There is one guy at this store worth his salt, the manager. The rest, unless you can tell them…read morewhat you need or have a part number the visit is pointless. I needed a 35" 4 rib belt. The bone-head behind the counter said he can't do anything without a part number (not that he seemed interested in helping to start). He couldn't understand that make model would not help. Seems advanced auto can lookup what I need. So today's experience was lousy.

I've been to AutoZone stores from Seattle, Wa to New Bern, NC. The people who work there have been…read moreconsistently helpful and have even gone above and beyond expectation on several occasions. I'm not sure what their hiring practices are, but they're working!

I love this store. The customer service is outstanding. I'm working on a project car and the…read morestaff here has been terrific in helping me identify the appropriate parts and even suggests tricks to make the install easier. Can't say enough about these guys.

Been using this Advance Auto Parts for years. Most of the employees that have been there for quite…read morea while and are inviting and always friendly. I buy a lot of parts and these guys and girls go above and beyond to help find hard to find parts. I refuse to shop at other auto parts stores even if the other store has it in stock I will wait for Advance to get the part. I am 100% faithful to this store. Now obviously they do not make the parts they sell so you can't blame them for inexpensive parts if they fail but the store is great.

Ron could not have been nicer if he tried. He put my new wiper blades on in less than two minutes…read more A pleasant experience all the way around!

Dead battery, ugh! Advance came through for me quickly. Cheyenne is my hero! Thank you for taking a…read morenot-so-good day and making it great! Excellent customer service experience. I highly recommend Advance.

One of the few auto parts stores in New Bern that accepts and recycles used motor oil. At least,…read moreit was the first one that I found after I had called 3-4 and learned that those stores did not recycle used motor oil. Take in your jugs, dump the oil into the barrel, dispose of the containers in a lined bin, or take your jugs home. Either/or. No charge for the service and you're being eco-friendly. The staff here was brilliantly pleasant and the store was quite busy.

JDM automotive has to be the best mechanic shop I have ever conducted business with Chris did an…read moreamazing job with my Subaru in the short amount of time that i left before I PCSed. Mr Larry also assisted me and my dad when it came to securing my subie on the trailer and loading it. These days it's hard to find honest and trustworthy mechanics. These guys are the honestly some of the best people and are very knowledgeable in their craft. Thank you JDM automotive we don't deserve people like you guys.

Awesome guys, good prices, very helpful and welcoming. Stopped in for parts from passing by and…read morethey had plenty to talk about. You can tell they actually enjoy their jobs and they aren't in just for money.

Purchased a 2020 F150 Platinum 4WD truck from Steve Betts. Excellent experience. I highly…read morerecommend him!

Andy was terrific. Was the best car deal with no buyer's remorse. Kind Helpful and Honest.read more

Shout out to Nessi! Very knowledgeable, polite, and handy. We needed a headlight replaced. She was…read moreable to find what our car needed and installed it at no extra charge. The entire experience took around 20 minutes and cost less than $19.

So I walked in and gave the Jenn Z, young man several seconds to get off his cell phone to…read moreacknowledge me... I informed him that since I purchased a break light bulb pack several months ago, if he could put the little bulb into my other brake light. With a blank look says, sorry we don't do that here. So in order for me to buy the first pack and them to install that little lightbulb with a tool that I don't have, I asked him if he could install the other set of bulb that just burned out. He said no it's against our policy. The elderly man working next to him says "I don't know what's going on. I don't know what you're talking about". Nice guys. Try to be a little bit more friendlier, get off your cell phone, smile, and have a little customer service like you did the first time.

Amazing service! Thank you to the Auto Zone team that helped me with my car. They were kind and…read morecaring and attentive. It's so refreshing to go into a place of business and be treated respectfully and welcomed rather than be treated as an inconvenience.

Great shop, great employees. It's what you expect from an AutoZone. Good people that work there…read moreand very friendly.