I started using Colony Tire in New Bern for service in 2024. I have found them efficient, fair and…read morecustomer focused. On two separate occasions I had our Chrysler Voyager in due to the windshield wiper system not operating. On both occasions they quickly fixed the issue that was a disconnected hose. It was done at no charge. That is great customer service that will guarantee repeat business for both of our vehicles!

Looking for an auto derive and tire repair shop that is reliable, professional and treats you…read morehonestly? Then look no further than Colony Tire! From routine oil changes to State inspections to new tires, Colony has done right by me. As a woman, that's important to me. And their pricing is reasonable. Colony is now my & my husband's go to auto shop in New Bern. Give them a try & I know you'll be another satisfied customer!

Just wanted to give a big thank-you to Sunny, the lead/manager, Noah, Riguel, and Joseph for doing…read moresuch a wonderful job! Even though there was a miscommunication on my part, these guys went above and beyond to make sure I received great service and left satisfied. I really appreciate their professionalism, patience, and willingness to go the extra mile. Valvoline, keep these guys around, they're doing a great job! Highly recommend this team!

I was turned away for a vehicle inspection because they were understaffed, open if you don't have…read morethe time to do a simple vehicle inspection?

i am extremely satisfied with the results from the new bern branch i went in for a oil change and…read moregot so much more they told me about my tires, windshield wipers and how to fix them .I love the service there. I definitely recommend this branch to anybody that love great quality for a price - sam.k

Daughter has gone here twice and every time price goes up or they try to fix things that do not…read moreneed it. Seems they try to look for things to fix, last oil change was in excess of $120.00 for a 4 cylinder. Going to teach her old school way and do it herself for much cheaper.

I love this place I can detail my car and also wash my dog all in one place. Staff know us when we…read moreroll into the wash and of course they my huge dog. I have used the garage for inspection the past 2 years very fast and responsive with your vehicle. They fix everything immediately in the cleaning area when asked if the vacuum if full to an empty contents bottle, or you just need more cloths. Thanks guys

This had to have the friendliest staff ever! The gentleman in charge was so eager to help me with…read moremy inspection and getting my Fleet card set up. The place is huge and they even gave me a free car wash. The car wash itself was the coolest car wash I have ever seen. I felt like I was on a ride at an amusement park. Kids would love this!!!

Very courteous and prompt service. I go there each year for a motorcycle inspection and am never…read morethere for more than 20 minutes.

Nice local shop went there for an oil change. Ask them to also check my front end In-N-Out in less…read morethan 20 minutes very reasonable priced would definitely use this over any national chain no up sells very pleasant to deal with hidden gem.

I can't say enough good things about Blake and the crew at Craven Tire in New Bern, NC. While…read moretraveling to visit my mom, the alternator on my 2015 Winnebago Travato failed and I found myself in a tough spot. Blake went above and beyond to help get me back on the road. I had already picked up a replacement alternator on my way in, since it would've taken a couple of days to source one locally--unfortunately, once Blake's team began the work, they discovered the part was broken. They immediately called me, and because of their quick communication, I was able to drive an hour away, pick up another alternator, and get it back to the shop the same afternoon. Their tech jumped right on it and got everything installed before closing, ensuring I could continue my trip the next day. That level of effort and professionalism is rare these days. The service impressed me so much that on my next visit to see my mom, I brought the Travato back to Craven Tire to have the shocks replaced. The more I interact with Blake and his team, the more I appreciate their honesty, skill, and genuine customer care. Every technician I've met there is friendly, knowledgeable, and committed to doing quality work. If you're anywhere near New Bern and need automotive service--routine or emergency--this is the place you want to go.

This business deserves zero stars. I called ahead to schedule an appointment for four new tires and…read morea $13 inspection. They recommended Blackhawk tires and quoted me $620 for the tires, mounting, and installation. During the call, they also required a $50 deposit, which immediately seemed unusual. When I arrived for my scheduled appointment, I was told it would be quite a while before they could get to my vehicle. I also discovered they were charging $135 per tire for the same tire that other shops were selling for around $80. At that point, I decided not to proceed and asked for my $50 deposit back so I could take my business elsewhere. The owner refused to refund the deposit. Between the excessive pricing, the wait time despite having an appointment, and the refusal to return my deposit, my experience was extremely disappointing. I would not recommend this business.

Stopping by this place in the middle of the week mid afternoon, and receiving professional service;…read morea place worth visiting. I stopped by here on a whim and upon entering, was able to be helped immediately. While they worked, I walked back to check in. While I was pressed for time, I found they had everything capable of fixing my problem, provided I had another hour. Most cases, I would have obliged, but I had to be somewhere. While sometime was spent in the clean waiting area, I witnessed folks entering with vehicle problems and where taken care. Clearly, they a reputable service in town. While I am a little over and hours drive from this establishment, I could find myself coming back here. Their prices are fair, and you can walk and shop or eat while waiting. Give it a try and you be surprised; I know I was!

I sat in there for about two hours until I knew something nobody said anything about a wait …read more another lady comes in they get her car bf mines and I'm like whatttt. I didn't knowing anything till the end that something was wrong on my car that they couldnt even fix right then still had to pay 35 just for looking at it . crazy im never going back

stopped by to verify cost and availability to balance and rotate tires and was met with pleasantry…read moreand answers to questions and was able to get in right away! met with another of Bill"s customers that confirmed my thoughts to this is my New Place of Auto Needs! I shopped around and Baldree's prices are lower than everyone else on MLK and traffic on Trent Rd is much more pleasing! Try this business out and you should find it agreeable!

Great service and reliable service. The prices are average but the people make the difference.read more

Great service and professionalism! Thank you Chris, I…read moreappreciate you looking after my vehicle from my tires, with insurance,to my radiator. I appreciate you! See you again.

Good consultation and ability to find a solution that fits most budgets. Also, do car inspections…read moreand tire repair. Tyler is extremely helpful, professional, and a good communicator.

I can't believe I haven't reviewed this business before. I have been going to Martin auto for over…read morea decade now. It all started when the Ford dealer in town wouldn't service my 1992 F-150 because it was 'too old' according to them. Dave and his team figured out the issue got it running again and without charging an arm and leg. I have been taking my vehicles to him ever since. He has taken excellent care of my latest vehicle 2007 Ford Expedition with 175K+ miles and every time there is an issue he's on it and if it isn't fixed the first time he will take it back in and make it right. I have only trusted one other mechanic this much and he lives in San Diego, so he is my guy on the east coast. My sister was having issues with her car and being overcharged at the dealer and he has taken excellent care of her and her car. Dave and his team are hard working and honest. HIGHLY RECOMMEND.

Called Martin's looking for a family owned, reliable, and fast service on our family car with a…read morewater pump issue. We got exactly what we needed! Had our vehicle done with no trouble in two days at a fantastic price. Will definitely be our regular mechanic from here on.