Proliance ear nose and throat…read more Accident delayed caused lateness and it took over an hour and half to get there! Then it took another half a hour to get through the building, parking and two elevators!!!! All to be told, come back another day! With a nonchalant attitude! No empathy, understanding or compassion, just plain BLAH! After all the time to get there and another month to reschedule!

Dr. Knapp is a god-send! I have been miserable the last 5-6 years. I couldn't breathe, was coughing…read moreconstantly, couldn't lose my baby weight because I'd go to the gym and be wheezing and have to stop. Probably worst of all were the constant sinus infections, 5-8 infections each year. I was always on antibiotics--the last infection took me through four different antibiotics and none would help. I was referred to Dr. Knapp's office a couple months ago, and he went through my CT scans, did an exam, and determined the root cause of my problems: small cavities, infected tissue that no medication would help, deviated septum, and just very small airways. He gave me lots of options, and also mentioned surgery. I have heard how awful sinus surgery is, but he told me that while he can't guarantee it to cure 100% of my ailments, that it would make my life significantly better. So, I went in a month ago and had turbinate reduction (he took an inch off from one cavity!), removal of the infected tissue and opening of my passageways, as well as a septoplasty. A month after the surgery now, I feel like my entire life has changed. I haven't coughed once! I used to stay up all night coughing, every night. The recovery has had some pretty disgusting parts, but I can't tell you how amazing it is to be able to breath. I only had dissolvable packing, which I heard is the worst part of the recovery, and no bruising at all. He's a miracle worker, and his staff is fantastic: his nurse was always available to me, (he even called me twice on the phone, which I have never heard of a doctor doing before), and his billing staff worked diligently to get my stubborn insurance to cover the cost. Another reassuring point is that I see an amazing doctor for my asthma and allergy issues, and he and Dr. Knapp told me the same things about treatment, ailments, recovery, without ever even talking to each other. I was very impressed that these doctors were on the same page. :) He's amazing!

This is the absolute best doctor I've ever met. He is so nice…read more After many years of ear infections and seeing multiple doctors, Dr.Cobert found the problem (surfers ear) and fixed them both. He did an excellent job!! Again, after years of sinus infections and many doctors, he immediately found the problem and fixed it. If anyone wants a miracle I suggest you call this guy right away so he can get get it done right. He gets 5 and

I highly recommend Dr. Zhou. Knowledgable, intelligent with good bedside manners.read more

Dr. Zhou is absolutely incredible…read more  It's been about 1 months since my surgery and I cannot be any more pleased to have had him as my doctor/surgeon. He is thorough, caring, and extremely knowledgeable. After diagnosing my health issue, he came up with a game plan and made me feel cared throughout the process. The medical staff was very responsive, from scheduling, Insurance, and pre / post surgery appointments.   From the bottom of my heart, I could not be more grateful for the care I received from Dr. Zhou and his medical team.  TD

Dr. Emery is the best doctor i have ever seen. I wish he could be my doctor for everything…read more He is extremely caring and persistent on finding the problem and solution best for you. He knows when to refer you to someone else and genuinely wants to make sure you are taken care of. I even cried in his office once and he was so compassionate.

I have been a patient of Dr. Emery's for many years. I find that regardless of what my medical…read moreissue is, he listens to me and actually hears what I have to say. I see him treat his patients with kindness, from the children I see in the waiting room to the geriatric like myself. I highly recommend Dr. Emery

Great experience with service and surgery withy Dr. Dawson. Very personable and knowledgeable.read more

We went back to Dr Dawson recently. My daughter is 18 now and her ears still bother her from time…read moreto time so we're considering tubes for a fourth time. It's amazing that Dr Dawson has had the same staff for 20 years. Janine and Joann are friendly, efficient, and knowledgeable. They are also happy and it makes the office so much nicer overall. I'm happy that we can still see Dr Dawson when we need him.

It has been 1 year since I got the vivaer treatment with Dr. Krueger. I have been able to breath…read morefully through my nose for the first time in my life and have also noticed a decrease in my stuffiness due to seasonal allergies. If you have been thinking about this treatment, it is defiantly worth the consultation to find out if it too is the best option for you.

Phyllis and Dr. Krueger are amazing. I have had injections done by both. Dr. Krueger has done my…read morelips and Phyllis has done my Botox both with beautiful, natural results. I've been going here for over 7 years. 10/10 recommend both of them.

This doctor is a true jewel!!!…read more I went to see Dr Hamill for a re-occurring ear ache/infection and of course he had to begin with cleaning the ears. This was no easy task with the ear in question as the medicine I had been using had dried and formed a perfect seal over the eardrum. He ended up soaking it with hydrogen peroxide to loosen things up. It took digging and suction to remove! I can hear again! I can not say enough great things about this guy. He is not only resourceful, but very personable and prescribed a better medicine. Thank you so much, you're awesome!!!

It's many years since I saw Dr. Hamill. At that time, he told me to "just use…read more the OTC nose spray" for all of my sinus congestion. I have been feeling dizzy on and off for several years and especially recently. My PCP is retiring this month, already closed her office. I needed some female surgery done - which I have now accomplished, and I am trying to figure out what to do about my dizzy-ness, my sinus (one of which was rebuilt in Kenya by a brilliant reconstructive surgeon after an accident) and the ONLY thing the receptionist would say is, "You have to have a referral. Dr. Hammill is a specialist too, I see in your MyChart you have other referrals, so you have to have a referral!" No one can "self-refer" anymore. Argh. Dr. Hamill might be brilliant, but I won't know.

Oh, Dr. Song. I really don't have anything against her as a person. She came along at a really…read morebad time in my life. Actually, life was wonderful when we met, but it quickly went down hill. I went to Dr. Song for dizziness and vertigo last summer. After waiting almost 3 weeks to see her, I was a little thrown off when she spent 5 minutes with me by using a flashlight to look at my eyes. She asked me a couple of questions then told me the reason for my dizziness and vertigo was from my sodium intake. What? I was immediately pissed off and upset, and I let Dr. Song know. She didn't ask me anything about what I eat. If she had, she'd know that I rarely eat processed foods, and I actually look at labels of food almost obsessively. She kept saying, "I can't imagine what you're going through". She referred me to get an MRI, "just in case", but told me to lower my sodium. 10 minutes later, I was on my way out of an appointment I had waited 3 weeks for. I wanted an answer to why I was dizzy and had vertigo. I am otherwise healthy, so assumed my symptoms were due to an inner ear issue. I went to the MRI, but didn't expect what was about to come. They told me I would hear from Dr. Song in a week, unless they had found something. Dr. Song called me the next morning. She said, "yah, um, you have a brain tumor". WTF? And again, "I can't imagine what you're going through" with the same sincerity as before. None. I'll never forget that conversation as long as I live. Nobody wants that call, and I won't bore you with the details other than to say that I am recovering from the serious and painful ordeal of brain surgery, but Dr. Song's bedside manner was absolutely awful at the worst time in my life. I would dissuade anyone from seeing her. I had actually written a letter to the medical director of the clinic conveying my experience, but threw it away when I found out about my brain tumor. I had other things to worry about.

I love Dr. Song, she has been doing small procedures on my face for about two years and I have…read morenever had anything but great results. She is a sweet lady and makes you feel right at home when you are with her. She recently did a laser treatment to my face to decrease brown spots due to sun and age as well as blood vessels that like to show up out of no where. I truly recommmend her, and will never go anywhere else. I love, love, love her!!!

My daughter had recently been a patient of Dr. Jung's and I cannot express enough how grateful I am…read morefor his exceptional care. From the moment we walked into his office, I was greeted with warmth and kindness, making me feel at ease during a potentially stressful time. Dr. Jung was not only incredibly knowledgeable but also took the time to explain every step of the procedure in a way that was easy to understand. His ability to connect with patients on a personal level truly sets him apart. He listened attentively to my concerns and answered all my questions with patience and clarity. This had been the first surgery for my daughter and within his great sense of humor and ability to connect made this an experience one to mention. The surgery went smoothly, and I felt supported throughout the entire process. I highly recommend Dr. Jung and his team to anyone in need of ENT treatment/surgical care. His expertise and compassionate approach make him an outstanding surgeon! Thank you, Dr. Jung for your dedication and skill.

I called to make an appt for a hearing exam. I was on hold for 3 minutes. Someone picked up and…read moretold me they were with a patient and I was back on hold for 2 minutes. When she came on the line she took my info and asked what I wanted to be seen for. After telling her I was put on hold for the third time. This time the hold was 5 + minutes. She returned and asked who I last saw. I told her. Another hold. This one was brief. She confirmed I was correct and told me I needed a referral. Prior to calling, I contacted United Healthcare and was told I did not need a referral. When I told her this she said I was wrong I did. Hung up and called another ENT Dr. within 4 minutes I had an appt and no req Firemen's for a referral. I will say the front office staff was courteous and the responsibility lies on the lack of training. Someone at the front desk should be able to pull up a chart without putting you on hold 3 times. So, if your callin be sure you set aside a half hour to make an appointment.

I cancelled an appointment with them. I don't know if the doctor is good or not. The receptionist…read moreis horrible, rude and not professional. Her name is Julie or something. I will never go to this place just because of the inappropriate behavior of the receptionist.

Dr Green worked with my 87 year-old father at Highline Medical Center ER when he had a severe nose…read morebleed. He took time with us every day Dad was in the hospital. He fully explained in layman's terms the issues causing and surrounding the bleed. I felt very comfortable knowing my dad was in such good care. We have at least one follow up appointment with Dr Green soon. We have been very pleased with the staff at Dr Green's office. And Dad is doing very well!