I rarely need engraving services, but when I do, I call the folks at Cutter's Edge. The owner,…read moreBrian, uses quality products at affordable prices. I still have a T-shirt he printed out after the attack on the Twin Towers 20 years ago. It still looks like the day I picked it up after 20 years of laundering and wearing. Brian has done a trophy for me, magnetic signs, a napkin holder with his pictures on it and hanging tiles mounted on wood with more of the same. He also engraved a ceramic mug I wanted to gift to a staff member. He is located on Linden rd just north of Grand Blanc rd.

They listened and offered help in making my selection! I loved the end products. I will be back…read morenext year.

Old school award business. All the new styles but family run and a breath of fresh air. Support our…read morecommunity by using them. Did a great job for me.

Lacks ANY sort of integrity! Offered 36% below offers from other wholesalers on gold. Stay away…read more I will never enter the premise again. He offered $3100 on $5050 amount of gold. Typical appraisal would be $4900 (Gold Eagle Coin Shop or online bullion dealer-see picture) Absolute scumbag opportunist This is about a Kruggerand gold coin which contains one ounce of gold. He is trying to DECEIVE you in his reply. Apparently his MO.

Paris' last message to me personally asked for a review. So here it is…read more.. Poor Communication, Disrespectful Behavior, and Unprofessional Workmanship My fiancé went in and clearly asked for a low-profile setting on my engagement ring. When he picked it up, the setting was not low-profile, and the center stone wasn't even centered. When he asked, he was told, "She'll love it," and that I could come back to have it fixed if needed. By September 2024, we decided to move forward with the repair. I messaged the business and was blocked. We attempted to drop the ring off twice during posted business hours, but the shop was closed without notice both times. When I finally reached out directly, Paris, the owner, yelled at me on the phone, talked over me, and told me I needed to "listen to him" because it was his business. I was simply trying to get answers about my engagement ring. When I got it back, the repair was rushed and poorly done. Instead of properly replacing the head, they cut through the basket. I later brought it to three other jewelers, all of whom confirmed the ring was not structurally sound and that the diamond was loose. I returned in person on July 3, 2025, nearly a year later, and only then did they finally agree to replace the head. While I appreciated that step, I had been told I'd get to see a few options--but the new setting had already been installed when I arrived. Not a major issue, but another example of the ongoing lack of transparency and communication. I actually enjoyed his sister and parents who have offered to work with me, all of whom unfortunately work for him. What's most frustrating is that Paris is profiting from a business he clearly doesn't care genuinely about or take pride in. He showed no accountability, was repeatedly unprofessional, and never once apologized. Others in the store tried to smooth things over--but the fact remains: the owner avoided, dismissed, and disrespected a paying client for nearly a year. We should be supporting businesses that value their work and treat clients with respect. Unfortunately, that was not my experience here. I would not recommend this jeweler to anyone supporting small businesses as you can find a small business who cares much more about you. INVEST IN THEM!!! Please note, his mother, father and sister apologized and got me a new head & properly lowered it but in the future my money will now be going to an owner who appreciates people supporting local and treats women with respect even when a man is not present! Just my experience, which is what a review is based upon, but I don't think I'm alone in my thoughts. I just suggest reading his negative reviews and considering my opinion to avoid this mess!

Really helpful people. Much easier to see things in person and talk to someone live to get good…read moreideas (as opposed to just selecting something off the internet).

Great family business. Incredible service from friendly folks with a smile. They clearly take a lot…read moreof pride in the quality of their work and their customer service is their priority. You feel as though you are appreciated when working with them. Great location right downtown. Incredibly clean space. A+ experience

Shama, the owner, was great! Very personable and wonderful to work with…read more I wanted to get an engraving done on a baptism gift for my niece and of course waited until the last minute to pick what I wanted to give her. After noticing my local Things Remembered had closed its doors and after getting rejected for doing an outside engraving by one business, I found Sami's Engravings in Troy. She was honest in expressing that she would need to see my item to evaluate if engraving was possible at her store which was no issue since I had a flat, thicker, glass surface for which I wanted engraved. I came in Tuesday afternoon for her to complete an engraving by Thursday afternoon. But she was able to get it done and I picked it up in less than 24 hours! The process was able to move quickly because she was technologically savvy enough to shoot me texts for when she sent me emails as I am much slower to respond to emails. This allowed to me approve of the design swiftly so she could do her part to meet an aggressive deadline. And she did it all with kindness and a serving spirit! I would definitely come back to get my nephew's baptism gift engraved (once I figure out what I am getting him)! I will also be telling my friends and coworkers about her store for their gifting needs! It has been so hard to get optimum service since COVID. A+ Service A+ Speed A+ Communication

Sami runs a very nice store and is pleasant to work with. We needed to go through a few iterations…read moreon the plaque for my trophy, but in the end we got it perfect. The price was great, and the quality very nice. Looking around her shop I can tell her printing machine at home can handle just about anything 24x12 inches in size. Todd