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    Marshalls

    4.2 (5 reviews)

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    Kohl's

    Kohl's

    2.7
    (29 reviews)
    3.3 mi
    $$

    We have always gone to the Kohl's in Nashua and had a good experience. But, you really get to know…read morehow good they are when they help you even when they don't need to - and go above and beyond. We had a difficult situation with an Amazon return which we did at Kohls. I spoke with Amazon support who redirected me to Kohl's support and there was a night and day difference between the quality of support from Amazon vs. Kohls. The chat support was great and redirected me to the store. I was skeptical, but took the chance. Deb, the store manager was very understanding and went above and beyond helping me resolve my issue. Even the people at the counters were nice and friendly. So, they were approachable unlike other stores. Dough who mans the Amazon returns at the back is a nice guy. And he worked with Deb to get my issue resolved. IMHO they did not really need to take the trouble to help someone who did not even purchase at the store for this instance (although we are regulars), but they did. This is the sort of thing which should be appreciated in a world where everything is done by bots and online chats where they don't really care about the customer and like to keep tossing you between departments and/ or companies. Good job Kohl's! You have a great team at Kohls Nashua currently and I hope you appreciate the great customer service they always provide with a smile!

    The store's overstocked, under staffed, and typically a mess…read more Return lines overflow, doing double duty for Amazon's convenience. They've upped the customer inconvenience by changing the checkout process to a cattle shoot through an impulse purchase chasm. My shopping here's come to a near complete stop, as overall configuration grows toward high nuisance.

    Photos
    Denim
    Denim
    Kohl's
    Pile of clothes in the dressing room at least 6 ft high.

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    Pile of clothes in the dressing room at least 6 ft high.
    Target

    Target

    2.3
    (53 reviews)
    8.5 mi
    $$

    0/5 Stars - A Complete Failure of Service ​Date of Visit:…read moreFebruary 13, 2026 ​I am beyond exhausted with the state of this Target. Tonight was an absolute disaster. I came in for a simple trip--just a few items--and was met with a store that seemed to have completely given up on its customers. ​Every single register and self-checkout on the first floor was shut down. No staff, no machines, nothing. I was forced to trek to the second level just to find a way to pay for my items. When I finally got there, the only thing available was self-checkout, and because the rest of the store was essentially closed, the line stretched on forever. ​It is pathetic that a major retailer expects its customers to hunt through multiple floors just to find a functioning terminal. I don't work here. I am not on the payroll. Yet, Target expects me to do the labor of checking myself out after waiting in a line that management clearly doesn't care about fixing. ​The lack of staffing and the complete disregard for a customer's time is a glaring weakness in how this location is run. You are failing at the most basic requirement of a retail business: letting people buy things. This needs to be addressed ASAP because the current "service" is non-existent.

    This store is messy. They sell expired food, are understocked, and close store early.read more

    Photos
    The modern part. But, alas, is closed.
    The modern part. But, alas, is closed.
    Next door to where one could drink coffee if one wished.
    Next door to where one could drink coffee if one wished.
    Target

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    Alec’s Shoes

    Alec’s Shoes

    4.0
    (134 reviews)
    2.1 mi
    $$

    I love Alec's shoe store. I started going about 11 years ago. To the store on Main Street. I still…read morego to the new store. I originally brought my grandsons for their shoes. But after that I started getting my sneakers there. And now the majority of our family and a few friends go there too. It's great! Tim's of choices. Excellent customer service. They will size your feet. Which is great especially if you have children. 5 stars isn't enough!! Alec's all the way.

    As a longtime customer of Alec's Shoes in Nashua, the experience I had today was incredibly…read moredisappointing. Over the years, I've spent thousands of dollars there and referred numerous family members and friends because I believed they stood behind the products they sold. Unfortunately, that trust is gone. I purchased a pair of Clarks on May 9th specifically for an upcoming vacation. After wearing them ONCE to dinner, I realized they were too snug and needed a wider size. I returned to the store June 9th with the original box and receipt, fully intending to exchange them for the exact same shoe in a wider width. The only issue? The soles showed the slightest amount of wear from being worn once. Despite the fact that I was requesting an exchange--not a refund--and despite what I believed was compliance with their stated return policy, I was told the shoes were no longer in "new condition" and could not be exchanged. How exactly are customers supposed to determine whether a shoe is truly comfortable and fits properly without wearing it beyond a few steps in a store? Shoes often feel different after an actual outing. Refusing to exchange a pair that was worn once for a few hours is an unreasonable policy, especially for a retailer that charges premium prices. I have never minded paying more for quality footwear and good customer service, but this experience demonstrated a complete lack of flexibility and customer appreciation. They clearly don't value their customers and don't care about anything other than making that initial sale. There are plenty of other shoe retailers offering the same quality products with much more customer-friendly return and exchange policies. After years of loyalty and thousands of dollars spent, I can no longer recommend Alec's Shoes and would caution others to carefully consider their return policy before making a purchase. If you wear the shoes even once to determine whether they actually fit comfortably, don't expect any accommodation if they don't work out. **I was so surprised by the way they handled the situation that I took photos of the exchange to share with this review**

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    Shoe Exchange
    Shoe Exchange
    Shoe Exchange
    Shoe Exchange
    Alec’s Shoes

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    Marshalls - deptstores - Updated June 2026

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