Although this visit wasn't horrible, it wasn't great either. I went in to see Dr. Ory because I had…read morea persistent cough and needed to get a TB test for my work. I didn't have to wait very long when I arrived which was great, and the nurse and staff were nice to me when taking vitals and such. But, I would recommend to double check you EOB from your insurance to make sure that they are not over charging you because of what happened in my situation. I had to go back 3 days later for a follow up to have my TB tests read. The front desk told me there is no co pay for that because it is not with the doctor. Got it. (I also called them to confirm this on the day of the follow up visit) Well, I get the EOB from my insurance and apparently the doctor billed me for his office visit ( I expected), the phone call (wth really), and the "office visit" with the nurse that took my vitals and printed me out a letter saying I was negative for TB. Billed my insurance for almost $1000. Quite extreme to me. I am currently working with CHI to dispute the phone and the 2nd office visit.

I found Dr Ory to be kind, patient, analytical, thorough, and a good listener. He has a helpful…read moreand competent staff. They run a well managed office and promptly return phone calls and text messages. I've worked as a nurse with many doctors. This guy has many years of education and experience....he is a keeper.

Back about a month or two ago, Aetna & UW Medicine were having prolonged contract negotiations that…read moreseemingly wouldn't have any settlement in a timely manner. During that time I had to look for medical care elsewhere and discovered Pacific Medical. My initial contact was with a receptionist (name ?) who was the most pleasant receptionist I believe I've ever met. She was so helpful and arranged an appointment for me to meet a new PCP (Primary Care Physician). She transferred all my medical records from UW Medicine making the process painless. Did I mention the receptionist was so very pleasant? After my initial meeting with my new PCP, I was thoroughly impressed with the staff at Pacific Medical. The medical facility is really close by my apartment, so traveling back and forth is not a problem. Lots of parking, with about half dozen Handicap parking stalls directly out from the front door of the clinic. Perhaps the time spent with negotiations between Aetna & UW Medicine was my good luck.

I can't say enough positive things about my visit this past friday. The front office staff was very…read morefriendly. They were prompt to call me back. I saw Dr. McLaughlin. I was extremely nervous, but once we started talking, he was such a kind and caring man, that my nerves just faded. I felt like he listened to me and we worked out the best possible scenario for my needs. One thing I really appreciate about him is that he sat down and talked with me without typing. Every doctor I have been to in the past types their notes as they talk to me and I don't really feel heard. I am very grateful that I found him and I also want to say how appreciative I am of his nurse, Caroline, for reaching out to me personally the week prior to see how I was doing. I can't remember any prior doctor's office staff reaching out to me like that and she spent a considerable amount of time talking to me. I felt so much better after our chat! I definitely believe Dr. McLaughlin when he says Pac Med puts their patients first.

I went to Dr Eun for stress incontinence treatment. After tests were done, I needed surgery to…read morecorrect the problem. The surgery was quick, went well and was successful. I never experienced any pain afterwards. I am very pleased and would recommend Dr Eun. He personally called after surgery to check on me.

I went here with my first child in 2019 when it was at a different location. Went again a month ago…read moreand the original doctors are gone, or maybe this is now a different practice entirely. Either way, I wish I would have read the reviews before I wasted time and money here. Dr. Eun lacks bedside manner, he is incredibly dismissive, talks over you, and just unprofessional. Go somewhere else!!

Dr. Puig is wonderful. My nose was a mess. She made it beautiful and now I can breathe. She is…read morehonest, caring and really good at what she does. Her staff was also top notch. I would highly recommend her.

Dr. Puig is a skilled surgeon! She is the best at what she does - we took our teenage daughter in…read morefor nose surgery after a break, and now she can breathe again! Highly recommend her!

The type of care is naturopathic, great quality care, wonderful customer service. They have been a…read morepositive influence on my wellness journey.

I recommend Dr. Colleen Hart 1000 % for CST or Craniosacral Therapy. She works on infants and…read morebabies and has been doing this therapy for 35 years. I took my son River to her at 3 months old for infant torticollis and after only three visits (1 hour each) his neck was in alignment and no longer tilting to one side. His tummy time has improved so much and his neck seems so much stronger and he is happier and more relaxed. I would recommend all moms of newborns come see Dr. Hart for this very gentle massage-like therapy to release any tightness their infant probably is carrying around in their neck from birth. It is absolutely incredible what a difference she has made in my son's life.

I am posting this review based on a review I recently read about Pacific Medical Center in…read morePuyallup. It seems important to share our own experiences with Pacific Medical Center in Puyallup because everyone in this office has been truly caring, kind and compassionate to my Grandmother. From the very first visit with my Grandmother's Primary Care Physician, Dr. Kim, we immediately realized this was personalized health care. Dr. Kim always spent the extra time listening to my Grandmother's concerns and determining what could be done to assist my Grandmother. When appropriate, Dr. Kim ordered additional tests and consistently followed up with the results. Besides providing excellent medical care, we appreciated Dr. Kim's personable demeanor. He always remembered to use each of our names when we visited the office and he patiently went through our usual list of questions that we brought to each of our visits. This level of patient care did not end with Dr. Kim. Dr. Kim's nurse was equally helpful and caring towards my Grandmother. She often spent extra time caring for my Grandmother during our visits, calling to answer questions for my Grandmother, following up with the doctor and scheduling appointments so my Grandmother could be seen for more urgent concerns sooner. Lastly, the front desk staff in this office remained patient when we came across challenges with my Grandmother's insurance plan. Additionally, they worked hard to patiently handle insurance billing questions, schedule follow up appointments and answer questions for my Grandmother. They were always professional and respectful which meant a lot to us. We really could not have asked for anything more from Pacific Medical Center in Puyallup. We sincerely hope this review expresses our gratitude for ALL of the staff who treated my Grandmother with such kindness and care. Thank you so very much!! : )

I did not even get to see a doctor. I got a nurse practitioner who was extremely rude. She quickly…read moreinformed me that it was "not her job to find out what is causing the symptoms". She let me know that she sees a lot of people and doesn't have the time to find out what my symptoms are from. She did not perform an exam or ask me hardly any questions. She couldn't have cared less and was extremely condescending. It's heartbreaking to be in so much pain and pay for that type of experience. I was in the room for under 5 minutes proscribed something that she changed several times and sent on my way to figure it out.

Called for appt and no one ever called back Tried several…read moretimes Have a receptionist answer the phone or at least someone to call back

Amazing staff! They took me on as a new patient and I couldn't have been happier with the Dr…read more Guray, Mira NP and ALL the other staff there! So easy to get appointments and they really care about their patients. HIGHLY RECOMMEND!