I originally went to the store to purchase a record cleaner and to view their vinyl selection…read more Found what I wanted as far as the record cleaner went, vinyl selection was not my tastes. I spoke to Jeff about getting back in to my old vinyl albums and needing something to clean them (some are more than 45 years old) and we started talking music. Through his help I have purchased a new Onkyo 7.2 receiver and a Rega Planar 2 turntable. Whether you are a novice, slightly experienced or an audiophile they can help you immensely. Prices will meet or beat the big box and you will get personalized service from someone who knows how to get the best sound in your environment. If you want or need help on your sound system I would say go here first.

If you're thinking of upgrading or getting your first system this is the place to go. For one,…read morethey price match the big box stores. That's a huge plus. This is where the comparison ends. I've done the box box experience at least twice. Each time the installed, they did a quick run through of the system and then they're gone. Return trips for questions or minor corrections were $99 minimum. My installer, Jess, after installing the system actually taught me how to use the system and then set up scenarios to test me on what I had retained. When he left, I knew how to use the system. I didn't have that with the big box stores. It may have cost a little more but wouldn't you want to know how to use what you purchased? My salesman , Jeff, did not try to push anything on me but showed me multiple options and costs.. This is the place to go!!!!

Ordered an item online for in store pick and when arriving they did not have my item. They couldn't…read moregive a good explanation on where it would be or how they lost it.

Be careful at this Moline store. I was given a merchandise return card and when I went to go use it…read morenext time I shopped there I was shorted $25. They told me to call the 1-800 number, then when I called they referred me back to the store. The "manager" at customer service told me there was nothing he could do. I also paid with cash and the checkout system shorted me $20, I put 6 twenties in but it only registered $100. The checkout person put a twenty in and it didn't register her money either! She opened the door and her $20 was stuck. So be careful if they give you a card or if you pay cash, almost like a scam to take your money if you don't pay very close attention. If something goes wrong they don't care and will not be accountable and will treat you terribly! I usually love shopping at Target and spend LOTS of money on my Target runs but they took my $25.00 and lost all future business! I guess I will save $$ in the long run!! Terrible customer service!!

It has been an ongoing nightmare. For over a month I have had nothing but utter frustration,…read moredeception, and disappointment. Adding insult to injury, I cannot call the store and talk to anyone, but must drive to the store and, then I need an appointment, which I cannot make over the phone, but must make at the store and then return. Walk-ins, although tolerated, are not welcome.

Everything is great in store but how does one go about talking to the store instead of a call…read morecenter in India? They could not help at all. Very frustrating trying to get a simple local person to talk to. Actually I'm a tad enraged. I honestly won't buy again from BB. Boo!

Totally impressed with the selection of Brands, models and exhibits in the show room..amazing!…read more We were approached immediately by a sales person and offered help (if we needed it-no pressure). We knew what we wanted but had questions regarding "fit" into existing space, installation details etc....all answered within minutes with reference to product specifications. A bonus was a cup of coffee from the most amazing, built-in-the-wall coffee maker ever. Don't forget to ask for a cup!

I went to 5 places to research getting a dishwasher and stove. took my notebook and took notes…read more Tim was the most knowledgeable, explained things in great detail and took as much time as I needed. I am confident I made the right decision going to Grand. Very responsive as well. Highly recommend.

Employee who helped us out was John. He was very patient, helped educate strengths and weaknesses…read moreof cameras and lenses, and assisted choosing certain items to buy in the future. Props to him, he was very helpful!

Rare business to find. There is still a need for camera supplies and equipment…read more Photo processing for film and digital. Great way to digitize those photos sitting in a box, and create a memory book.

I have had their rep out to the house to do an initial set-up after I moved to the area. They were…read morefast and very efficient. I have sought and used their service for other issues since then. I have been very happy with the cost of service and extremely happy with the service I have received. They are my "Go To" now.

We brought our iMac in to have the OS updated and hard drive replaced. They updated the OS however…read morepics, music and safari information did not transfer even though we paid for this service. As a professional photographer this was devastating! In addition we were not offered the option of a solid state drive, something we would have paid a premium for. I took the iMac to Computer Revolutions and they restored my data from the old hard drive causing additional expense and time however I'm back in business. Since writing this review the owner of Computer Repair has reached out to make things right including additional training for techs. Thank you Heather!

Best customer service and follow through any one could expect. Aaron is a true professional and…read morewill support his services completely. If you are in the market for car/truck mods (I had a stereo put in) then I would highly recommend Layd Out Customs!

From the owner: Layd Out Customs specializes in car audio systems, remote starts, and all types of mobile…read moreelectronics accessories. We offer sales and installation of stereos, remote starts, back up cameras, cruise controls, heated seats, Bluetooth, lighting, and much more.