he has been working on my rav4 for the past year he's always honest with what's wrong with it…read more let's me bring my own parts to him. his rates are super affordable. he always makes time for me. I will not go any where else but him, and will have him look at any other car I'm considering buying. Very reliable and easy to deal with.

We give Steve 5 stars across the board! In early Sept 2025,…read moreWe (my boyfriend, his elderly mother and I) were traveling from NY to Maine for vacation on a busy Saturday afternoon. We stopped for Coffee in Ludlow around 1pm, and heard a continuous "thump" noise under the car as we slowed down. We searched body shops in the area using Google and in Google Maps and all we saw was "Closed" next to every single business. Every business except Steve's Auto Repairs (which was a sign if you believe in that sort of thing!). We called Steve, explained what we heard and he said to come right over after providing clear directions. First he asked if we thought the car was drivable, which was very thoughtful on his part. We pulled in and Steve was waiting outside for us waving showing us where to park. His house is on the corner of a Main Street (very easy to get to) and next to a Greenery. He was kind and professional, introduced himself, explained what he was going to do and got us settled. He put the car up in the bay, and quickly found the brakes and rotors were metal on metal. He showed my boyfriend and explained what was happening. He made a call to O' Reilley Auto Parts and gave us a VERY reasonable price. He left to go pick up the parts and came back in less than 30 minutes. He fixed the car within 45 minutes after that. He took the car for a quick test drive up the road to make sure there was nothing else wrong. When he got back he mentioned the other sound underneath which was the sway bar but we knew that car (Kia) is known to have that issue. My boyfriend asked if he could take the "bad brakes" back to his mechanic that looked the car over before our trip. Steve said of course and put them in a box for us. We cannot THANK Steve enough for fixing the car, providing exceptional service, treating us with courtesy, and at a very reasonable cost $$. As you can imagine emotions were high as we first got there (worried about the car, $) but Steve had this calming way about him and made us feel safe, and in great hands. Thank you Steve! Kim & Dominic (Salem NY) Other Comments: Able to use outlet for charging electronic devices. AT&T Network (had service)

It's wonderful to have a local service center that you can trust and can do so many different…read morethings. Tony is helpful in so many ways. He's fair and gives good advice. He always tries to help but be mindful that it's a small shop when trying to making an appointment.

The nicest most helpful guy. Out of his way to make it easy for a quick windshield wiper…read morereplacement.

Matt was amazing. We've been having a rattling under the car for the past month, and the dealer…read moredidn't diagnose it. Finally, this weekend, part of the splash shield broke off. Called Monday morning, Matt picked up (yes, a real person, no recording:). He made sure his lift was cleared when we came in, diagnosed it and repaired it within 10 minutes. The most honest and reasonable service we've experienced, ever. No more dealers for us - only Matt and his team at Heads Up Motorsports.

Great place. Fast service, and very knowledgable mechanics…read more I sometimes get worried about auto repair and how i could be taken advantage of, but thats certainly not the case here. Theres quite a bit of integrity and professionalism here, which usually would come at a much higher price tag. I will continue to bring my vehicle here in the future for sure!

The most detailed, and fully explained service inspection ever. Felt completely informed. Was…read moreequally impressed by how quickly and thoroughly the work was done. Maybe not the least expensive option however I left feeling confident that my car was properly repaired and professionally serviced.

They were wonderful! I was able to drop off on a weekend with the drop key service. When my car was…read morebrought in for the estimate I received an estimate with pictures and explanations along with recommendations that could be preformed later. When I gave the go ahead I was kept updated on the progress. The services were fast and just what I asked for, no hidden fees or extra charges. Very kind over the phone, texts, emails but especially sweet in person! I had my car back in time to take it safely to my family reunion weekend and then camping for Labor Day. I know I will be back, not only with this car but also my F-150 that needs some TLC. My Mom is also planning on taking her car there too. Very happy, thanks for getting "Careful" back to her reliable self!

These guys rock. Balanced my car fast and cheaply. Highly suggest them as they are qualified and…read morehigh functioning individuals. Big fan of their practice.

Getting an inspection appointment has been a serious PITA with busy schedules and two cars... out…read moreof the 15 places we called - only Jeremy said "bring 'em in, we'll get them in". We settled in for the day knowing they were busy and knowing we needed new tires for winter on one of the cars (for which we already had quotes from other tire shops). Inspection came back with our tires just under... Trice then walked us through options comparable to what we had quoted and said they could take care of it, the alignment and the inspection right then. They were professional, kind, accommodating and thorough... we asked for above and beyond, we packed our patience and the crew at VIP Claremont delivered.

Super friendly and honest garage. The place to go if your car is making funny noises ect for a…read morehonest answer.

I've been going to Joe's for years..they do quality work..they work with you to help save you time…read moreand money..great crew friendly listen to your concerns and explain what needs to be done or what was done is simple easy to understand language so you are never confused .they anwser any question.no matter how unimportant it might seem .I ve sent many people there. Go once they will become you go to mechanics

Excellent service done by amazing people! Finding the right people to trust the lives of your…read morefamily in can be hard. I have found that the whole shop of hard working folk care about me and my family's saftey when we get behind the wheel.