When my family moved to Arden, I wanted to find my children a practice that would grow up with them…read moreand one they could continue to visit even after they move out of the home. We tried Dr. Swann for our initial visit. We love Dr. Swann. She is thorough, patient, kind and helpful. She listens to my children, she explains herself, and she prompt in responding to issues. I have had some difficulty with the office. There has been several computer system changes (according to the office staff) which has lead to constantly having to update information, inability to log onto the patient portal, and mix-ups with insurance, parent, and payment information. I needed information for my child's school from the doctor's office. I was unable to log in to the patient portal to request the information. I tried to schedule an appointment online and was not allowed to do so. I called the office to request the information. I was told it would be handled. Nothing. I hand delivered a written request. Again, nothing. 2 months later, I have finally scheduled an appointment! Here's hoping we can get all of this resolved before Christmas!

Good morning Dr, Swann, this is Titanna's Finley. I am sending you a message to see what can I do…read moreto get a referral from you about getting on disability. I have been doing very well with the vertigo situation. I never got a referral to see my doctor about my ankle due to some circumstances. I am still working at my current job. I was denied. I am just trying to see my options on this. Please send me your answer finleytitanna161@gmail.com Thank you. I am still taking my medicine. They aren't as bad as before. I have been doing great for the holidays as well as my up coming birthday. Thank you.

Went in on a Friday afternoon and was seen very quickly. Quick and efficient. Very helpful staff…read more The medical provider I met with took her time to go over what was wrong and what I could do on my end to get better quickly.

EXCEPTIONAL IN ANYWAY THAT COUNTS! Self pay is reasonable. NPs and PAs exceed the standard. I will…read morenever go anywhere else in a pinch when Im sick! Their techs for radiology are certified and know their craft. Ladies at the desk are a warm invite and extremely respectfu!

Dr. Byrd treated me and my husband for over 20 years and he was always very thoughtful in his…read morediagnoses and also saw to it that referrals were to the best available in the area. He was very kind, thoughtful, considerate, and always sensitive to my needs at the time. We considered him a blessing to us.

This doctor's office staff is the rudest and most unprofessional I have ever encountered. They…read moremisrepresent themselves by telling you you're seeing a doctor then schedule you with a nurse practitioner. I told the rude, nasty person at the desk no and she told me to go to another doctor. I asked her to have the doctor call me and he never did. No patient in their right mind should go to this doctor or his office. It's awful!!

Excellent care and attention to detail. He listens and I never feel rushed. Sometimes leads to wait…read moretimes but worth it.

I have been a patient of Dr. Mault for many years . He is awesome doctor. He cares about his…read morepatients and spends a lot of time with you to make sure you are healthy

While Dr James Thompson is a good doctor, his staff leaves a lot to be desired. Scheduling an…read moreappointment with Dr. Thompson is a grueling and frustrating experience. If you get to speak with someone on the first call you generally can not get an appointment day of or even week of. I had a medical issue on a weekend and went to Urgent Care. Urgent Care told me if I was not better in 3 or 4 days to see my Dr. I called because I was not better and was told the earliest appointment would be 19 days out. 19 Days! I explained the urgency of the situation and said that I would like to see another Doctor in his office. Nothing was available and the nurse suggested I contact Urgent Care. Perfect, and I just told her Urgent Care told me to see my Doctor. This is not the first time that I have had a hard time scheduling an appointment with Dr. Thompson, but it is going to have to be the last time. I like Dr. Thompson, but it is just to difficult to get an appointment. If you can schedule your sickness and aches and pains around their schedule then go for it, but I can not do it.

Great Doctors and awesome staff. Best animal care for dogs and cats in the Mills River / Arden…read morearea. Located at NC 191 near county line and High Vista.

Dr. Tim has saved two of our dogs this year, finding serious issues our previous vet missed. He…read moredoes this with love and compassion, a true lover of animals. If you and your pets don't love your current vet, you owe to your pets to visit with Dr. Tim and his staff at Vista Falls Veterinary Hospital.

I called this office 4 times after my first visit, bacause I had no relief from my pain. I never…read morereceived a return phone calls in regards to my problem in almost a week. The third time I called I got Chris on the phone who told me they had a note to call me back. I told her about my problem and she said she would discuss it with the doctor and he would give me a call. That was on Friday. Today at 1:30 I called them again! Because I had still have not received a return phone call from their office after 4 phone calls to their office. They took no responsibility for their lack of concern and action and where horrible on the phone to me. I wouldn't send my worst enemy to these people. Very uncaring, unapologetic and not willing to take any responsibility for their lack of action.

Just an incredible doctor and an amazing staff. Do not hesitate to make an Appointment.read more

Let's talk about ethics and HIPAA …read more.. Dr Denise Stretcher from Brevard Family Practice was treating me for PTSD related to abuse for the last year plus. Her husband Brian Stretcher is representing my abuser in our Domestic Violence case. My ex was never given access to my medical records by me, yet somehow he has accessed them and is trying to use this information against me in his defense according to detectives.

I reviewed this business several years ago about a horrible experience I had. I need to update my…read morereview to reflect what happened earlier this year. I received a message from the PA that I had such an awful experience. He had stumbled upon my yelp review and remembered me after all these years and apologized up and down for what happened. He said he had thought many times about what happened and had been wanting to apologize to me since. Long story short, for anyone to come out and say they were wrong about such a major event in my life takes so much guts to do. His messages made me cry because he was absolutely genuinely sorry. To be honest, when I first read his message I thought he was just trying to get the negative review removed, but I realized that he actually recalled several specific details about the situation that were not in the review. I've been meaning to update this in a while. He deserves a second chance. It takes a very noble person to apologize the way that he did. Thank you Steven.