We (husband & myself) contacted Stephens Plumbing after our water heater exploded. We called in the…read moreevening at 9pm they did not return our call until 8am. After a brief discussion they said they would be here after 2pm. We called around 3pm. Voice mail. 4pm. Voice mail. Ghosted. Finally around 6pm we received a text back informing us that they were not coming over and will be over the next day in the afternoon. It was an incredible disappoint and we let them know and were going to find someone else. We received a text back saying that "they didn't promise us anything, he was sorry he hurt our feelings and he has plenty of other clients." The rudeness and unprofessionalism was shocking. This company left our family (children) without hot water. This situation could have avoided if they were not so arrogant and unprofessional. If I could give them negative stars I would. -5 out of 10.

Would give 10 stars If I could. Jake was here today to fix my clogged kitchen sink. Right on time,…read more friendly, polite and most importantly he knows what he's doing. Even though it's Friday afternoon, he didn't seem rushed. Made sure everything was good and did not leave any mess. Highly recommend Stephen's Plumbing! I never have and never will use any other plumbing company. Fair price too!

I had a loose stair on my porch. They came out within 2 days and performed the work for a…read morereasonable price. I will definitely use them again. Everyone was very nice.

Prompt, quality of work was excellent. Easy pay. I would definitely recommend and use again.read more

The office staff handled my service request very efficiently and in a timely manner. Zach D…read more arrived promptly and assessed the condition of a bathroom exhaust fan installed by another contractor as well as the safety of an electrical socket in my attached garage. He assured me that all was well much to my relief. I appreciated Zach's expertise and willingness to answer my questions.

Alex and Tmark did an amazing job. I called when my AC stopped working, and they were able to…read moreschedule me for the very next day. They actually arrived earlier than expected, and within 45 minutes Alex had everything up and running again. I noticed a lot of reviews mentioned pricing concerns, but I was honestly impressed that the total cost, including labor and parts, was only $275. Fast, professional, and reasonably priced service. I would definitely recommend them to anyone needing AC repair.

Heim Handyman Services LLC is excellent. Not only did Jason do very good work, he was knowledgeable…read moreabout current code regulations. Initially, Heim was hired to install a new external door. I knew there was a problem with an interior door and didn't know how that could be rectified. Jason knew how that could be accomplished. My husband and I were very satisfied with his work on both projects. Contact Jason via email or call 716-320-0507. https://heimhandyman.com/

Left messages for two different projects. Calls never returned. I live .5 miles from Heim!read more

Jon provided amazing customer service! His staff was courteous and prompt for both of our service…read morecalls. Jon continued to follow up between visits and even after completing the job. I highly recommend this company because the owner really cares about your satisfaction.

We have used this company numerous times and every time they provide quality service,they are…read morealways on time and give an explanation of how they will repair.it is nice to have an honest company in my contacts

Tyler was very professional came out gave a free estimate very high. In his knowledge he did…read morewaterproofing absolutely perfectly. He used. Schluter helped me do the registration for the warranty he made my old retro 60s bathroom very modern and frankly it's to my liking I would highly recommend him

I am a semi handicapped person who needed ramp built for the front of the house to left my walker…read moreor wheelchair from the ground to floor level. Pretty basic. I checked with various options. One was all aluminum, tow were wood based. I mentioned code compliance. The aluminum came in at the highest, with the black anodizement adding additional cost. We finally selected the middle one in cost. We talked about using pressure treated wood The was a lot of tension get the final plans excepted. In the end, supposedly with the inspector sigh off, it was not what was planned. The function of the ramp was acceptable, but not great. The worst part was the safety railing was a sloppy mess not up to any code. It had all put together with 1 1/2 brads and a brad gun, fast but not effective or up to code. I finally got my handyman to come and fix it. It's better now and up to code. I would never higher Tyler Miller. First the ha

Plumbing to open drain Pat came and stayed awhile making sure we were able to use the facilities. I…read moretruly appreciate the dedication this job seems pretty hard but was tackled quickly as possible and efficiently even cleaned up afterwards thank you!!!

They did not finish the job we paid for and we paid almost $30,000 for a water main break repair…read moreand they left our property a complete disaster. We have heard every excuse in the book, from them needing three dry days in a row and then they will be at our property to them not having enough man power. We have been told numerous times we will get a call back the next morning and no call. They do not stand by their contract or word. Do not use this company.

I had a roof put in 3 years ago, yesterday William came out after I called and stated I noticed…read morewater. He inspected inside and outside noticing there was a crack in my chimney. He repaired (sealed it) right on the spot. This place has great customer service and take pride in their work. Thank you Willaim for being so kind and informative!

Ron was very professional in assisting with my project. He addressed my concerns and as a result…read moreI was very pleased upon completion of my roofing and gutter installation projects