Very clean. I love to stop at the section by the door that has a lot of neat little things. I got a…read morecute holiday topper for my cup This is one of the only places that has my dairy free Starbucks creamer and now dairy free macadamia cold foam. I'm beyond excited. They even have a Starbucks to pamper yourself with.

We visit this target today and were extremely disappointed in our service we were given. Checking…read moreout we put our stuff on the register and the woman just walked away from us without saying a word after already waiting 10 mins for someone. Then after checking out we tried talking to the manager in the gray sweater and glasses and got an extremely rude response when we brought up our issue. Terrible service!

As far as architecture and aesthetics go, The Arcade is an easy five stars. The interior is…read morestunning, truly worth a walkthrough to appreciate the arched ceiling, the beautiful atrium that greets you as soon as you walk in. But form didn't bring function along; as a venue, this place is deserted. A few restaurants and shops dot the halls, but it feels like a ghost town. It's a shame this place doesn't have more traffic, it should play a more central role in city life here.

Holy smokes talk about architectural beauty!!! The hotel was super accommodating and warm. The room…read morewas very clean and the staff were extremely helpful. The valet is worth every penny as is the room service! Strolling through the lobby was a highlight! Thank you!!!

They had five electric grocery shopping carts for the handicap…read more The bread section was off in a little squared off area on its own. The meat section was set up different. The vegetable section was like it was a bargain Bin store I did not get to check out the rest of the store because by the time I made it to the front and back of the grocery side, I kept almost falling on my face because you only have five handicap carts. I live in a very small town in southern Indiana and our Walmart is so much bigger more organized cleaner. I just couldn't believe this was an actual Walmart.

Staff very helpful, efficient, knows the store very well…read more Vegetable and fruits fresh and clean.

I was once very impressed with this Macy's. I was a frequent visitor years ago. Back then the store…read morewas grand, well organized, and had exceptional service. The entire shopping center and this store recently sharply declined. I was very disappointed in my last experience. SHOPPING CENTER: The shopping center contains Macy's and Target. The plaza was formerly more lively. The store has multiple entrances, and two parking lots. Surface lot parking is limited. Parking garage space is plenty. However, this parking lot is very dark day and night. It doesn't quite feel welcoming or safe. STORE/INVENTORY: The store is your typical Macy's experience with a little less dazzle. There are no seasonal decorations. The inventory is mostly in disarray. It is also very dated. I was surprised to see the styles of dresses especially. The good news is that there is a big clothing sales section. Overall, it's hard to understand the pricing of items due to signage and labeling. The inventory online doesn't reflect the in-store situation. I was looking for various pairs of shoes that were available online but not in store. Not just a single pair, multiple. SERVICE: Honestly the service is terrible in multiple ways. Beauty department has very persistent sales tactics. Even if you politely decline the perfume offers, the sales people persist. Personally, most perfume gives me headaches so I didn't appreciate the persistence and lack of understanding when this was shared. Some areas of the store completely lack service. For instance, the shoe department is completely unstaffed. You are on your own. It just seems like one area where the assistance could be valuable. Checkout is the most unfortunate customer service encounter. I approached checkout with two pairs of shoes worth over $200. I was trying to find a second shoe for the display shoe in my size. Since there was no one in the shoe area, any other departments, it was the only place to ask. There was a lot of confusion before it was sorted out that the shoe area is not staffed. I was then handed the shoe and told to go resolve it on my own and find the other shoe. There were no attempts to even pretend to look. The statement was - "we don't carry these shoes in store, we don't know about them." The sales associate kept handing me the shoe and sending me away. It was very confusing, I genuinely didn't know what I was supposed to do. Return the shoes or look again? Long story short, I went to Dillard's and had an exceptional experience. I didn't buy anything at Macy's based on this experience. I wouldn't recommend this store for positive customer experience. It was once quite pleasant but not any longer. The service is severely lacking unfortunately and needs significant improvement. There is just no customer-centric experience.

Smells like decay and mold from all of the water damage. They are announcing an hour before they…read moreclose that they are closing soon. They announce every 10 minutes. They can't wait to get you to leave.

Great selection of clothes and the staff is nice and friendly. Like all Nordstrom stores though,…read morelines can get pretty long though is my only complaint.

This store felt like pure chaos to me the moment we walked through the door. While my local Rack…read morehas catch all racks with a plethora of items, this location was mostly that. I don't know if I'm alone on this, but it was overwhelming. I prefer to see racks of like items, maybe different colors, but there was very little of that here. The majority was racks and racks of clothes, different styles and sizes all together. While I know a lot of people like to find a deal at and enjoy the hunt, that's not me when it comes to digging and digging through racks of differing styles. I didn't really pay much attention to the prices, as I didn't see anything that interested me, but I imagine they're decent like their sister stores across the country.

Gave them a shot multiple times but they engage in deceptive pricing tactics and you have to watch…read morewhat they ring up as it is often different than listed and some items may be used, broken, or other unknown origins.

Absolutely atrocious service. Lady at the counter was so extremely rude. I asked fer her name she…read morerefused.. asked for a number she refused. Will never return here.

A gem in the middle of the city. I just wish more shops were open. And also more shops I could even…read moreshop at. They are on two different levels for shops. They have high end. Or low end. Nothing really in between. Go figure. The center atrium holds all sorts of events throughout the year. So check the event page to see what's coming up soon. Plenty of paid parking and a food court.

I prepaid for a premium parking spot, and when we got to the garage, all their premium spots were…read morefull. We had to park in regular parking, which was considerably less expensive. They told me I would have to apply online for a refund of the difference, which I did, and was told no refund would be given. Great location and convenient, however, very poor customer service.

I have to say that my entire experience at Dillard's was exceptional. I'm saying this as someone…read morewho's not even Dillard's or department store fan. I'm usually a customer of Dillard's for something small or in passing. It's never my destination. During my latest visit it was actually my destination for shoes. I needed sparkly sneakers for a Sneakerball, and Dillard's had the perfect pair! AMBIANCE: This store is tucked away in Beachwood Mall. The lighting in the store and the fashions make it feel like Saks or Nordstrom, not Dillard's. Meaning it's a lot more ritzy. It has pockets of high end brands, and the entire store presents very well. INVENTORY: Dillard's recently really started keeping up with the times. Compared to its competition, it's really fashion-forward. Around the holidays, I noticed that there are a lot of very trendy dresses in relevant colors and gorgeous fabrics. They are also very well styled with faux furs hugging the shoulders or sparkly boleros. There are also exciting party shoes - sparkly, with bows, and all the shimmer! You can really envision and build the entire outfit. I was really impressed with this recent shift of modernization. I even asked myself - Am I really at Dillard's? SERVICE: The service was truly five star. I was in a hurry (story of my life) and needed to quickly located the shoe department. I asked an employee at another department who provided me with very detailed directions. She was super friendly. Staff was pleasant as I made my way through the department store, smiling and nodding. My interactions at the shoe department were similarly warm. The sales associate told me she'll be right with me, immediately found the shoes I wanted, and was extremely friendly. I observed her interactions with other customers and she was providing very personalized service. It was probably among the best customer service interactions at department stores. Seriously great service. She was also as excited as I was about my sparkly sneakers with holiday lights purchased from Betsey Johnson collection. I will say that these sneakers were pricier here than at other retailers. I paid over $100. So many people complimented me on these shoes that it feels like I got my money's worth. I would recommend a visit to this store. The setup makes it feel luxe, the service is extremely cordial, and you experience can be flawless from start to finish. Honestly, couldn't find any fault in my whole time here. I plan to return shortly to look for New Year Eve dress. I'll have to first figure out what to do for NYE. Do I need Dillard's faux furs and bow bedazzled shoes? Or something more subtle?

I'm giving Dillard's four stars because you can bring your dog in here. The dog I saw wasn't a…read moreservice animal at all and this lady was walking around no problem so from now on Dillard's gets four and above stars. Also, there's a lady name Misty who works in the lingerie department. She was incredibly helpful and very friendly.

Great store cleanest and most well organized around! friendly employees! get your rewards card…read moreand you will save even more money on the merchandise that comes from target, walmart, big lots etc!! who doesn't like to save money

this was the cleanest and most well organized Ollie's I've ever been in. I've shopped in Ollies for…read morequite some time, and although the bargains are great, the organization and the clutter in other stores that I've shopped in have been almost overwhelming. This store was a diamond! An added the charming and polite people that work there. I found everything that I was looking for and more.

I absolutely love coming here!!!! You can find whatever it is you are looking for. If your hungry…read morethey have great restaurants, makeup no problem you have Ulta, Sephora, and Sally's fashion there is plenty!!! You want a pick me up you have Starbucks and two smoothie places, or if you just want to sit and read there's a book store, how about your pet yes there is a store for you loved animal. All in all this plaza!!!!!

28 December 2018…read more I've come here plenty of times to shop in the Fall of 2017 but not recently because I don't need to buy anything. I've been to the Marshalls store, Dressbarn for work clothes and I have also gone to LensCrafters for an eye Doctor appointment. There are other stores here too including Target, Kohls, Famous Footwear, etc. Also, Cox and Sprint are located here for all your mobile/phone and internet/cable needs. There is an AMC movie theatre here too although it is not actually part of Westgate since it is in a separate strip mall directly west of Westgate. I do wish there were more stores here but who am I kidding? I don't shop that much these days so this mall provides the basics....lol. If you are looking for more stores and/or top designers then head over to the Crocker Park mall or Beachwood mall. The parking lot here is huge to accommodate all the cars coming in and out of the mall so you won't have a problem finding parking. Overall, this is a decent mall. *** - 201 total Yelp reviews. - I have written 155 Yelp reviews in 2018.