Tried Soaperstars for the 1st time for a family member that has no washer/dryer on premises at…read moretheir apt . I was very impressed with their Website , made it very easy to setup account online & schedule a pick up & delivery at your convenience from your iphone & select text messaging to get notification on pickup & delivery times so you know exactly when their arriving or dropping off . They had a extensive menu providing pricing and any add ons or other laundry requests customer may want with their laundry to be followed you could select from . I went with their basic laundry wash & dry offering no add ons . When the laundry arrived back it smelled so fresh & clean with a really nice light clean sent , it was expertly sorted and folded with care all into a Soaperstars bag they provide you with your service that you will use to put your laundry in . We will now continue to use Soaperstars for all our laundry needs .

Very impressive business! Easy sign up process; tons of laundry options (including kid safe…read moredetergent); quick turnaround; and fair prices! And the quality is great. We will use again!

Love this place went night shift the man was so helpful showed me how to use a large washer with my…read moredetergent and baking soda what a sweetheart

My dryer broke, and found this place and came here on a whim. Since then I've been here twice for…read moretheir wash, and fold service. Both the ladies I have had the pleasure of meeting have been extremely nice and very informative! I came back, because the first time went extremely well. The clothes are washed thoroughly, and they pay attention to the details. I know I have to get my dryer fixed soon, but with their service and quality work. It's making it difficult for me to get after that lmaooo 10 out of 10. I recommend to come in any time of urgent need. Or even if you just want a little. Treat yourself day where you don't want to take care of laundry. The prices good for the quality of work they're doing and the amount of time they're saving you. And let's be real- We all hate folding clothes

I am glad I found this laundromat! The place is very clean and spacious. The machines are new and…read morethe staff is very friendly and helpful. I will definitely come back!

Love This Place Always Clean and Staff are always helpful..Machines wash and dry goodread more

I encountered a rare technical issue with the Dexter app today during my visit. As a long-time…read morecustomer who has come here since opening, I know these disruptions are uncommon. However, because our laundry was already loaded and soap was added, the timing was stressful. There was an initial communication barrier with the attendant on-site, but I requested a contact number and reached out directly to management. Both numbers responded promptly, listened to the situation, and resolved it immediately by covering the cost of the loads--which was immensely helpful given my situation. I appreciate their swift response, understanding, and excellent customer service. Moving forward, I'll just double-check app connectivity before loading, but their quick resolution is exactly why I'll continue bringing my business here.

1 star because even though this place is amazing for SELF service. I decided to get my laundry done…read morehere and I was in a rush. When I came back home I checked some of my clothes is missing and a big red blanket. I'm pregnant 35 weeks and I live super close so I thought I rather pay for them to do it instead and they also returned my basket broken. I would rather hire someone else who's more responsible I paid $70 to lose clothing Oh and to add to that my bath mat they couldn't even dry it properly I just opened it to put on the floor there's water drops and it's wet lol You can see from my ring camera I gave them a white basket with stuff and a large green bag that had my red blanket in it. I only have two big blankets. Also I checked my cameras you can see how it doesn't make sense to put a giant big green bag with the blanket on top of a little plastic bin. The lady claims there was a crack in it no there wasn't it's a flexible plastic one. Now that I see the camera how he's putting all that weight there it makes sense and you can see why I handed him two separate but that's what he did when I closed the door. She said the only issue was the wet clothing. Yeah .... Sure she's mad because of my review. Saying she's checking the camera there's way too many issues here for it to be something like this. I lived in DTLA and used to have a constant laundry service with Gator laundry and only once did I have a problem with them bleaching something out of using them 20 plus times. She didn't even offer any sort of compensation just being pissy about the review. The fact I called earlier today at 10:30am wondering if they would deliver my clothes she blamed the drivers had been busy. Really? Because the clothes is wet. Obviously they don't care how they handle anyone's clothing. She offered nothing but just being defensive as if I haven't gone to this laundry countless of times and you can clearly see in the photos how much stuff they took and how much was brought back. I didn't have time to check it all because I was trying to leave my home I was honestly hoping they would look for my blanket and offer a wash card. Because yeah my blanket did cost me some money and the basket while it's not expensive it's obvious he shouldn't have put all that weight on there. There was so many ways they could have handled this situation but it's cool.

Second time coming here and I love how clean this laundry place is. The machines are also…read morereasonably priced, which makes it even better. Definitely recommend!

I had a really great experience at this laundromat. The place was super clean, which honestly makes…read morea huge difference when you're doing laundry. All the machines were in good working condition, and I didn't have any issues finding open washers or dryers. It also felt safe and well-maintained, which I appreciated. There was plenty of space to fold clothes, and everything was organized. The dryers actually worked well too (which is rare lol), so I didn't have to keep adding more time. Overall, it made doing laundry way less stressful than usual. I'll definitely be coming back!

This is the only dry cleaners in the area. The service is good. I've been on the price side perhaps…read morebecause they know they are the only ones, but it is the only one and we need to support our dry cleaner cleaners

Absolutely phenomenal experience if your goal is to have your clothing damaged and then pay for it…read more Brought in a brand new dress (tags still on) to be lightly steamed before a wedding. Instead, it came back snagged. When I pointed this out, the staff confidently attempted to explain that it must have already been like that; which was impressive considering the dress was brand new with the tags still attached. Then came the customer service masterclass: my options were either 1. Take the damaged dress and still pay, or 2. Leave the dress, bring them a receipt for the dress, get a refund for the dress only. And STILL pay for the service. Naturally, I was also asked to make this decision immediately while they held my dress hostage behind the counter. Nothing says "great service" like pressure tactics and a little light gaslighting. What business do they have holding my dress as a bargaining chip after they tore it up.

No chitchat, great price and great job!…read more Be clear on what you want and call in to check if your pieces are done. Cash is preferred. Plentiful parking. I got two shirts shorten and they came back perfect. Bonus, cleaned and ironed, even though I did not request it. The service is direct, efficient and professional. The chitchat is nonexistent.

They're a little pricey with alterations. I was shocked that it cost so much to steam iron a dress!read more

the laundromat is very clean, organized, and excellent customer service. A young woman with glasses…read moreattended us to our every need and was very kind, helpful, and friendly. I will be coming back to this location more often now.

Very clean location! I like having the option of being able to use the card or coins for each load.read more

I used Soapy Clean's fluff-and-fold service for the first time and I am incredibly impressed. I had…read morea very large order--over 100 pounds of laundry--and they did an exceptional job with everything. Everything came back clean, fresh, and beautifully folded and organized. Items that were better suited to hanging were placed on hangers and protected in garment bags, which was such a nice touch. You can tell they took their time and actually cared about how everything was handled. I'm pretty particular about my clothes and was honestly a little nervous using a fluff-and-fold service for the first time, especially with such a large order. I couldn't be happier with the results. The service was friendly, professional, reasonably priced, and the quality exceeded my expectations. It made putting away what would have been an overwhelming amount of laundry SO much easier. I will absolutely be using their fluff-and-fold service regularly from now on. Highly recommend! 5 stars--exceptional service and an exceptional job.

Very clean and very good customer service. Decent pricing too. Very happy doing laundry here.read more