I requested to have a move in cleaning done and paid to have interior of appliances etc cleaned and…read morewas very disappointed to find the kitchen cabinets, bathroom bathroom cabinets and fridge not cleaned very well at all. Bathroom cabinets still had hair from previous owner inside, fridge has sauce on the shelves that was not scrubbed off, and the kitchen cabinets had glass that was still there from a broken bottle or appliance. Would not recommend if you need a deep clean.

Great service from professionals. Excellent communication, timely and thorough service. The whole…read moreexperience was smooth. Highly recommend!

I used Amazon Home Services to schedule an appointment with Daphne's (they accepted my bid for a…read morespecific time and date). This was scheduled several weeks prior to the planned date, with plenty of time for adjustments on either end if needed. The night before they were supposed to arrive, they sent a message stating a completely different time than the one we agreed on. No explanation, no apology, no checking to see if this was an OK time. They were just insisting that they were coming at this new time. I wasn't even going to be home at the time they were trying to come here, so it was a no-go. They proceeded to send me really bizarre texts that didn't make sense. Then they blocked me. So, thanks for wasting my time by accepting a bid for a job you had no intention of completing.

Horrendous, unprofessional service. I made an appointment 10 days in advance and the morning of…read moretexted them to confirm an exact ETA. They proceeded to read my message (with iMessage read receipts), but didn't respond. I texted 5 more times and called, no response, but they kept reading my messages. 90 minutes after they were scheduled to arrive they still had not communicated anything to me - no explanation, no apology, no offer to reschedule, nothing. I can't believe how rude and unprofessional they were. Note - I was a repeat customer. The time before this they were 1 hour late, but had responded to me at least to explain. Never wasting my time waiting around for them like this again. Plenty of other cleaning services in DC with reasonable rates.

Family visiting on short notice. Lots of Construction going on in the house. I called DVM Cleaning…read moreand spoke to Alley and explained the situation. She was so accommodating. The house looked great, the visit went well, I was so happy. I will have them back as soon as the construction is done.

Great service with amazing staff definitely recommend to make your home sparkle. Will need to…read moreschedule monthly for sure.

Step Ahead Cleaning did a great job deep cleaning our home as we prepare for a new baby! They were…read moreso helpful and responsive, and cleaned everything very thoroughly for a reasonable price.

I needed a deep clean and Step Ahead delivered! Extremely thorough, professional and did a great…read morejob! Took their time to make sure everything was done as we discussed during the initial walk through. Always wanted to be certain they were doing tasks to my satisfaction. Very nice people to boot! I have retained them for regular cleanings on an ongoing basis.

Oh my goodness! These ladies are THE BEST. Hands down. No cap. My house has been slowly falling off…read morea cliff while I've been struggling at work and the kids have been going back to school. My weekends have been FULL and cleaning hasn't happened. Other than kitchens and bathrooms, trash and laundry there has been NO cleaning here in weeks AND, despite living here for 5 months, we haven't fully unpacked. In despair I placed a Yelp! Project bid request for another company and Bright also responded. They were the only company who offered three people at an amazing rate and almost immediate time. I could have cried They have an amazingly professional portal AND they take credit cards, which is super nice. The time was set for 8:00am. My doorbell rang at 8am! They brought all their own stuff and they are SO QUICK, efficient and well-trained. With my minimal instructions, they got my six spaces done and 20 boxes emptied, broken down and stuff put away within 6 hours. This is the cleanest and most organized my space has ever been. I loved the experience. They were SO SWEET AND RESPECTFUL. They saved my sanity. SAVED IT. I cannot tell you how awesome this experience was. I have five kids and most people take a LONG TIME to get through the clutter that my kids can create. Not these ladies. When I tell you, they finished my sons (9&4) disaster area of a room in 30 minutes, including putting away and folding clothes, I'm not joking. Every time I thought I'd just set them up in a space and let them work, they were like "we're done!" Bottom Line: Whatever you're booking them for, or thinking about booking them for, do it!! And be prepared to tip these ladies, they WILL EARN IT. (And no they don't ask or expect it), they're Uber professional. Saved my sanity.

After the incident customer care called me personally to follow up. Although they never took…read moreresponsibility for the scratched glass, service in other aspects have improved and they've even sent a team to re-clean the kitchen floor once, after I complained it was still a bit greasy.

I recently sold a house in Hagerstown Maryland. My clients wanted to move into a nice clean house…read more The previous homeowners had a lot of items in the house it wasn't dirty but it was a big house. I waited till the last minute. I called Patricia I think on a Wednesday. My clients are moving in that Saturday. So I needed somebody very quickly to go in there on a Friday and clean a 2,500+ square foot house. Fortunately, Patricia was able to accommodate me. I don't represent buyers very often. I usually like to give them a gift. It's usually a home warranty and the gift basket sometimes a specialty gift. I guess this falls into the category of specialty gift. I checked in with my client this morning to find out how Patricia did. He said and I quote, '...they did their job'. That's all I can ask from anyone. And I gave him five stars because they did it for me with very short notice. And they did it for me without breaking my bank. Thank you very much, you guys did great.

EXCELLENT work and very well priced. The crew that comes to my house every 2 weeks does an amazing…read morejob! Highly recommended!

Carminda is easy to work with and thorough in both her cleaning services and communication. She…read morecame to our house ten minutes before our scheduled cleaning, confirmed the pricing w a quick walk around our home and got to work making our home clean. Our bathrooms have never looked better. Thank you - so excited to work w her going forward!

Great crew who made our 70 year old house so clean that it looked new. I highly recommend themread more

It is so nice to come into a perfectly clean and fresh office each morning. Everyone in the office…read moreis so much happier since we hired The Office Cleaner of Northern Virginia. They are professional, easy to work with and they get the job done right the first time! Margaret W. CEO - Reston Va

From the owner: Providing dedicated and personalized office cleaning services in Sterling, Leesburg, Ashburn,…read moreHerndon, Reston, and Chantilly, Virginia. Call today for a free estimate and take advantage of our risk free 30 day trial!

Do Not Hire!!! Hired her team 3 times. She charged me the same two times in a row but for the last…read moreservice she hiked the price by $125 with no warning. On the day of the cleaning she sent her team 45mins early after I explicitly stated I could not do any early than 3pm that day. The women who clean arrived confused and unable to communicate with me. Our of kindness I didn't want to turn them away so altered my work day to accommodate them. I alerted Inez to my displeasure with the scenario and she replied I should not have let them in. What a terrible employer. I have more empathy for her staff than she does. Please don't make the mistake I made. I'll be finding Services elsewhere!

Did a great job on our party clean up. They were very flexible with us changing the time last…read moreminute. They missed a few things and it was not clean like when a normal house clean is done but 100% better than the night before. Expensive for sure but if you don't want a mess the day after I would go for it! Thanks team.