Outstanding service. I have a Tacoma that I use every day. My inspection was due in September so I…read moretook it in for service to a Master Mechanic in Maryland that I have used for years. He looked it over and noticed major issues that needed to be addressed and I had him perform the work which came out to around $3,000. I then scheduled an appointment with a mechanic in PA (whom I will not disclose here) and that mechanic told me that I needed the same repairs. When I showed them that the work had already been completed, they went silent. Now, I had only a week to find another PA mechanic to do the inspection and found one that could see the truck in the first week of October (so now, the truck would not be legal to drive). I took it in and they also came back with a list of items that needed to be done that did not match the first inspector. Frustrated, I took the truck back to Maryland and the initial mechanic went back through everything and he gave it a clean bill of health. I finally contacted Glenn's Auto (whom I have never been to) and I prayed and prayed that I would finally have an honest PA inspector. I knew that I was in good hands, the minute I walked into the door. The gentleman behind the counter (Glenn?) had a very kind nature and you could see it in his eyes that you would be taken care of. Glenn's Auto had my truck inspected that day and it passed. They also left the most generous little surprises in my truck when I came to pick it up. There was a letter inside that thanked me for my business and chips and snacks and trinkets with their business logo on it. How considerate! I really can't say nicer things about this company. I'm literally blown away by their professionalism and their HONESTY. I'm getting ready to move many hours away but I will guarantee that if I have future automotive problems and if the vehicles can make the trip back, then Glenn's has a lifetime customer with me because I will absolutely drive all the way back to have them work on my three vehicles.

*Edited 5/23/25* After leaving this my original review,…read moreWyatt called me up to talk to me about my review. He took full responsibility on the shop not taking the time to thoroughly address my concern with the noise that I was hearing. He went out of his way to try to right the situation as best as he could and I greatly appreciate his efforts and attentiveness. I'll start with the good about Glens -I like how you can schedule service online and the text/email updates -The person who I spoke to on the phone while my vehicle was in the shop was knowledgeable and kept me up to date with everything they were doing to try to solve the issue Now for the bad: I have never taken a vehicle here before and honestly only booked an appointment with them because Southern stables was farther booked out (who I have used) and needed the issue to be fixed sooner. Based on their reviews I figured I'd give them a shot. The issue with my wife's chevy equinox was the Stabil Trak and power steering light were coming on and off driving home in the rain. They spent 3-4 days diagnosing the issue and let me know what they found out and it was ready for pickup (I also had them do the yearly inspection while it was there). I go at lunch time to pick it up, drive back home (I live less than a mile away) and noticed a clunking noise coming from the front passenger side. Also they left the passenger side interior kick panel not attached all the way (it was hanging down). I didn't have time to take it back so my wife ran it back up to have them check out the noise and fix the panel. They reattached the panel and gave a quick noise is good to go and off she went. She told me she still heard the noise (this was on 5/15/2025) on her way home. I had to go that night up to York and it made the clunking noise to and from York. I took it Friday morning (5/16/2025) first thing for them to check it out to see what the noise was and I even recorded a video of the noise (windows up) where you can hear the clunking. The tech took it for a spin and put it on the lift and his conclusion was that the strut is old and needs replaced which is causing the banging. The woman working the counter also made sure to mention that "the safety inspection will pass with bad struts because they aren't considered safety issues". Ok fine whatever, I ask so is it safe to drive like that and she told me yes. I drive the equinox back home. Saturday 5/17/2025 I hop in the equinox to drive down to Annapolis to dj a prom. Still making the clunking noise, but now on RT 50 I start hearing a ting ting ting noise and then a noise of something falling off. When I apply the brake I can feel vibration. I go to pull off to the shoulder to see what is going on and the brakes are making a lot of noises and then all the sudden the front passenger wheel locks up as I come to a stop. Now I have to scramble to get my dj gear to the prom (thankfully I was only 2 miles a way and was able to get there on time from one of the people in charge). Had the equinox towed back home (650 dollars later), jacked the equinox up and took the wheel out (tire blew out when it came to a stop as well) and low and behold, the top bolt from the caliber bracket had came out, resulting in the the bracket to shift to the right which caught the wheel and cracked the rim. Ended up getting a new rim, new tire and new bolts for the caliber. Got everything put back together and guess what, no clunking noise. So thanks Glens for addressing my concerns about the clunking noise with so much concern and care. Since you guys acknowledge the noise but were so quick to say it was a strut instead of actually diagnosing the issue (which I would have been fine leaving the car there to be properly diagnosed) you guys ended up costing me close to a extra thousand dollars with the "yeah it is safe to drive". Congratulations on giving a great first impression experience to a customer you'll never get to come back.