As soon as I walked in, I was greeted and helped right away the employees there know what they're…read moretalking about and made sure I was taken care of before I left and was very helpful. I will definitely be going back. my new go to spot for my camper thanks again to everyone up at McDowell rv for helping me out and thanks again Ron your the man

We stopped in to talk to someone about winterizing our RV in nov when the park we have been in all…read moresummer closes! As it turned out we spoke to an owner and she was absolutely wonderful! Such a delight to speak to someone who made you feel like their only customer We will definitely keep doing our business with them!!

We are so pleased to have found such a good company in work with. i live and work full time in my…read moreJayco RV and when my furnace quit on me last month, M53 came to the rescue and fixed the problem. They were timely, friendly, and just great to work with. We feel very blessed to know that we have such a good company to rely on when we are in need. With reasonable prices and helpful staff that provide excellent service, along with their ability to come to us, We counld ask for more! Thank you!!

We had our travel trailer roof repaired and our slide room seals replaced and they found a broken…read morevent on the roof. Very professional service and the repairs were done in time frame that was quoted. I needed to find an RV repair shop, because I will not go back to the RV dealership for anything.

Great propane prices! Awesome customer service! Great…read morelocation easy access for our motorhome to drive thru for the propane fill.

Camper v. Tree, camper lost. Thank you so much for your quick response in repairing our camper…read moreafter we hit a tree. We called other places to try to get a temporary fix. This company was the only one that took the time to take care of us. The staff was friendly and very kind to us and made it possible to travel to the U. P. Thank you again for your kindness.

I highly recommend Phillips RV Center, the service is great, the people are very helpful and…read morepolite. But on top of that i got the trailer i needed for my business and business has never been better!!

From the owner: At Phillips RV Center we make Customer Service our top Priority! Come in and experience it for…read moreyourself! Bring any competitive price, we could save YOU more! Phillips RV Center is your Premiere Toy Hauler, Travel Trailer, Fifth Wheel and Truck Accessory dealership in Genesee County, and all of Mid Michigan. We offer new and used RV's, Travel Trailers, Fifth Wheels, and Tent Campers from Palomino Puma to Gulf Stream Envision. Need Financing? No problem! Fill out our convenient, secure online finance application. We also have a large variety of parts and accessories available in-store! Does your RV need parts or serviced? We can help! Fill out our online parts request form or service request form. If you are from Mount Morris, Flint, Clio, Montrose, Swartz Creek, Otisville, Birch Run, Saginaw, Midland, Bay City, Flushing, Fenton, or Detroit, we are your final destination for the best RV and Truck Accessory services and prices in the industry. Think Phillips RV Center of Genesee County for your next RV purchase!

I totally trust these guys. I am so skeptical of any kind of RV repair places because of the…read moreexperiences I have had at the big box stores like Camping World. I took my camper in because my refrigerator broke down. I need a new one and he seemed sad to let me know that I needed a replacement, but it was true. He was so fair about the amount of labor that he charged. I almost felt like I should give him more money. It is such a relief to find someone you can trust to be honest and fair in this business. I took it in and it was only there for a few days and it was done. When I had warranty work done on my camper at camping world it was there the entire winter and they did not do quality work, in fact it was worse than when I left it there. if there was a 10 star option, I would give it to them. Thank you so much.

Do not take your RV here. The most unprofessional, arrogant people I've ever dealt with. I paid for…read morethem to fix the steps on my motorhome. I brought it home and had someone that would buy the RV and the steps quit working. I called them and the owner told me she wouldn't keep any of her staff an extra hour to diagnose the problem that they said they fixed. Totally unsatisfactory. Do not your RV here.

Amazing customer service they were so friendly and gave me a great deal special shoutout to Chris…read morehe's awesome same with Denis they both should get a raise every RV looks clean and everyone is nice honestly best RV dealership east of the Mississippi oh and a shoutout to Eddie that guy gets stuff done and he does it good

Simply put this place is awesome no pressure honest sales quality service I can't say enough good…read morestuff about them. After shopping camper world I almost sold my camper and moved on then I found this place and it renewed my interest in camping thanks international rv world I would give you 10 stars if I could!!!!!!!

Sales team was great so if your buying a new camper it's not a bad place. Anything else you could…read moreever need is a waste of your time. If you need maintenance they have some of the worst people you could ever have work on your trailer. It'll look worse than when you brought it in. Oh and if they damage something it was like that before you brought it in. The worst isn't going back to talk about how bad they did. It's that the guy running the place will smile at you and let you know that your business isn't even needed. I would recommend any other rv store than this one!

We rented a camper to park on the family property during our wedding so we could all stay together…read moreon the farm. The rental was incredibly clean and had a ton of great features. Mario at CircleK gave us a very thorough orientation to make sure we knew how to use all the features. Only wish we could have rented more than one from them for the weekend!

Great experience trading in and purchasing a new travel trailer. Thank you Kristopher Atwell, Mike…read moreBuckley, Breanna Rockwell and Alex the hitch guy.

Purchased my first camper from TradeWinds RV Center in Clio MI at 21 February of 2024. The camper…read morewas used, but in very good condition. When I went and looked at the camper I did a small inspection of my own to the best of my ability. The black tank was FULL, mind you it's the middle of winter so now I'm concerned if the camper was properly winterized, the sales guy seemed to be completely unaware of this. Before agreeing to purchase I wanted an inspection done on the waterlines, hot water tank and the appliances, along with the black tank emptied and cleaned out. I was told everything was great, no concerns so the purchase was agreed to along with a phone call conversation asking if I wanted to have my propane tanks filled and batteries replaced from our sales rep Dave Steighner, which I said yes to. Fast forward now to my first trip with the camper.... here's where it starts. Rear jacks are not lowering, hot water tank has leaked and flooded the whole storage under the camper, HUGE old mouse nest in the AC unit, hot water water tank isn't heating up, TV doesn't work, lights aren't working inside the unit and the ceiling vent is leaking and no propane in my tanks. I make a phone call first thing Monday to service explaining what happened and asking how all these issues were missed. I read off the receipt that says "Inspection: waterlines, appliances, hot water tank" to have been checked over and how I was told everything was good to go. She can't give me any answers besides that I can maybe send them the bill for the repairs made assuming I took it in to be fixed when I had to drive all over northern Michigan to find what my father needed to fix it while on our vacation, "I don't really think there's anything we can do" and says that the service manager will be "reaching out". No response from TradeWinds at all. 2 weeks later I finally get a call back from Elina at the service (Not the service manager) stating that according to Dave, just the water lines were to have been looked at. Funny, I have proof stating other and $600 for my waterlines to be checked over?? "I'm sorry there's really nothing we can do." If my water lines were actually checked you would have found the leak from my tank because as soon as water went into the tank water came out. The same weekend I'm having all these issues with the unit, Dave Steighner is asking me to pitch a sale for him on a 2021 camper he just got in if I know anyone looking. This has been an unbelievable first experience on purchasing a camper and I can assure you that I will NEVER be making another purchase or service with TradeWinds and will be informing anyone who mentions making a purchase from here of what I am going through to have this issue resolved.

Absolutely terrible experience. Buying the camper was one thing--but actually picking it up was a…read morecomplete disaster. When I showed up to take delivery, they had lost my keys. Instead of being prepared, they had me sitting there waiting for over SIX hours with no real updates or urgency. Completely unacceptable. What's even more frustrating is that there were plenty of sales reps walking around trying to sell, but once the deal was done, suddenly no one was available to actually help a paying customer. It's clear they only care about making the sale--not delivering on it. The lack of organization, communication, and basic customer service at the finish line is shocking. This should be the easiest part of the process, and they completely failed. I would not recommend this place to anyone unless you're prepared for a headache after you hand over your money.

The sign of the integrity and character of a business or organization, is how they act when they…read morehave the upper hand in a business transaction and unforeseen conditions require a change in that transaction. This location and staff have a mountain load of both! My wife and I had an excellent experience purchasing a Class C RV with RV Sales Associate KEENAN MCCRUMB. His knowledge of his product, his willingness to answer all of our questions, and to ensure we were happy with it all, was the hallmark of the discussions. The end agreement for purchase was a fair and attractive offer leading us to sign a purchase agreement and agreed price and closing date. However in the day ahead, my wife suffered a flare-up of an existing condition, that in all reality would preclude our being able to use the RV now, or in the future. The next day I called Keenan and informed him I would be returning to the store to discuss it. I again met with Keenan, related our difficulty and our inability to continue the sale, I then asked what were our options. Note that under MI law, Camping World was under no obligation to honor my request. But Keenan calmly indicated he understood our predicament and would intervene on our behalf with his Sales Manager DAVE RICKETTS. The end result was these gentleman indicated they fully understood that predicament, did not want to add to our dilemma and stress, and would honor our request. And in what I previously stated, demonstrated the character and integrity of both men and this company. Having had a career in law enforcement and then the business world, it is not often that you come across individuals the caliber of Mr. McCrum or Mr. Ricketts. I cannot recommend this location and the staff therein highly enough. If you choose to seek a reliable, honest, and fair business partner, you will find none better at this location. Proceed here with confidence!

We were traveling from California on our way to Washington DC. Water heater went out in our new…read morecoach purchased in CA back in March. Found General RV was the Winnebago authorized warranty repair dealer in the area. Stopped in to have water heater checked. They had the parts, and MADE THE TIME to get us back on the road within about an hour and half! THEY WERE SLAMMED, but still made the extraordinary effort to get us back on the road. Saved me from two weeks of cold showers. They also found the source of a leak into one of our storage compartments, and sealed that up too! These guys are great. If I lived in an area with General RV Center, I would purchase any of my future coaches from them. They are family owned, and super friendly. They get customer service

My experience with General Rv of Birch Run has been horrendous. I have experienced many issues…read moresince providing a $2500 deposit on a unit. I was promised a product that would be fixed to use. Then I was told the work could not be completed. I addressed this matter and was met with aggressive and unprofessional behavior. I since then have been told I will receive my refund. Which then I had been told after that, I will not be receiving my refund. Do NOT go to General Rv unless you would like to be scammed. Unfortunately, If you dig deeper into this company's behavior and standards, these discussed problems are more common than not.