Looking for an auto derive and tire repair shop that is reliable, professional and treats you…read morehonestly? Then look no further than Colony Tire! From routine oil changes to State inspections to new tires, Colony has done right by me. As a woman, that's important to me. And their pricing is reasonable. Colony is now my & my husband's go to auto shop in New Bern. Give them a try & I know you'll be another satisfied customer!

Fast and friendly service. I hit a curb and cut a tire. Took it in, had them replace the tire (it…read morecouldn't be repaired) was in and out within an hour.

Very good service and really nice people. i'm from out of town. I needed an oil change. They got me…read morein the same day even though it was the end of the day.

Black's Tire & Auto Service was a lifesaver! They were the only shop in town that had my tires in…read morestock and they got them changed super fast same-day. Friendly, helpful staff made the whole experience easy. Highly recommend!

A first timer at Baldree's, I asked them to do a vehicle inspection for tab renewals. No…read moreappointment necessary, I walked in and out in under 45 minutes. They were very polite, friendly and efficient. They also have a cute dog named Grace. I'll use them in the future for routine maintenance and fully recommend them.

Can't say enough about how good this shop is. Excellent service and very nice people. I haven't…read morebeen in the area long enough to need automotive service for two decades but thankfully some things don't change. The quality and workmanship at Baldree's is one of those things. Big thanks to William, Bill, and their hardworking crew.

I needed four tires for my 22 year old Highlander and they fixed me up with good used ones for an…read moreexcellent price which included balancing etc. I highly recommend.

Aswome p professional work expense workers. I play very much makes a difference quality guaranteed…read morebest price.

I can't say enough good things about Blake and the crew at Craven Tire in New Bern, NC. While…read moretraveling to visit my mom, the alternator on my 2015 Winnebago Travato failed and I found myself in a tough spot. Blake went above and beyond to help get me back on the road. I had already picked up a replacement alternator on my way in, since it would've taken a couple of days to source one locally--unfortunately, once Blake's team began the work, they discovered the part was broken. They immediately called me, and because of their quick communication, I was able to drive an hour away, pick up another alternator, and get it back to the shop the same afternoon. Their tech jumped right on it and got everything installed before closing, ensuring I could continue my trip the next day. That level of effort and professionalism is rare these days. The service impressed me so much that on my next visit to see my mom, I brought the Travato back to Craven Tire to have the shocks replaced. The more I interact with Blake and his team, the more I appreciate their honesty, skill, and genuine customer care. Every technician I've met there is friendly, knowledgeable, and committed to doing quality work. If you're anywhere near New Bern and need automotive service--routine or emergency--this is the place you want to go.

Christina is amazing! Everyone on staff does a great job and goes above and beyond! Did a great job…read moregetting my car in for new tires, alignment, inspection...they all are so friendly, professional, and helpful!

Mr. Tire 3301 Dr…read more MLK Blvd New Bern N.C. 28560 RE: Service complaints, Several, SERIOUS! Greetings. : This letter is being submitted to Both the Store Management Mr. Rick and Mr. Chris as well as being sent to the Owner of the business as well. It is undetermined at this point if Legal council will be retained as I've already consulted Legal and am seriously considering legal action, The goal of this letter is to b ring to attention not only to management but the employees / Mechanics as well as the Owners, if plural, situations that have taken place that are largely considered as Irresponsible, Negligent, and VERY Unprofessional, and describing a situations of deemed extreme negligence and incompetence. Or Misfeasance and Malfeasance. My intention is largely to inform management as well as owners that the business is a business and should be performed as a business that is providing a Serious and professional service functions. YOURE DEALING WITH PEOPLES LIVES HERE. Its obvious that this is NOT the main agenda, but rather making a profit. If this is so, then One can ponder just by watching the activities in the shop and clearly see less than serious employees with professional attitude and work ethics, that the time spent at Mr. Tire might be getting something accomplished on their vehicle that is NOT taken seriously by the Staff at Mr. Tire. My first, I believe interaction with them was 07 July at 0730 hrs to balance and install a set of tires. That went pretty well. I've had a total of 7 dealings with them since 07 July 2023 Each time I considered them at once my main stop for vehicle maintenance. But due to the last two situations noted after interaction with my vehicle, I will NOT consider taking ANY of my vehicles there again and I STRONGLY urbe EVERYONE seriously consider this upon gaining this information. To the blunt of the issue, I had spoke wit h Chris the manager with Rick right there and made an agreement that I would bring in new shocks for this vehicle and new upper and lower ball joints to be installed and he Mr Chris and I had agreed upon a total figure for labor, scheduled an appointment for 10 July 2023 at 0730 hrs. on 10 July 2023 I had kept my appointment with Mr. Tire to install both front shock absorbers and both rear shocks on the truck, I also made arrangements to have both upper and lower ball joints to be removed and replaced with the supplied OEM parts for this vehicle. I had acquired the OEM parts for this application I had believed brought them in to have installed and was called approx 6 hrs later to come pick up vehicle. During the process of delivering vehicle to me I was informed that the shop technician installed the two front shocks but not the rear shocks because the shocks for the rear were not for that application. I was informed that t he ball joints went in well and all is good, for me to acquire the right shocks and theyed install as per agreement. I had gotten into a hornets nest with the shocks, but simply acquired new shocks for the truck both front and rear OEM from Mopar dealership, took them to another mechanic and had the front shocks the mechanic from Mr. Tire installed that were clearly not the proper part for this application removed and new shocks installed as well as rear shocks. BUT during this process, upon lifting the hood to access the front shock removal and installation, We noticed that a "Snap On Green and black LED Light " was discovered laying or sitting on the top of the engine, and it was clear it had been sittint there for a while due to the scuff marks on engine components that clearly shows wear. When the shocks that were installed on the front of the vehicle by Mr. Tires mechanic I ran the numbers and discocovered thes part number was in fact for my vehicle but for my vehicle with a 4" suspension lift and there is none on this vehicle. These shocks were installed without checking the part number because it was CLEARLY OBVIOUS to anyone with the IQ of 3 or above these were NOT for this application. But the mechanic installed the front anyway, without running the part numbers to discover they were a no go for this application. He installed them anyway without checking and there fore risking the safety of the occupants in the vehicle. Not only would that be a professional thing to do but a responsible thing as well. But by installing the shocks that voided the warranty on the shocks hence cant return them due to be wrong item, which means I got to eat the cost of them, both sets. This is where it gets interesting. When scheduling the appointment with Mr. Chris the manager at Mr.Tire He cautioned me regaring the front wheel bearing assys seem to go bad after ball joint installations. I had advised Mr. Chris that I had new front hubs with front wheel bearings installed by Dealer in March of 2024. Chris described to me in short that when bearings removed they usually track

Good consultation and ability to find a solution that fits most budgets. Also, do car inspections…read moreand tire repair. Tyler is extremely helpful, professional, and a good communicator.

I'm sure I'm not alone, you get in your car with your list of errands and realize one of your tire…read morepressures is abnormally low. I showed up at Mavis without an appointment and needed to wait with my car. I didn't have to say anything, Sherman knew to take care of the wheels, they are out of production and not easy to get. He repaired the tire and had me on my way soon enough. Much appreciated.

Great customer service. Very pleasant sitting area. Will definitely be my tire go to for the futureread more

Having a tire patched, and have never seen employees move around so slow in my life! Price was…read morereasonable but service terrible.

The people at Whites in New Bern are the best at what they do, bar none. Shem is the best mechanic…read morein New Bern. Sam, the owner or manager or both is probably one the most laid back humans I have ever met or spoken to, was also the most knowledgeable guy ever. It is not only that they are great at what they do, it is that they are truly great people. Anyone who takes their vehicle to another shop is making a huge mistake. Andy Bauman New Bern

Took a vehicle to find the problem and get an estimate. Never received a call for the estimate or…read moreexpected repair cost, per NC law my consumer rights were violated. Called for an update it was stated the car needed a new radiator and the work was already done (without approval another violation) and was told it would cost 700 (way above 350) to pick the car up. The cost was paid and not even 5 miles down the road the same problem persisted. Customer service was unpleasant and I will never spend money with them again, the work was not authorized and I will be filing a small claim on this matter.