Looking for an auto derive and tire repair shop that is reliable, professional and treats you…read morehonestly? Then look no further than Colony Tire! From routine oil changes to State inspections to new tires, Colony has done right by me. As a woman, that's important to me. And their pricing is reasonable. Colony is now my & my husband's go to auto shop in New Bern. Give them a try & I know you'll be another satisfied customer!

Fast and friendly service. I hit a curb and cut a tire. Took it in, had them replace the tire (it…read morecouldn't be repaired) was in and out within an hour.

If you like your money, do not go here. Extremely expensive and they charge you for anything and…read moreeverything they can find. They even snuck in an emissions test when I did not need one, nor did I ask for one. I went in for an oil change, and tune up, it ran me $1250. I expected maybe $250, tops. I almost threw up when he told me the cost. Absolutely insane. Not knocking quality of work, I'd assume that's okay although I don't feel a difference in how it drives. I will always believe that all mechanics are absolute crooks and I wouldn't recommend a single one to anybody. I'd recommend getting a new car, change oil regularly and avoid mechanics at all cost. This place was no different. Appalled at my $1250 bill.

These guys are always helpful and willing to give advice. We had a 2012 Honda Pilot that was giving…read moreus engine trouble with only 80,000 miles. Instead of making the repairs themselves they told me it was under a recall warranty with just a couple of weeks left to get it fixed. They gave me all the paperwork I needed to get it repaired and called the Honda dealership to be sure it was still covered. I had no idea about the recall and they saved me about $5000. Great, friendly service!

Very good service and really nice people. i'm from out of town. I needed an oil change. They got me…read morein the same day even though it was the end of the day.

Black's Tire & Auto Service was a lifesaver! They were the only shop in town that had my tires in…read morestock and they got them changed super fast same-day. Friendly, helpful staff made the whole experience easy. Highly recommend!

A first timer at Baldree's, I asked them to do a vehicle inspection for tab renewals. No…read moreappointment necessary, I walked in and out in under 45 minutes. They were very polite, friendly and efficient. They also have a cute dog named Grace. I'll use them in the future for routine maintenance and fully recommend them.

Can't say enough about how good this shop is. Excellent service and very nice people. I haven't…read morebeen in the area long enough to need automotive service for two decades but thankfully some things don't change. The quality and workmanship at Baldree's is one of those things. Big thanks to William, Bill, and their hardworking crew.

Nice local shop went there for an oil change. Ask them to also check my front end In-N-Out in less…read morethan 20 minutes very reasonable priced would definitely use this over any national chain no up sells very pleasant to deal with hidden gem.

They are always helpful and reliable -- their work is always done correctly the first time and…read moretheir prices are also reasonable Still I moved to New Bern they have been the best people that I have dealt with. If you have not been there give them a try, you won't be disappointed.

Christina is amazing! Everyone on staff does a great job and goes above and beyond! Did a great job…read moregetting my car in for new tires, alignment, inspection...they all are so friendly, professional, and helpful!

Mr. Tire 3301 Dr…read more MLK Blvd New Bern N.C. 28560 RE: Service complaints, Several, SERIOUS! Greetings. : This letter is being submitted to Both the Store Management Mr. Rick and Mr. Chris as well as being sent to the Owner of the business as well. It is undetermined at this point if Legal council will be retained as I've already consulted Legal and am seriously considering legal action, The goal of this letter is to b ring to attention not only to management but the employees / Mechanics as well as the Owners, if plural, situations that have taken place that are largely considered as Irresponsible, Negligent, and VERY Unprofessional, and describing a situations of deemed extreme negligence and incompetence. Or Misfeasance and Malfeasance. My intention is largely to inform management as well as owners that the business is a business and should be performed as a business that is providing a Serious and professional service functions. YOURE DEALING WITH PEOPLES LIVES HERE. Its obvious that this is NOT the main agenda, but rather making a profit. If this is so, then One can ponder just by watching the activities in the shop and clearly see less than serious employees with professional attitude and work ethics, that the time spent at Mr. Tire might be getting something accomplished on their vehicle that is NOT taken seriously by the Staff at Mr. Tire. My first, I believe interaction with them was 07 July at 0730 hrs to balance and install a set of tires. That went pretty well. I've had a total of 7 dealings with them since 07 July 2023 Each time I considered them at once my main stop for vehicle maintenance. But due to the last two situations noted after interaction with my vehicle, I will NOT consider taking ANY of my vehicles there again and I STRONGLY urbe EVERYONE seriously consider this upon gaining this information. To the blunt of the issue, I had spoke wit h Chris the manager with Rick right there and made an agreement that I would bring in new shocks for this vehicle and new upper and lower ball joints to be installed and he Mr Chris and I had agreed upon a total figure for labor, scheduled an appointment for 10 July 2023 at 0730 hrs. on 10 July 2023 I had kept my appointment with Mr. Tire to install both front shock absorbers and both rear shocks on the truck, I also made arrangements to have both upper and lower ball joints to be removed and replaced with the supplied OEM parts for this vehicle. I had acquired the OEM parts for this application I had believed brought them in to have installed and was called approx 6 hrs later to come pick up vehicle. During the process of delivering vehicle to me I was informed that the shop technician installed the two front shocks but not the rear shocks because the shocks for the rear were not for that application. I was informed that t he ball joints went in well and all is good, for me to acquire the right shocks and theyed install as per agreement. I had gotten into a hornets nest with the shocks, but simply acquired new shocks for the truck both front and rear OEM from Mopar dealership, took them to another mechanic and had the front shocks the mechanic from Mr. Tire installed that were clearly not the proper part for this application removed and new shocks installed as well as rear shocks. BUT during this process, upon lifting the hood to access the front shock removal and installation, We noticed that a "Snap On Green and black LED Light " was discovered laying or sitting on the top of the engine, and it was clear it had been sittint there for a while due to the scuff marks on engine components that clearly shows wear. When the shocks that were installed on the front of the vehicle by Mr. Tires mechanic I ran the numbers and discocovered thes part number was in fact for my vehicle but for my vehicle with a 4" suspension lift and there is none on this vehicle. These shocks were installed without checking the part number because it was CLEARLY OBVIOUS to anyone with the IQ of 3 or above these were NOT for this application. But the mechanic installed the front anyway, without running the part numbers to discover they were a no go for this application. He installed them anyway without checking and there fore risking the safety of the occupants in the vehicle. Not only would that be a professional thing to do but a responsible thing as well. But by installing the shocks that voided the warranty on the shocks hence cant return them due to be wrong item, which means I got to eat the cost of them, both sets. This is where it gets interesting. When scheduling the appointment with Mr. Chris the manager at Mr.Tire He cautioned me regaring the front wheel bearing assys seem to go bad after ball joint installations. I had advised Mr. Chris that I had new front hubs with front wheel bearings installed by Dealer in March of 2024. Chris described to me in short that when bearings removed they usually track

Great customer service. Very pleasant sitting area. Will definitely be my tire go to for the futureread more

Having a tire patched, and have never seen employees move around so slow in my life! Price was…read morereasonable but service terrible.