I called to see if I could get an estimate on a fence repair and was asked why I didn't contact the…read moreprevious company to get it fixed instead, you're right. You won't be getting my business since you want to be rude. I would recommend looking elsewhere if you want fence work done.

Beverly was wonderful to work with, and the fence came out great! they had to work around the…read moresummer storms here in Florida, but they were able to get it done quickly. Would highly recommend!

Great experience with purchase and install. Also a laminate flooring repair. Super reasonable about…read morethe pricing. Highly recommend! Install teams were super nice and fast. Thanks Dean!

Walked into The Carpet Man on Saturday and my floors were installed on Thursday. Shiloh was a…read morewonderful salesman and an even better installer. My floors are perfect!!

We DO NOT recommend this contractor. We plan to report him to the Department of Business &…read moreProfessional Regulation (DBPR) which provides contractor oversight from the State of Florida. He came locally recommended and seemed experienced. Things went ok so long as I continued to give him large lumps sums of money he requested. However, his guys began increasingly to cause damage to the house and perform sloppy unsupervised work. He ducked responsibility by either just ignoring the issues or by blaming many damaged or lost items on us, the homeowners. As the project continued he refused to provide invoices from his subcontractors to substantiate his simple spreadsheet billing. Dean Russell refused to sit down and come to terms with all the issues. Instead he threatened us and had a family law (divorce) attorney issue a lien on the property. Damages caused by his crew plus unsubstantiated billing are now well into the six figures. We have had to get an attorney just to sort this mess out which is an unfortunate first for us. It's totally nuts. Examples of problems are too many to list here but include (also see photos): Under his watch the workers destroyed the essential glass pane of the fireplace but didn't tell us, even though we were living in the house and have a severely mentally handicapped child who routinely puts items in her mouth. I discovered the issue when I stepped in a big piece of glass that I had to pull out of my foot. The fireplace was not repairable, damage is in the five figures and he decided to ignore the issue. No repair for 11 months. He installed bathroom vent fans but didn't bother to connect to ducts, which meant we were venting warm moist air into the closed attic space for months. We have been told to look for mold there now. Outside motorized shade doesn't go down all the way, instead poor planning on part of contractor and subs results in shade hitting the outdoor kitchen faucet. Repair will involve tearing out whole shade and frame and stucco and redoing same. The installation of so many locks and door handles on both existing and also brand new doors was so sloppy that the doors didn't close properly and the locks didn't work as they should. In some cases his guys actually split the wooden doors, didn't say anything and then simply caulked and painted over the damage rather than repair it. We have dealt with multiple home and commercial renovations but never had issues like this. We are now stuck with litigation and dealing with getting guys to fix all the issues, which is very time consuming and expensive. What a mess.

Dean Russell Custom Homes is an outstanding builder. I would give them 10 stars if I could. Over…read morethe years, I have used at least 6 builders for renovations or building a custom home. They are by far the best. Good listeners and communicators. Top quality design. Superior construction. Excellent vendors - all of whom did a fine job of working with us to give us quality products while staying within our budget. The highest integrity. We investigated almost 50 builders in the Jacksonville area before selecting them. One of the best decisions I have ever made. Be wary of any review that doesn't give them five stars.

The company renovated my mom's kitchen after a water loss. I am very pleased with their work, and…read moremy mom was happy. They are very professional and dedicated, and their prices are reasonable. I highly recommend them because my mom's kitchen looks better now than ever. Plus, they finished on the day of her 85th Birthday. We had cabinets, countertops, sinks, and dishwashers replaced. They are also finishing some work that another contractor failed to do. Mr. White and his partner were great!

I found Mr. White and his team to be very professional, knowledgeable and willing to help me in my…read morerenovation. They communicate with you, keep you informed and well worth hiring him. I want to thank everyone who I spoke with, emailed or came to do the work. I really appreciate you all for caring and solving my flooring problem. Carla Golden.

Would be nice if the new landscaping crew didn't blow leaves from the streets into our yards! No…read morereply to any emails. The sprinkler system is busted and doesn't hit a thing that's organic, waters the sidewalks instead. The HOA SUCKS! My neighbor has to pick up trash on her walks because no one else will, she fills multiple bags every walk. The value of what we pay for the HOA versus what we get is ridiculous. There has been package thief's and I was told to take down a beware of dog sign I put up to deter them. There's a man who parks in the one free spot we have who doesn't live here or visit a house on the street. Yet, They do nothing...the only benefit is GREAT neighbors for the most part. And it seems safe enough.

What a dump! I can't…read moreeven try to feign anything worth fabricating. This IS THAT BAD AND UNIMPRESSIVE.

They have the worst guys working for them they are very rude and will not protect the property they…read moreare working at. I have had many problems with them. I would'nt recommend this company to my worst enemy!

5 Stars! This company is legit. They (Mike) gave me an estimate to clean and polish my quartzite…read moreand super large glass backsplash in July of 2019. I got busy, put it away, heck- I forgot. I called a month ago and scheduled my appt. they HONORED the price from 2019! Seriously. The crew showed up today and this how work should be done. Safe, clean, respectful. Diego and Ivan- you guys are the Dream Team!! They taped off all my kitchen cabinets, covered my floors, and covered all my sinks and bath tub. Definitely recommend Marble Masters!