Purchased a vehicle on 12-23-21 from Dave on payment plan. 6 months later I get my first( of 4)…read moreletters from DMV stating they could not issue me a title for my vehicle because of a discrepancy in the mileage. His mileage was lower than the mileage stated when he bought it. I took this letter to him and he said he would take care of it. Approximately 1 month later I received my 2 nd letter from the DMV stating the exact same thing. I took that letter to him also. He said he was working on it. By the time I got the 3 rd and the 4 th I had given up with him. And started seeking help else where. On 12-23-22 I was involved in a vehicle accident. Needing my title asap for insurance. So I had no choice but to go back to him once again. Come to find out he had did nothing to correct this problem. I had to go to the Mayor and senates office to get this done. And because of his mileage discrepancy I lost my warranty. And had to pay for work done on it. If I could give this a 0 star I would. And my vehicle was totaled and because of his screw up and neglect to fix it when I asked this held up my insurance pavement for 2 month which included his pay off. And he has the nerve to charge me late fees.

Purchased a vehicle from Dave. Come to find out he lied about the mileage. Their were more miles on…read morethe car than he stated on the title. Took forever to get the title cause he refused to do the necessary paperwork. And when I tried talking to him he just brushed me off and was kinda rude about it. Like he didn't have time to talk to me cause he already knew he had his money. And he charged me late fees for his mistake.

I had an appointment near here so I stopped in to buy a new left windshield wiper. It's unfortunate…read morethat one was starting to die because I just replaced the right one at a different AutoZone a week ago. The right one was quite shredded. The left one, which I bought today, was just starting to shred. One of the employees happily went outside in cruddy, rainy weather, to change it for me. After he took it off, he told me it was totally shot, so it's a good thing I bought a new one. I bought the same kind as the other new one. I bought a very cheap one for $19.99. They have even cheaper ones, at that location, for $13.99. I asked the employee how long they'd last and he said 3-6 months. I had another happy interaction with someone last winter, when I stopped in to buy windshield wiper fluid. She was very kind and brought the two bottles to my car for me. I'm very happy with thus location and it's employees.

The Scarlet Vetter says....there are three auto stores within a half mile of each other in Arcade,…read moreNew York, but I like coming to this one. The staff are very friendly and helpful. They offer to help you or agree to help when asked from changing out your windshield wipers to the battery on your car key. Recently, they did both for me on two different store trips. I was driving home and noticed the car's computer said my car key battery was empty. So I decided to stop and get a new one right away lest I get caught when I next turned off the car with a non-working key. The battery for that key is apparently super popular and there were none on the shelves. The employee said to wait a minute. He said the supply truck had just arrived but had not been unpacked. He came back with a ripped package. He noted that this package had been ripped open by a shopper, and one of the batterires was stolen, so it had been removed from the shelves and had been in the back. He offered it to me for free and then called over his co-worker to change out my old battery because he had worked at many car dealerships and was good at opening tough keys. I was so impressed and happy that I told them I would be back the next day to buy some batteries to keep at home as we have eight vehicles. I did come back the next day and found the truck must have been unpacked and the batteries had been replenished, so I purchased a few to stock up. Great service, great store!

This shop is simply the best. Super trustworthy, efficient, top of the line mechanical help. My…read morehusband and I own many vehicles. Including exotic sports cars, high end SUVs and daily drivers and this shop keeps them all in tip top shape. It is so important to trust your repair place and to know that the estimate that you are given is accurate. Here, you can take their work and their word to the bank.....you are getting accurate, trustworthy and excellent service here.

I had them do some work on one of my vehicles before and they did. I absolutely spectacular job…read more I would highly recommend them to anybody needing service work If I didn't live in Texas, I would have stuff there all the time being worked on

2016 Chevrolet Suburban We had a great experience working…read morewith A.J. He was forthcoming as soon as he picked up the phone about any cosmetic imperfections before we made the 2 hour trip. He was honest, personable, and didn't apply any pressure about making the purchase. He was easy to work with and very communicative/responsive. He went above and beyond to make sure we were comfortable and happy with the purchase. I would highly recommend A.J. at R and L Auto. Thanks again!

From the owner: Our customer service and promise to provide a seamless,…read moreeasy, car buying experience. Affordable and safe used Trucks, SUVs, 4x4s, AWDs, Sedans, Luxury cars at an amazing value. Get your next Upgrade at R and L Auto Spencerport Industry-leading vehicle warranties/vehicle service contracts available for your purchase at minimal cost! Protect your UPGRADE today. We can help with your purchase, financing and vehicle insurance needs. Call or txt us today 585-738-2792

i went off the street into a ditch because of icy roads about 2 miles from shop..and was told they…read morewouldn't tow me due the weather. Which wasn't that bad, my tires were bald at time of incident. So thanks

phenomenal service, Tony provides an awesome service and always is the one we call for help. Never…read moredisappointed.