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Martineau Michael MD Dermatology

5.0 (2 reviews)

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1 year ago

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8 years ago

An excellent, effective, great surgeon. Grateful for his talents. Had several surgeries, all successful.

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Utah Facial Plastics

Utah Facial Plastics

4.0(32 reviews)
0.3 mi

They do not care whether their clients are happy, only whether they've been paid…read more I initially came here for a rhinoplasty consultation and immediately felt dismissed. My concerns were brushed off, and it was painfully obvious that I was being viewed as a dollar sign rather than a patient. Thankfully, I trusted my instincts and did not move forward with surgery here. Unfortunately, my husband did. He paid $11,300 for a hair transplant at Utah Facial Plastics, only to be left with an uneven + unnatural hairlin. Oh, and just the other day he was asked if he had ever looked into a hair transplant, which tells you how much it didn't improve. Today was his one-year follow-up. Instead of taking responsibility, he was told: "If we did a second transplant, it would just look like it does on top." That is not the problem, Dr. Thompson. The problem is that you took $11,300 and gave someone a bad hairline, then spent a year deflecting his concerns instead of addressing a clearly subpar result. If you're considering this practice, be warned: once they have your money, your satisfaction no longer matters.

REVIEW FOR DR. THOMPSON:…read more I received a hair transplant on February 4th, 2025. I PAID $11,300 for this hair transplant. Upon my follow up 1 year later, I expressed dissatisfaction with the result, mainly the thickness, and the desire to bring the hairline down on the widows peak 1/2 inch. Dr. Thompson tried to gaslight me into thinking it would look fine if I grew it out. I disagreed, but there was no attempt to mitigate the situation. There was no offer to do anything to fix it unless I paid even more money. Equally concerning: no post-procedure photos were taken at my follow up. I explicitly noted that no "after" photos had been done, and Dr. Thompson showed no interest in documenting the result. If this outcome were something he stood behind, I would expect him to want to showcase it. The lack of documentation speaks volumes to me. The before photo is from February of 2025, the after photo is from January 2026, 11 months later. The same week I took the after photo, I was having a conversation about hairloss and mentioned nothing about having had a hair transplant. Several people asked me during that conversation if I had thought about having a hair transplant, which made me feel pretty embarrassed. This further reinforced to me that the job was not well done, and it needs to be fixed. I will get it fixed elsewhere.

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Utah Facial Plastics
Utah Facial Plastics
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Martineau Michael MD Dermatology - dermatology - Updated May 2026

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