Nice to have a Lulu added to the shops at Merchant's Square…read more I usually poke my head inside while shopping and having lunch. The staff are friendly and welcoming and they have a decent selection as well as a few cute things on sale. This is a smaller store, but still fun and you can find most of the typical and most popular styles and new colors here.

Lovely staff :-) I was greeted right when I walked in and check out was really quick and easy.read more

First off, the staff working there are friendly and knowledgeable. The sweet dog, Nike, was an…read moreadded bonus. I found a very elegant blouse that I feel sure I will love for many years! I am a plus size and they had many selections! They wrapped my purchases so adorable with an Eiffel Tower charm. Love French Twist!

One of the nicest consignment stores I have experienced. The shop is inviting and the owner is…read morefriendly and welcoming. Highly recommend a visit you won't forget the experience.

I have been shopping at this store for over a year, and the service I receive is still exemplary…read more Sale staff (Ms. Janice) is very professional, listens to what your needs are and provides service with a smile; not only to me, but to other customers as well.

I've come to the store many times, and they have a lot of cute, high-quality clothing items. I…read moregenerally do more browsing than buying, but I also signed up for their mailing list and ordered something when they were on sale. The sweater arrived really quickly, sizing was off (because of my ordering) but they were really friendly to exchange. It's a small business so it's calling up and arranging, but everyone was very friendly and helpful that I talked to. The time for me to ship it back and get a new size was very reasonable. And I love my sweater, it's so soft, I can't wait to wear it in winter. They have a great selection in person and online, and the clothes are a good value for the price. I don't always buy, but I do always walk in and browse when I'm in the area.

I have always loved Scotland House whenever we visit Williamsburg. This morning, I was going to…read morepurchase the Classic Aran Crew Neck Fisherman Sweater, which was on sale for $127.46. Before putting the item into my cart, I clicked on the hyperlink for "Shipping" for their shipping policy and saw that items over $75 are shipped free (see screenshot). However, after adding the sweater to my cart, I then I realized that I was going to be charged $13.95 for shipping (see second screenshot). I honestly do not understand how a business can advertise free shipping within their shipping policy for orders over $75 and then charge $13.95 for an order that costs $127.46. Clearly this is an issue that needs to be addressed to avoid false advertising.

Merchants Square has been a favorite place of mine to shop, dine and recreate for decades. It has…read moreover 40 stores. Recently I had the opportunity to visit the square that's nestled between The College of William & Mary and Colonial Williamsburg. During Christmas is one of my favorite times to visit this area. It was hoping too! Crowds were beginning to arrive in Williamsburg for The Grand Illumination the next day. There was music, and a Christmas spirit in the cool crisp air. I visited a few shops that I had time for that were both favorites and new to me. The Cheese Shop for a snack. This shop has been a place I have frequented for decades, it's awesome and an independent run store like most others. I went to R. Bryant, a men's store. Lulu lemon, Danforth Pewter and a new shop Walkabout Outfitters which is a small chain. It replaced a very well known and established independent store I shopped since early 2000. If you're looking for a unique place to shop, eat and also take in a show at the Kimball Theater then Merchants is the place.

A beautiful American place to visit. Settled near an American college WM. We enjoyed our visit,…read moreplenty on outdoor seating and nice small shops amd bistro. A must place to visit when in Williamsburg.

Okay so a few things to note. Here is the biggest reason I don't recommend buying at this…read moreparticular location. The manager was mean to her staff members. The two people working the counters could not have been over 17. They needed help and the manager gave such an attitude for no reason and did not seem interested in helping them at all. She seemed very grumpy. Other comments: The prices on most things are very reasonable. Some others not so much. I've never been to an Ollie's that was good and clean. Half the store was nice and organized and the other half basically everything was just thrown on the shelves. That's it.

OMG! Love this store so much and absolutely GIANT! Everything you need is super cheap and awesome…read moreand love it so much and the staff are so nice and kind and friendly and always so helpful and fun and absolutely loving and I appreciate them so much and seriously come here shop and this is place is 100% better then Walmart and Publix and etc and especially if you are new couple or family or roomates and college students and amazing place to go and get anything or everything and fun relaxing place and absolutely fun and love the positive vibes and energy and plus you have lots of coupons to use and you get ur own card and and the store is clean and organized and sanitary and they always clean clean and restock everything and and the staff are always kind friendly sweet and you always feel welcomed and happy and lovely and wonderful excellent place come here and it is worth it. I am in heaven and fun and peaceful and it is very easy to find the items you need plus fun and awesome. Thank you for all ur hard work and devotion to the community and others you deserve award! Happy Memorial day everyone! From Lauren

Terrible customer service. While trying on several dresses, not one salesperson came to check on…read moreme to see how I was doing or needed anything. For a fairly expensive shop, they need salespeople who can take the time to work with customers. Worst sales experience in all of Colonial Williamsburg.

From the owner: The ultimate in women's clothing, shoes and accessories. Stop by to experience boutique shopping as…read moreit is meant to be - fun and personal!

It's so nice to have a Chico's in Merchant Square. While the footprint of this store isn't wide,…read moreit's very long. It just keeps going. They even have a back door to the rear parking lot. The staff are excited to help you find what you are seeking -- even if you're just browsing. The selection is quite good from the variety to sizes, with new items and a large sale section in the back. I love the sale section, and if I can wait for an item to go on sale, I may find it on the sale rack. If it's really popular, I'll buy it on the regular sale. Parking is available behind the store in a short-stay lot, on the street (though very limited), and in the lot of Frances Street, which offers 2 hours of free parking.

Usually browse while here with my mother-in-law for lunch…read more Chico's is the more mature version of White House Black Market so, usually I find a few items inside that I like but, tends to be a bit more demure for my taste. Still, great quality and some very nice fashion pieces inside. Fun to shop in here and see what is in style and browse the patterns and accessories.