to ride the dunes. Buddy stripped out his shift lever in the first 5…read moreminutes. He's got an old 91 kx250 so parts are hard to find. Came here not expecting much and these guys got us a shift lever with the same diameter and then ground the outside of it for us to make it fit. They really went above and beyond and really saved our weekend of riding!! Will definitely stop here again next time we come!

Tired online to engage them in purchasing a new Beta and trading in my 2022 Honda CRF 250 RX. Never…read moregot a response so found another dealer. They even asked if I got a response and I said no. Got a reply that said this was not the way they do business but still no response.

I can't even begin to explain how thankful we are to Jenkins auto barn and everyone who works…read morethere. My boyfriend and I were traveling from San Diego in our van on a huge road trip and started to experience issues once in Washington. When we got to Moses lake we tried a couple different places to help us. We didn't have an experience with anyone else close to the one we had with them. From the second I walked in the door Aaron started taking care of us as if we were family. He first gave us suggestions to try on our own before throwing money at it. Once we came to the conclusion that we couldn't do it on our own we went back to them, they went above and beyond to help us. Gavin who did the majority of the work was amazing. He took his time making sure everything was right and explained to us what he was doing so we could fully understand the issue with the car. After spending most of our day there we were able to leave with the car fixed and a price that definitely didn't amount to the work they put in. I highly recommend going to them for any of your car needs. They make me wish I lived here just so I would be able to use them for all my car needs. It is very hard to find people in this industry that treat you like they treated us. Thank you Jenkins Family auto barn for getting us back on the road and offering to stay in touch so that we have a successful trip.

We were going home from Montana in our motorhome. We stopped in Moses Lake to get pizza when l…read morenoticed anti freeze leaking onto the ground. I spotted a large leak on the right rear side of the radiator. We had to stay overnight. The next morning l called Jenkins Family Auto Barn & drove our motorhome to have them take a look. They found an additional leak in the radiator. We had to put the motorhome in a storage facility down the street from them & get a rental car home. They spent a week trying to get a replacement radiator only to find out it had been discontinued. With the help of a radiator shop, an new one was built. They were very good about keeping me updated on the progress they were making & trust me, this was a monumental task they had on their hands. Our motorhome is 31 years old. After running our motorhome & test driving it, we picked it back up & drove it for 4 hours back home. It worked flawlessly. Great job Jenkins Family Auto Barn. I'd go back to them for auto repairs in a heartbeat. Greg

The weekend of January 18, 2024 my family was traveling from the Mill Creek/South Everett area to…read moreSpokane Valley for an event. We were already 2.5 hours behind from sitting in the pass due to a jackknifed truck stopping traffic. We were tired and the weather conditions were typical & crummy. I'd just had my car serviced for this trip & felt very prepared, however my "Check Tire" warning light came on after all the other frustrations we'd endured up to this point. We finally had to fill up for gas in Moses Lake and I planned to check my tires at the gas station. Pulled up to the air pump in deep snow, my gloves stained, my patience thinning, my fatigue increasing I imagined myself at this point clumsily fumbling through this process & ending up in a meltdown. ‍ I wondered... is there perhaps a Les Schwab in town who could check my tires? Thank you YELP! There is!! Drive up, and they look super busy. So I walk in & immediately a female employee cheerfully approaches the counter to ask how she can help me. I explained and asked if they might have time for me to pull around and have someone check my tires, and she said, of course! Relieved, I got back in the car and pulled down to one of their bays where someone was there to meet me. Super friendly and happy to help, the gentleman checked all my tires, and everything was good to go. Knowing that my car is a Honda CRV, and the warning light has to be manually turned off, he asked if I knew how to do that because it's tricky. I told him I couldn't remember, and not to worry about it. They've already been so helpful to me! He told me it was absolutely no trouble, and that he was happy to help. Unfortunately, it was even more tricky than he remembered, and he insisted upon getting a coworker to come fix it. These guys could not have been more friendly, competent, & happy to help, and it improved the quality of my trip so dramatically, solved my problem, and just made me so happy to be a repeat customer at Les Schwab. It's fantastic to know that I could go to a different Les Schwab and get the same great service, especially at a time when I was feeling concerned about the performance of my tires and stressed during my trip. We arrived at our destination, safely and have had zero problems with our tires since!! A+ job, Les Schwab!!

So far I'm not impressed,my appointment was half an hour ago and so gar my pickup has not moved…read more. it the stellar service I've received elsewhere in the northwest..I'll give them a shot but it's not looking good so far.......

Dropped off my car to get my 2 back tires replaced at 11am. Wasn't able to pick up my car until…read more6:00pm. But also they never even replaced my back 2 tires, they for some reason replaced my front 2 good ones. Still leaving my bad tires in the back with nails in it. Sure the total price was about $180...But definitely not coming back here again. Can't even get a simple tire change done right without it taking 7 hours and to not even get the job don't right in the first place.

These guys are amazing!!! I went by just to get a price for…read morenew tires and wheels and while I was there I mentioned my brakes/rotors needed to be replaced and my battery acting up.Not even knowing they provided that service as well. They quoted me half the price of what I was given at another local shop near by. I left with a full set of new tires and wheels, a new battery, and they topped off all of my fluids! The quality and knowledge that Tires Direct has on not just tires and wheels, but mechanics is amazing!! Everyone in Moses Lake needs to come check this shop out!!