Warning: Zero stars! Overly fabricated website customer reviews, all 5 stars, even though outside reviews are bottom of the barrel. Item description w/photos & videos are highly inaccurate. Tracking information given initially but was never actually in transit. It was still at holding station for days. Item did not meet expectations & Marlene's refused to honor their "full satisfaction or money back guarantee" advertised on their web page. They tried to gloss over my issues saying they did everything right. NOT TRUE. I was not offered to return the item for full credit; but a bait & switch 50 % credit on the product. Marlene's Quote: "As a one-time gesture of goodwill, we're willing to offer a 50% refund for this order." That's not goodwill, it is outright not honoring their promise. Marlene's Pet Shop is a scam outfit & cheapskate place of business. STAY FAR, FAR AWAY FROM MARLENE'S. INSTEAD, SHOP AT OTHER REPREPUTABLE ONLINE BUSINESS ESTABLISHMENTS. YOU HAVE BEEN WARNED!! read more