I had an appointment near here so I stopped in to buy a new left windshield wiper. It's unfortunate that one was starting to die because I just replaced the right one at a different AutoZone a week ago. The right one was quite shredded. The left one, which I bought today, was just starting to shred. One of the employees happily went outside in cruddy, rainy weather, to change it for me. After he took it off, he told me it was totally shot, so it's a good thing I bought a new one. I bought the same kind as the other new one. I bought a very cheap one for $19.99. They have even cheaper ones, at that location, for $13.99. I asked the employee how long they'd last and he said 3-6 months. I had another happy interaction with someone last winter, when I stopped in to buy windshield wiper fluid. She was very kind and brought the two bottles to my car for me. I'm very happy with thus location and it's employees. read more

The Scarlet Vetter says....there are three auto stores within a half mile of each other in Arcade, New York, but I like coming to this one. The staff are very friendly and helpful. They offer to help you or agree to help when asked from changing out your windshield wipers to the battery on your car key. Recently, they did both for me on two different store trips. I was driving home and noticed the car's computer said my car key battery was empty. So I decided to stop and get a new one right away lest I get caught when I next turned off the car with a non-working key. The battery for that key is apparently super popular and there were none on the shelves. The employee said to wait a minute. He said the supply truck had just arrived but had not been unpacked. He came back with a ripped package. He noted that this package had been ripped open by a shopper, and one of the batterires was stolen, so it had been removed from the shelves and had been in the back. He offered it to me for free and then called over his co-worker to change out my old battery because he had worked at many car dealerships and was good at opening tough keys. I was so impressed and happy that I told them I would be back the next day to buy some batteries to keep at home as we have eight vehicles. I did come back the next day and found the truck must have been unpacked and the batteries had been replenished, so I purchased a few to stock up. Great service, great store! read more

AutoZone - The store's facade..... - Auto Parts & Supplies Near Me - Arcade, New York

I had a turn signal light go out on Thursday, and went to Auto Zone in Arcade to get a replacement. I figured it would be no problem to put one in, but try as we might, my hubby and I could not figure out how the outside panel came off to put the light in. Not really relishing the idea of the police finding a reason to stop and ticket me, I headed back there today to see if they could show me what to do. Lee, one of the guys who work there, ( I think he might be some kind of manager) helped me by putting it in place in about 5 minutes. He would not even take a tip when offered, he just helped me out for free. I was quite impressed with the readiness to help. This is not the first time, either, that they have helped me to do something. They have helped me fill power steering fluid when I was in a bind, and even helped me change a headlight. They are always willing to help, and I think they deserve at least five stars. You just don't always see people go out of there way to help others, but this shop sure does. read more