Despite the most recent review being 1 star, I still wanted to try Marthina's Cafe. Unfortunately, I had a similar experience as the last person who posted, as a majority of the menu items were unavailable. Out of the extensive coffee/boba listings, only 3 drinks were in-stock. It took us around 10 minutes of going through the lunch menu and being told they did not have what we wanted, to the point we debated leaving; I decided to just settle for fries and a salad since they had the chicken adobo that my bf ordered. In the time it took for our meals to arrive, another family left in frustration after multiple attempts to find something available
The employee at the register was rude and completely unsympathetic as she kept coldly repeating "(dish/drink) is unavailable", while offering no alternatives. She watched us struggle to choose the next-best options for 10 minutes, then finally told us what they did have, which implicitly informed us that during the entire interaction, she was well-aware of their inventory but could not be bothered to let us know.
My bf said his chicken adobo and the garlic cheesy fries were good. My chicken caesar salad was okay, but the dressing tasted slightly off. My coffee arrived when we were almost done eating- I think they forgot about it... The mocha frappe was so rich and decadent, which was bittersweet because the new Nutella Espresso and the Pepero coffee that we had originally chosen would have been amazing, but (as you can guess) both were unavailable so I had to resort to my default mocha
It's understandable to run out of ingredients or wait on a supply re-stock, but to the extent of having less than 10% of the dishes/drinks on your menu is just... They're receiving 3 stars because I loved the mocha frappe (it brought them up from 2 stars) But please work on customer service :( read more