Very quick response. The issue was resolved .We used in the past and great experience.read more

U.S. Appliance Services is the only appliance repair company I use in this area, and after two…read moreservice calls I don't plan to change that. The call that sold me came over Labor Day, when the freezer side of my refrigerator needed repair. I didn't have their contact information handy, so I started working through every local shop I could find online. Plenty of them advertise 24/7 service, nights, weekends, and holidays. Every one with a website had a closed-for-the-holiday notice or an out-of-office message up, and not one of them got back to me. U.S. Appliance Services did, and quickly. Over the holiday, it felt like they were the only repair company still in business. The only reason this isn't five stars is timing. They already had other jobs booked, so the repair itself happened a couple of days after the holiday. That was reasonable under the circumstances, but a same-day visit would have made this an easy five. When they came out, the visit was quick, efficient, and clean. There was no sales pitch, no push toward an upgraded repair, and no attempt to sell me anything I didn't need. Pricing is clear and transparent, and it's reasonable for this market. My first call with them, about a year ago, was for a dishwasher. It turned out they couldn't fix it, so they charged me what amounted to a service-call fee instead of billing me for a repair they didn't make. I ended up replacing the dishwasher, but that kind of honesty counts for a lot with me. One practical tip: text them. They'll answer messages through Yelp, but texts usually get a fairly quick reply. This area has no shortage of businesses that say they repair appliances. Far fewer seem to have the capacity to show up when you need them. U.S. Appliance Services does, and as long as I live here, they're my first call.

Fraz was able to come out the same day and repair my refrigerator, which was not maintaining its…read moretemperature. He was quick to diagnose the problem and fixed the issue right away. Very professional. Highly recommended. Kevin L. In Hbg

Zero stars. I called to try to set up an appointment for someone to come look at our fridge. I got…read morean AI bot pretending to be a woman on the phone. "She" scheduled an appointment for the next day between 12:30 and 2:30pm. The bot never gave any idication that the call was finished, it just went unresponsive and left me hanging until I finally hung up. The next day we waited through the two hour window. No one ever called, no one ever showed up. Sarcon is completely useless as far as I'm concerned.

fixed my dishwasher, had aftermarket parts for a twenty year old appliance. Has worked like new…read moreever since.

When everyone else was waiting 2 months for appliances, they had what we wanted (side by side…read morerefrigerator) and delivered and installed it within days, at savings of almost 50%. Works great, looks great. So when we need a washer dryer (gas) we got both the next month. When they delivered it we didn't even have to use the conectors we bought, they provided and installed at no extra charge. We got the money back for the parts we didn't need (+$60) We'll see how they are if we need any repairs...

You can call me old school or even old fashioned but when I need a vacuum I don't rush out to…read moreWalmart to get one. Same for when said vacuum breaks. I don't hurry out to replace it and instead prefer to repair whenever it makes sense. For these reasons for my entire adult life I've patronized a vacuum cleaner shop although not this one. Recently when the wait for a part on order seemed excessive at "my" supplier I sought out this business who was happy to help me in a pinch. Ultimately "my" guy came through at the same time but I didn't want to leave either company stuck with a part I ordered so I picked them both up. When picking up at Ristenbatt I was very impressed by their showroom. It was clean and bright featuring all brands, makes, and models. The owner personally waited on me from start to finish. From my initial inquiry about the part to pick up he was polite and knowledgeable. It felt good to support a small, family owned, local business. I know they probably have struggles competing against bigger retailers and the mindset of a throw away society, and are most likely not going to continue into the next generation. But for me and my family I'll always seek out and patronize the little guy. With that being said they're conveniently located on busy route 72, their location near the auto auction attracts a lot of transporter traffic. Turning north (left) can be problematic, but don't let that deter you. Almost directly across the street is a Sheetz so if you have to head north, turn right for south, immediately get in the turning lane, turn into Sheetz and come out north. Worth the effort.

Our old Dyson died. We took it there to confirm it couldn't be fixed. He has repaired other…read morevacuum cleaners for us and friends in the past. Mr. Ristenbatt is very helpful, knowledgeable and patient (we're seniors) explaining the pros and cons of the various models he sells. And you can try each one he sells on three different types of carpet he has there. He sells several types and brands of vacuums. And everything you need in the way of bags, belts, etc. We ended up buying a Titan 3600 and LOVE it. Lighter and easier to handle than the heavy animal ball Dyson we had. Would highly recommend!!! So nice to support a local business.

Microwave went out so I ran over to Smith's and the salesman was great. No pressure and took his…read moretime helping me pick out a new GE model. The installers were good and were in and out . Wife is happy.....Thank you Smith's for your help !

Our 27 year old Kenmore over the range microwave in Bisque,died about a week ago, and my repair guy…read moresaid "you'll never find Bisque, but try Smith's - they may have something, maybe a scratch and dent, and we cant fix it, the parts are no longer available". One of the big box stores' websites claimed they had bisque (but not locally) and could deliver in a few months. So we debated a bit about black, white, or stainless. When we needed repairs on two of our other (similarly old) appliances the repairman said the parts were no longer available. I had seen Smith's near the fairgrounds and knew roughly where it was, so I called, got good directions via phone, and was greeted promptly by the owner. When I said I needed an over the stove microwave - in bisque - instead of "sorry" he said he tries to keep bisque in stock and had one in the back room right now, new in box! Would next week be ok? Yes please! His deliver - install - haul away price was far better than the chain store prices AND he had it in stock! The installers arrived on time, removed the old one, checked the new one, and determined that the opening in the cabinetry was too deep ; the new one would go in but the doors wouldn't open. Oops! They called someone to handle the necessary carpentry, which was done efficiently for a perfect fit. No muss, no fuss. The new microwave fits AND works perfectly, and matches our other bisque appliances. Nobody is predicting another 27 years, but that's ok - I'm sure our other appliances will fail sooner or later and we know where to go!

I have called on BCS appliances for repairs, many times and they never disappoint…read more They are super to work with. I recommend them without hesitation if you need appliance repairs!

They fixed my Samsung washer on the first visit, thanks to the diagnosis I was able to give them on…read moremy initial call, they pre-ordered the part. Very reasonable charge vs buying new. Thanks!

I highly recommend. I contacted him for a dryer vent cleaning. He responded right away. He did a…read morefantastic job. He helped me out as well when he saw I had a broke dryer hose. He will definitely be my go to!