Wow, I am so pleased to have found this business!…read more They were able to experterly service my Cartier watch in house, no hassle, no crazy upcharges. Battery and gasket replaced, cleaned for a fraction of Cartier or other jewelers costs. Highly recommend! Tucked away in a small strip mall, it is worth the drive for their honesty and experience.

I have taken multiple watches to this store. The last 2 were disappointing and came back in worse…read moreshape than when I took them. I am looking for a new watch shop.

I cannot say enough wonderful things about R&K Jewelers. Reza and Carol are truly some of the…read morekindest, most genuine people you will ever meet. Every time I visit R&K Jewelers, I feel like I'm visiting family. Carol and Reza always remember me, ask about my family, and take a sincere interest in what's happening in my life. What makes it even more special is that they treat every customer with that same level of care and personal attention. Beyond their exceptional customer service, their knowledge, professionalism, and commitment to quality are second to none. Whether you're purchasing a special piece of jewelry, looking for a repair, or simply stopping by, you'll be welcomed with warmth and treated like a valued friend. In a world where genuine customer service can be hard to find, Carol and Reza have created something truly special at R&K Jewelers. I highly recommend them to anyone looking for beautiful jewelry and an unforgettable customer experience.

A plus! Reza is top of the line. Honest and friendly. Seen him at this location for at least 10-12…read moreyears. Clean and professional establishment. In RK and Co goes above and beyond.

Based on reviews, I took a diamond ring guard to this jeweler who checked it for clarity & color…read more Michelle is the diamond expert & was kind enough to not charge me. Upon arriving, I was met by Roxanne who welcomed me. This review gets better! Upon leaving, the battery in my key fob died so Roxanne saw me trying to find where to put the key to open the door. She appeared but it was a mystery so we went back inside where she found out how but Michelle began taking my key fob apart & while Roxanne was reading instructions, Michelle replaced it with a new battery!!! I was already so pleased with my choice in choosing Armen & Joseph but going that extra mile was so appreciated! For sure A&J will be my trusted jeweler.

Wonderful!! Highly recommend…read more I have been a customer of Armen and Joseph for over ten years... they are my go to place for any type of jewelry needs... from specialty diamond earrings, Mother of Mary necklaces, ring restoration and repairs (too many to count over the years) to helping you create a birthday, mothers day list for your spouse. I especially love when I go in with an "idea" of what I want and Jenny helps me go through the books and we order several so I can choose from them when they arrive! Jenny is lovely, very sweet and patient!

These comments refer only to their online presence. I have…read morenever visited the physical location for this company. I have only access their online presents, that is, their website. I am totally blind and have been searching for a Tissot silen-T watch since mine died recently. This is the best watch I've ever had as a blind person. So, I was excited to see it available on their website. I was willing to buy it site unseen (pun intended) from their website and proceeded to do so. Their website sent me to Shopify to complete the sale. When trying to complete the sale I put in all my information, including my credit card information, but was unable to enter my shipping address. I found this puzzling. So, I called them. First time I called I got no answer. The second time I called I spoke to a female employee. She said that she would have to check with the Tissot rep. I found this odd because the website looks like the inventory is theirs not Tissot's. They said they would call me back. I did not receive a call back, so, the next day I called them, again. This time a female employee, I suspect it was the same person, told me that I was in luck because the TSA rep was in their store. I don't know why that was important, but, she said hold on and went to speak to him. She came back on the line and told me that the rep from Tissot told her that these watches had not been produced in 26 years. I knew that they were discontinued but I don't believe it was 26 years ago as I have only been blind for 25 years. And I have bought two of these watches within the last 15 years. The ones I bought, I purchased new, from Kay jewelers. The female employee told me that she didn't even know they had a Shopify presence. She also said they don't have those watches. So, all in all, if you're trying to do business with them go to their physical location and maybe they can help you. Obviously, trying to deal with them over the phone with their website is a total waste of your time. I was definitely unimpressed and disappointed.

I had a very disappointing experience at Simon D Jewelers. I left the store crying…read more I visited right when they opened to have a gold ring weighed and the stones tested to see if they were real. As a young woman in her early 20s, this was my first time ever visiting a jewelry store. I simply wanted basic information and guidance to understand its value. A close friend had recommended this store and spoke highly of their service, so I went in with high expectations. When I asked about weighing and testing the ring, Simon (the owner) initially implied he couldn't help. After I mentioned a friend had recommended them, I was questioned about who my friend was and where I got the ring, which immediately felt uncomfortable. When the owner looked at the ring, he repeatedly asked, "What do you want to do with it? Are you trying to sell it?" I explained honestly that I didn't know yet -- I just wanted to understand its value first. He responded very sternly, "We buy gold here." I apologized and said I didn't realize that was one of their services. Instead of explaining, the tone quickly became impatient and hostile. The owners voice was hot-tempered, which made me feel talked down to and embarrassed. The interaction was so uncomfortable that I became visibly emotional and ended up CRYING in the store -- something that should never happen during a simple customer service visit. He continued pressing me about if I had the intention of selling. His wife then told me they didn't want to give out "free information" unless I intended to sell to them. To be fair, his wife did speak to me more kindly and calmly, but reinforced that Simon is very busy and really only wants to help if you're looking to sell. I understand I was not a priority since I'd never done business with them before, but basic courtesy shouldn't depend on whether someone is making an immediate sale. Weighing gold and testing stones are quick, standard services that most jewelers provide. I came in respectfully asking for help and could have been a future customer, but instead felt unwelcome and judged. To make matters worse, they quoted me a price which I later learned was far below its actual value. Overall, I would not recommend this business. Big spenders get smiles -- everyone else gets attitude.

Quick and easy links removal. Took less than 15 minutes and he adjusted to a few different…read morepositions until it was perfect.

Great experience. They just moved to a new location. Nice waiting area while Shan worked on…read morereplacing our watch batteries. Check them out at their new location. 2820 Peachtree Industrial Blvd Duluth, GA 30097 United States

Everything went good.I went in one day after cutting the son's hair and went in and became a client…read moreof theirs.I had been a client for ten years now.All my jewelry.Comes from here You can trust them.You can count on them.They're just amazing.People, comes from this one place and they sell it to you with love, honor and respect

Fixed my husband's watch for a reasonable price. Customer service was amazing. I will definitely…read morereturn if needed.

Great service, fixed an idex on my fake rolex. I got lucky, watchmaker was in house and had my…read morewatch done in an hour.

Ok so check this out...I brought a Movado to them to have the crown repaired/replaced (only), they…read moresaid they would have to ship it out for repairs and Movado is kind of slow. Ok no problem. They call me a week later and gave me a price of $75.00, cool. I called monthly for 3 months and they were still waiting on the part. Finally on the 4th month they call and say it's ready. I go pick it up and these "fine people" replaced a perfectly good leather band, but the crown was still broken. Then had the nerve to say we can send it back. Oh no the fuck you can't! I was livid, but remained calm and walked away. Incompetence of the highest order. I wouldn't trust them to tell me the time!

Went to this place. There was someone behind a counter who kept doing what he was doing and did not…read moreeven acknowledge our presence. We were there for over 10 minutes and still no one acknowledged our presence. So we left and we will not be going back again ever!

Purchased several pieces of costume jewelry...excellent style and value. had 2 watches serviced…read more(one 50 years old that had not worked for 12 years). Family business, All are trained professionals.Serviced watches work perfectly. We dropped off our Rolex watches for the standard periodic service. Saved over 25 percent compared to dealer cost. Thank you AWS II,

They were very helpful in ficing my necklace and watch. They had really beautiful pieces for sale…read more The staff was so nice.

They have very pretty and unique pieces! The staff are very nice. I had many pieces of jewelry…read morerepaired there too and it was less costly than jewelry store chains.