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    Marshay Invitation Boutique

    3.7 (3 reviews)
    Closed 9:00 am - 5:00 pm

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    Pam's Hallmark Shop

    Pam's Hallmark Shop

    (7 reviews)

    $$

    Just wanted to stop by and say that I have enjoyed my stops in every single time that I have been…read morein and the service has always been very attentive and polite. They have a very broad selection, but they are so popular that many times items will sell out. Sometimes they have good deals, but I will say some items can be quite pricey. I am greatly appreciative for the follow up when I had been put on a waitlist for an item that they had out of stock. Luckily, I was able to get my item and I was greatly pleased with it!

    I'm such a snob when it comes to customer service on the phone. I've worked in retail many years,…read moreso I know that the customer that is standing in front of you take much more priority than the one on the phone wanting to do an item check. I decided Halloween morning that I wanted to throw a witches brew with a couple of my friend girls and early during the month I'd see some Lolita witch wine glasses at the Hallmark in Cumberland Mall, so I decided I needed six of those glasses to make my lil last minute party a success. One snag, Hallmark had marked down their Halloween merchandise down 50% a week before Halloween, so when I went into Cumberland, the glass was gone. I left the store with a list of other stores and my quest to hunt down as many of these glasses as I could. When I called this store, the lady that answered the phone didn't even know she was about to be tested by a customer service professional, but she caught on fast. I explained to her what I wanted and she politely asked me if I would call back as she was doing a gift wrap and the store was busy. Of course, I replied, that NO I wouldn't be calling back, that she needed to just have someone else look or I would hold. She placed me on hold and shortly came back not only with the information regarding the glass, but she was holding said glass in her hand and gave me a detailed description of what the glass looked like and took my name and place it on hold for me to pick up. When I got to the store, which is a 45 minute drive from my house, the glass was on hold as agreed and I asked the lady ringing me up if she was the person I spoke to on the phone and another lady that was behind me, stated that she was the person that I spoke with. I tried to apologize to her for being so short/rude/impatient/snobbish on the phone and she just laughed me off and said, just don't do it again to someone else. She agreed that I had been all those things, but admitted that when you work in retail, you are bound to have to deal with someone who wants everything to stop for them right that moment, regardless of what the store staff may be dealing with at the moment. She was so cordial, didn't even phase her how much of a bytch I had been on the phone earlier. The next thing I know, I'm standing there waiting for the cashier to hand me the glass and she says, oh, I thought you wanted it gift wrapped. I told here I didn't and we both ran to the gift wrap station to stop the lady that was now wrapping the glass. Such class and charm were all the ladies at this location, if it wasn't so far from my house, it could easily be my favorite Hallmark store. BTW, I was only able to find two of the Lolita witch glasses.

    Paint n Brush The Creativity Cafe - Picture of Art Studio

    Paint n Brush The Creativity Cafe

    (10 reviews)

    $$

    Came for a friends birthday gathering. We all had to pay $20 a person, in order to reserve the…read morespot, with the understanding that the $20 would go towards the item we chose to paint. The space is nice and the concept is cute. We had a great time, initially. Everyone paid, their separate tabs, once done with painting. We then went to dinner around the corner. Once talking we realized that they overcharged everyone because they didn't take the $20 deposit off of everyone's final total. We called to let them know and was met with hostility immediately and told that they didn't do refunds. Once we ordered, the group decided to go back over there. Asia very rudely refused to give us the difference, even with the other employee letting her know we were in a party. We will be contacting the bank, CPFB and the BBB on this business as this is not acceptable, nor legal. Please save your time and make your way to another place.

    I haven't been to a pottery/painting studio in a long time. I've seen this cafe and wanted to give…read moreit a try since it's local . I went here with my two kids who were excited to go. There was one woman working and she lacked customer service skills. We waited 10 minutes before being helped and finally when she decided to help us there was no enthusiasm or excitement when she spoke. It made our experience boring and dreary . The ceramic pottery was pricey so we decided to paint a wooden piece. To paint 2 wooden objects came to $40. I had instant regret staying and spending money. I could have went across the street to hobby lobby and got two large wooden pieces for $10. I feel if the woman had better customer service I wouldn't feel such regret. Maybe I'll try their pottery spinning class.

    Marshay Invitation Boutique - stationery - Updated May 2026

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