We drove from MA after seeing a short bed /short cab truck online that we really liked. Upon…read morearriving we were greeted with a huge smile from Becca Ferland and offered snacks/drinks. Everyone there was super nice helping me get my cell phone charged since i was having issues with it. I think the entire process from arrival to test drive to purchase was all complete in under 30minutes. The truck was exactly what we wanted, dealer would not budge at all on the price (seems to be the norm everywhere now). We paid, we got truck and we left. Becca was an absolute pleasure to deal with, the weather was nasty outside and it didnt seem to get her down. She tossed on her coat, brought the truck up for us under the tent to drive ,she was all smiles at all times and really could not have been any more pleasant.

Got our new Traverse from Key Motors. Great customer service. Wonderful selection. Will definitely…read morebe returning for future service/oil changes. Thanks guys!!

Jim's Cap Town also sells used cars…read more To Jim: Thank you Jim so very very much for the service you provided when selling me a used car. I have always cringed when I've had to deal with car salesmen (due to a bad dealership experience), but your service taught me that trustworthy car salesmen do exist. Again, thanks!

My wife and I have been going here for years. They get us in and out for State inspections while I…read morewait. I bring the cars here for all general repairs. Had another great experience today. Dropped my Toyota-From-Hell at ten in the morning to find and fix an electrical short to the rear lights. They called me at noon, all fixed and ready to go. Very reasonable price. I cannot say enough good things about these folks. Honest, dependable. They could charge twice as much and still be competitive. LOVE THESE GUYS!

I brought my Jeep up to centipede Auto on the 6th of November they did my rotors brake pads and my…read moresway bars when I got the Jeep back the sway bars had been stripped he used an air gun so I called them and told them that it was sounding just like it did before they fixed it the mechanic seem to have an attitude about it I paid all almost $600 and they didn't have to supply any of the parts oh except for the clips for the brakes they said that they weren't with the parts that I brought which was almost $60 just in Clips but anyway I brought it back today which is Wednesday the 29th it took me that long to get it in there was real happy about that but at least they they brought it in and they did fix it I'm hoping that it lasts this time in the guy did it right I don't like leaving bad reviews but they did treat me pretty bad in the beginning so but they got it done within 5 minutes it was done that's how long it took to fix it so I'm hoping that fix the problem and I don't have any issues with it I don't like seeing businesses go downhill we're bad reviews but you got to treat your customers right I've been in business for almost 30 years with my business and I don't do that to my customers if they have a issue I get back with them take care of the problem immediately where the mouth pays a lot

Did not take long to schedule,change oil, check fluids. Tire check. Professional service.read more

Had to get 07 Silverado fixed, Kyle gave me a quote that was a lot better than the dealership…read more Always communicated with me if anything else showed up and had vehicle completed when promised.

My experience at Dan O'Brien Subaru in Claremont, New Hampshire yesterday validates the painful…read morecliche about unethical car salesmen. After working out a deal on the phone--with offers confirmed repeatedly over text--on a trade-in of my existing Crosstrek and a lease of a new Outback Wilderness, I visited Dan O'Brien Subaru psyched to leave with a new car. After waiting for almost 20 minutes for the sales manager's time, my wife and I sat down at a table intending to sign paperwork to complete the transaction we had agreed to before coming in. Instead, after making something resembling a sexist remark involving my wife, the sales manager presented me with a deal for a purchase of the car--not a lease--that would have resulted in a monthly payment almost $200 more than what we agreed to on the phone. Then, when I insisted that I see the lease deal they offered on the phone, the sales manager went back to his office for several minutes. He returned with a lease offer that was $100 more per month and shorter in lease term than what I was quoted on the phone. He claimed it was the best offer he could make. When I asked why there was such a difference between this offer and the one I was promised, he blamed the online estimation system they used to generate offers. He said that, in his time at the dealership, this had been a consistent problem: the online system seemed to always generate inaccurate offers. Bottom line: the sales manager at Dan O'Brien Subaru is knowingly--and apparently repeatedly--using an inaccurate tool to offer quoted prices that he has zero intention of honoring. I'm guessing he's doing this to lure people into the dealership in the hope that they'll agree to the higher price once they're there and see the car, etc. If I were a lawyer, I'd look into fraud charges. But I'm not, so I'll have to settle with having spent an afternoon learning to never set foot at Dan O'Brien Subaru again, and make sure that no one I care about does, either. One star because the play area they had for my kids was nice, and because free bottled water and snacks were a nice gesture.

I had a great experience with the service and sales department!read more

I wish there was something lower than one star. my fiance had no credit and wanted to get his first…read morecar. We were there to look at what our options were and how much we were looking at for a payment we didn't even have a dollar in our pocket YET WE LEFT WITH A CAR. At first he was cool and chill explaining to my man with no credit he wasn't going to be approved for a truck like he wanted. So the salesman showed him something in his budget which was a 2016 Subaru Impreza told my man he has these cars for credit building and the payment would be 330 a month. He was telling us what we wanted to hear. When we called for insurance we were told a number which mad it so we wouldn't be able to cover everything as we had a newborn at the time. When we told the salesman that we couldnt afford the insurance so we weren't gonna move forward with the car. The salesman payed the first month of insurance himself so he could continue pushing us into the car well we left with it and have made the payment work. Here a year later I'm finding out he over sold us by 10 thousand dollars we took it to a brand dealership and they put the car through Kelly blue book and the car is only work 6 thousand at the most and he sold it to us for 16 thousand plus a 3thousand dollar warranty so we can't even trade the car in and we have already spent near to more than 2 thousand dollars on repairs and to find out the whole exhaust is rusted through. This place is a scam and we are stuck with this rust bucket cuz no bank will approve us for a loan for a car when we have to roll over 10 thousand ontop of the new car.

This is the rotted frame of my son's truck 9 months after her purchased it for 10,000 dollars. You…read morebe the judge.

Brought my 2017 Doge Grand Caravan in on two separate occasions back to back,…read more The first time my brakes were beyond messed up, my rotators, brake pads calibers were all messed up and completely done for and they got that fixed up nicely and I haven't had any trouble since. The second time I brought it back in not even 2 days having it back my steering rack and pinion was broken, I took it back to the shop so that they could fix that too, Unfortunately since all this basically happened all at once my finances were completely wrecked! but they were completely understanding about it and worked with me so it could play out best for us both and I can't be more greatful. I have a broken radio and sooner rather then later Im bringing it back to get it replaced!! Please consider these guys if your vehicle is having any trouble, They deserve the support!!

TIME LINE @ ENGLAND BROS…read more 4/13/26 brought to shop Paul said grandpa had one just like it Was thrilled to work on it. 6/22/26 picked it up Paul said he did the brake job (bleeding the brake lines) but wouldn't charge me since it took so long & couldn't complete all that I wanted done. He didn't bleed the brakes even though he SAID he had. I can't stress this enough. I knew it as I was pulling out onto John Stark Hwy. when my foot went to the floor trying to stop for traffic. In between April 13 & June 22? It was raining. It snowed. He was sick. He got behind in his jobs. It rained again. He was behind again. He was starting today. It rained. He was gonna do it tomorrow for sure & thanks for being so understanding. He'd call as soon as it was done. After a week I called him. He said he was on it. He'd call in a few days when it was done. It rained. I left a message that if he can't do it please just call & let me know so I can move on. I called 2 days later & he said I was on his call list & he just can't do the job. April 13-June 22. I was kind. I never yelled. I was understanding. When I went to pick it up he said the brakes were indeed bled but no charge for my trouble & for being so patient. Gave me a safety inspection sticker. A SAFETY INSPECTION STICKER. No longer required in NH but I wanted to be sure I was good to go. Knowing FULL WELL he hadn't done my brakes & just let me drive away. EDIT TO SAY: Just went out to check things out (it was raining yesterday when I picked it up) and found the ORIGINAL LIST I had given Paul. bleed brakes (price given $127), safety check, fix gas gauge, new battery for engine to include new mount, de-winterize it ($127), blow out the vents (n/c), attach front plate (wasn't done when I got there but he had his guy do it) and NONE OF THIS WAS DONE. What WAS done was muddy footprints & dirt everywhere, seats taken apart & not put back together, and a drawer that doesn't close now. It was clean when I brought it in. Everything in place. And now.....? What a MESS!