We call Chad's for regarding our car that would not start, service was so fast, professional and…read moresuper friendly, we would not hesitate to recommend them to anyone. Thanks so much!

I don't know how they are as a towing company, but as a U-Haul representative, They're horrible. My…read moreson and I dropped off a car trailer before we moved on a Monday morning about 8:00 AM, and returned the 26 foot U-Haul truck about 1 o'clock the same day. My son checked it in and said do you need to see the contract and the guy said no I've got the key. It's all good. He did not check either in for two days; and late charges went on my bank account looking like I returned it late because he did not take the time to check it in when we returned it. Now I'm dealing with U-Haul trying to get my money back. Very unprofessional and a horrible way to do business.

My car was towed from the DeKalb oasis by Tri-State the Sunday after July 4th; so it was a pretty…read morebig travel day. Our tow truck driver, Mike, arrived within 20 minutes of me placing my call. This is almost unheard of in the towing business. He safely transported me, my 2 dogs and my car to the Hyundai dealer in Sycamore. I have no complaints whatsoever. Mike got in and did his job quickly and effectively. He helped me out a great deal in the process; having had no problem with giving me and my dogs a lift to the dealership so that I could wait for my husband there. Car wasn't damaged by the tow. Although it's never fun to call roadside assistance (especially during a busy holiday weekend) my experience was an extremely positive one.

I'm assuming the business owner keeps getting my review taken down so I will continue to post this…read more I was dropping off medicine to a sick friend. I was inside their building for less than 5 minutes. In that time tri-state had begun to hook up my vehicle. (Shame on me for not having a parking sticker for that parking lot, that IS on me). I ran to my car explaining to them what happened and I was met with a "I don't care, lady". As all of my belongings (wallet, ID, phone, etc) were in my car, I ran over to grab them before my vehicle was towed away. The driver rushed towards me. I got nervous and slammed and locked the door with myself inside. He began screaming at me to get out of the car. When I told him "No, you're making me nervous." His response was for me to "suck and choke on his balls". I told him I was calling the police and at that point his response had gotten the attention of residents who were trying to protect me. He unhooked my vehicle and scurried away. I'll attach of photo of my original comment that had gotten removed. Shame on tri-state towing for not firing workers who sexually assault female customers. Shame on yelp for protecting that kind of business.

Super helpful staff and the tow guy, I think his name is Ryan, was so nice! Awesome service and…read morethanx for a pleasurable experience.

If you want to be overcharged, this is the company for you ! I was quoted one price over the phone…read moreand charged a different price after the service was completed. I made multiple attempts to resolve this and was met with unprofessionalism by the staff and owner with zero help. I was told that there was a minimum 2 hours charge after the fact, and never communicated this during my initial inquiry. Be aware of lack of customer service and bait and switch tactics used by this business.

Starter on my truck went out Needed to get my truck home…read more Austin was there in with in an hour! If you ever had to wait for a tow truck You know. This was the shortest wait, pick up,and delivery!

we needed to have our vehicle towed from Carpentersville to Algonquin. their truck showed up…read morevery close to the estimated arrival time . Jimmy was very careful, and efficient to get the car on the truck bed and quickly and safely delivered to the repair shop. He was very pleasant to work with, very polite. nice guy!

Bob did great work on my cars through the years and his son Mark has continued to do superior workread more

Dropped off my truck for them to paint my bumper and replace my tail light no my 2921 Tacoma. They…read moredid a great Job paint matched and as a bonus they even cleaned my truck!

Very thorough and honest staff. Attempt to clarify and explain things well. Trust them like family…read more Glad they are close by for my maintenance needs. Mike Anderer Geneva

They are a honest, reliable and knowledgeable. I wouldn't bring my car any where else.read more

Great place to have your car repaired, very professional and competent work - was very impressed…read morewith their attention to detail and very helpful communication. Highly recommend.

I highly recommend this family-owned business. My car looks brand new!…read more Prompt quote. Great communication. Friendly and respectful. Outstanding work. Good price. Pleasure to do business with. Hopefully I won't need them again, but I will definitely return to Manny with Balleno Autobody Solutions if I do.

Stevie is the best . Answers all calls right away. Very kind…read morewill give you a time when he will be there but always has been early for me. I've use this service a few times for the time my engine blew I needed a tow truck to the dealership he was there. For New Year's I was putting air in my tire at a fuel station and it was so very cold out that while doing it the air valve on the tire broke. He did not leave me hanging he came out as soon as possible before I called him I did contact through my insurance to have them send a tow truck this never happened I waited three hours I noticed on my phone that multiple tow trucks canceled out from coming finally the fourth tow truck came while STEVIE arrived I sent the tow truck away and Stevie was there less than an hour after the phone call that's amazing. And of course another holiday Christmas Eve while I am DoorDash in my vehicle broke down at a restaurant battery was dead from severe cold winds luckily I had a chance to cancel the customers order send a different driver but once I called STEVIE I don't even know how long it was but I almost think I only waited a half hour. I'm so completely satisfied with how great his tow trucks are that it protects your vehicle. His attitude and personality are great you feel like you're talking to a brother. He worries about you he'll tell you to stand inside while he's in the frigid cold temps. I will always continue to use the service I will always tell my friends about him definitely the person you want towing your vehicle back to safety or coming out to get your vehicle started or changing a tire many many other things. His services and detail top notch my vehicle always looking perfect. Now that the winters here and I'm gonna be waiting for a warm day I will be visiting again. Adam W

Was having one of the worst days of my life, car died in the middle of the road, had to get help…read moremoving it. Than I called to get my car towed, I was very shocked at how pleasant and professional they were, you don't see that too much lately. They got there just as stated, reasonable price, very nice and courteous. They made my day that much better, I don't usually think of getting my car towed as a good experience but the made it. If you need a tow look no further give them a call right away, I know I will from now on. They took care of my car like it was worth millions instead of hundreds, this is what you want to see in a towing company