This place has such a wide variety of items: casual, athletic, cocktail, shoes, handbags... The…read morestaff has always been friendly and helpful in my visits (I've been in several times since stumbling across them in the past 2 years). They regularly have sales and also do some customer loyalty discounts, so it's easy to get great deals. The thing that brings me back most consistently is that the staff is honest in answering my questions about which colors or clothing styles are flattering for my body type & skin tone. They are super kind about it and also really helpful when I'm looking for a specific item type. No one has ever tried to upsell me or talk me into something more expensive. Always a fun time!

Over the past couple of years as a shopper, I have witnessed the business experience the hardships…read moreof COVID, management changes, style intake changes, pricing improvements, and so many organization shifts....and its made shopping here SO much more fun!! From price ranges as low as $3 ... to higher end designer at amazing prices... its a place you do NOT want to miss out on!! With the regular sales, this place is somewhere ANYONE can shop. They also carry formal wear all year round!!... SIze inclusivity is so important in this area and this location carries up to 4X/5X, and as small as 00 & XSP !!! The staff is so kind, knowlegable, and memorable. They have spent a ton of time implementing their positive energy in so many ways for the shop and I truthfully believe this is the prime consignment store in the area for ANYONE to shop at!!! Stop in any day to see for yourself :)...-a regular shopper and consignor!

The ladies at this store really take pride and enjoy what they do. I get personal service every…read morevisit. You don't find this anywhere. Good job J.Jill

This store was hard to find GPS and online listings are for an old location. Go to 292 S Frontage…read moreRd, New London, CT 06320. It's between Sprint and Staples. It's a big store, nice space between the aisles too. Inside decor feels dated but prices are on par with the other discounts.

Lines at register are always soooo long. One person's working register while 7 people inlineread more

Nice store but too bad they are going out of business. All sales are final, currently up to 40%…read moreoff. So some good deals to make. Lot of items still out there to get. Also all their fixtures are for sale. Thought about getting the foot benches with the angled mirrors on them. $25 for one, you don't see these fit sale at regular stores.

I really like Bob's Stores. This one has the same owner as the Eastern Mountain Sports next door to…read moreit. There is a lot of parking. Bob's has some really great clothes and sports stuff. They also have shoes. Service is good. You can find a door between the two stores. They have a cool membership that's free. You get rewards. Rig he now, it's $10 back for every $50 you spend.

My favorite children's consignment store! Ana and Joe, the new owners, are so friendly and kind…read more They are meticulous about the items they take in, instead of refusing an item, they are happy to give tips on how to make it look new again so it will sell. They are upfront with the amount they will price your items at, and don't push you to sell items through them if you aren't happy with the price you will receive for it. Consigners receive 1/2 of the selling price of their items in store credit, or slightly less if you wish to get a check instead. There are always treasures to be found, and I know that the items will be good quality. The shop has moved next door to the original Baby go Round of years past. The building is newly renovated and so clean, pretty and welcoming. If you haven't been to Baby Go Round recently, you need to stop in!

I've been there many times with my daughter and grandson. met both owners and they have been…read moreextremely nice! I haven't consigned anything there yet but the clothes and toys that I have bought are top notched and clean. Great prices!

Cute stuff. Very friendly shopkeeper! Lovely town! More shops like this one would be nice.read more

From the owner: Coastal Crab is a lifestyle brand inspired by summer days at the beach and nights by the fire pit…read more We capture that casual, comfortable feeling of being on the coast all year long!

Do not shop here. Bought a suit and had it tailored. The suit came by horribly wrinkled. We asked…read morethem to press the suit and they used too hot an iron and ruined the fabric. They refused to refund the suit that they ruined. Horrible service!!

Well there were a lot more stores still open than I thought there would be. Heard that the end of…read morethe month was the last for any store to be open. Maintenance is lacking as the main automatic doors are closed and the escalators weren't working. But the area was still clean and neat. Saw small security guard so it was good to see there was still safety personnel there.

We come here to walk and stretch our legs before we head to the New London Ferry…read more 75 percent of the stores are gone. 2 Food places are open in the food court.

Been to this stellar shopping mall numerous times and love it! Doesn't matter so much if I see the…read moresame stuff all the time, it's still a nice place to be. It's seems to never be overcrowded and employees throughout the shops in Crystal Mall are very friendly and helpful. It also has a few great sports shops here if that's your thing. Then only thing I wish is that it had a wider number of food outlets in the food court. It's not too bad with the ones they have. It surely won't keep anyone away! This is a two-leveal mall with easy access to any outlet you wish to visit. It has Penny's, Sears, and Macy's for the larger department stores and you can often find some pretty good deals at all three. Take a visit some time! It's a fun place to visit. Recommend: HIGH

Crystal Mall is an enclosed, two-level regional mall in Waterford, Connecticut. It is situated in a…read morecentral retail area off the Hartford Turnpike (Route 85), across from a smaller, open-air shopping center, Waterford Commons. The mall covers an area of 782,786 sq ft, making it Connecticut's ninth largest mall by area. Its primary trade area includes a trade population of 296,161 people, mostly serving the nearby towns of Waterford, Stonington, Norwich, Groton and New London. Many of the former stores like Macy's and Sears have closed in the past few years, on September 5, 2022, it was announced that Bed Bath & Beyond would be closing as part of a plan to close 150 stores nationwide which will leave Christmas Tree Shops and JCPenney as the only anchors left.

A treasure hunt with charm and value…read more Penny Wise Consignment is one of those places where you walk in "just to browse" and somehow leave with a bag full of finds you didn't know you needed. The shop is well‑organized without losing that fun, treasure‑hunt energy that makes consignment shopping so addictive. Clothing, accessories, home goods--everything feels curated enough to be worth your time, but still priced like a true local gem. What really sets Penny Wise apart is the staff. They're friendly, patient, and genuinely invested in helping you find something that fits your style or your home. There's a sense of loyalty and community here--you can tell regulars come back not just for the deals, but for the people. Inventory rotates often, which keeps things fresh, though it also means you've got to be quick if you spot something great. A little more space or updated displays would push this place into five‑star territory, but honestly, the charm is part of the appeal. If you love good value, unique pieces, and a shop that feels like it's run with heart, Penny Wise is absolutely worth the stop. Enjoy

The best thrift store in this town, with lots of clothes, handbags, THE SHOES OMG (got a pair)…read more Lots of named brands items like Michael Kors, Kate Spade, and entire table of Tory Burch, I spent $100 & came home with lots of summer attire. Loved this place