First I'd like to say during this pandemic Brilliant Vinyl has been great. I ordered from them twice and both times shipping was quick. My only disappointment with this company was I ordered the wrong vinyl, it was a foil but not the traditional HTV foil I am used to. It required that you order additional adhesive to use it (costing more money). I called to exchange the material, not wanting a refund just get something else I would actually use. Because I was 7 days past the 30 day policy they said it was nothing they could do about it even though the product was not open at all. Not sure if I would use them again since i now have 3 rolls of material I'll never use from them. Customer Service could have been better, but as long as you make sure your buying the correct material go for it. read more