Horrible company. They are fast and inefficient. They show up and spend maybe 10 minutes to…read morespray the property

Had my quarterly pest service today in Kilmarnock. Shane met with me and discussed my issues,…read moreconcerns and treatment plans. We also went over effects on lawn and concerns over runoff into garden and fruit tree. He did a fantastic job and enjoyed the service! Took the time with his customer and that means a lot! Great job Shane! Jim

About a year ago Orkin bought our previous excellent performing local pest control firm, which was…read morewell-respected by our neighbors and us. Predictably, service has suffered when the big fish took over the local little one. A new service man who was pleasant, but then missed two appointments where he kept us waiting for some hours and didn't show up as planned. Not even a call for the second missed appointment. The boss did offer to put another man on our contract, but we decided to go back to a local company. When you terminate your service the Orkin folks tell you it will take six weeks to get your remaining portion of your annual payment refunded, because it has to be done by the Atlanta office. Yet another reason why one can always expect less when a good local company is bought by a larger national organization.

Zero stars if possible. Why is it so difficult to cancel?! After 3 requests, I still received…read moremessages for services. Not worth the money nor the headache.

I contacted American Pest today as a favor for a client who needed IMMEDIATE service. His elderly…read moreparents were home without a caregiver (who walked out on them because she thought she saw a bedbug). I spoke with Rachel at American Pest, who went ABOVE and BEYOND to find a technician to visit their home right away. Once the home is deemed clear of bedbugs, the caregivers will return. I am so overwhelmed and thankful for the kindness and BIG HEART that Rachel had in a moment of need! Thank you American Pest, for having people like Rachel and the others who offered to step up and help!

Amy is the absolute best. Very friendly, very professional. Great customer service. And with her…read moreyou get results.

This is my first time working with APT. We spoke around 11:30 AM today and Sean was here by 3:45 on…read morethe same day. He and his colleague began working immediately to eradicate a large bald faced hornet nest. Within 15 minutes, they were done. His billing was worth every penny. Without a doubt, I will use his services again and again. Rick.

I woke up to find ants in my kitchen, saw good reviews for this local company, so I called. They…read morewere able to come out the same afternoon and sprayed inside and out, and said I should have no bug issues for 90 days. Went ahead and scheduled ahead because they were nice, efficient, professional and the price is slightly less than I had paid with another company. I definitely recommend them.

Been using ClearDefense Pest Control for a couple years now. Always super thorough with great…read morecommunication. My man Kyle always checks in before he starts to se if we have any thing we need him to focus on, and he checks in before he leaves to give an update on what he did.

ClearDefense continues to be great. They are always on time and always listen to the customer. My…read moremost recent visit with DAVID FICKE was no exception. The tech's are always incredibly professional and put the customer first. Other technicians like KYLE and RYLEN are equally amazing. ClearDefense has an excellent TEAM of technicians.

I've been a customer of James Pest Control for at least 10 years (maybe longer) and consistently…read morepleased with the service. Living in an older neighborhood with many established trees and old wallpaper, when the roaches came to town they found a haven in our area. The owner and our technician are always responsive and empathetic to my low threshold for roaches. Only advising treatment which is an additional fee when the roaches were winning the race but also advising when not necessary. Never any pressure to do the extra treatment, I'm always the one to make the decision and their advice has been accurate and so helpful. Have also helped with a few episodes of fleas, ants and hornets. I trust their expertise. I trust them in my home. Honestly feel very blessed to have a reliable (always on time, always receptive to my calls/ requests), professional, knowledgeable, affordable and thoughtful exterminator service.

An excellent local company that is reliable and thorough, with a knowledgeable and outstanding…read moretechnician who does the work. Their pricing is also very fair. I recommend this company without hesitation.

I watched this company release mice (dead and alive) into my neighborhood. Hanover county has…read moredesignated sites for waste disposal, including options for residents dealing with mice and other pests....so now I will have to be on the lookout to ensure I don't have a mice problem! Thanks for nothing!

This is my second time using Accel, again for some crawl space work. Getting a quote was easy…read more Dennis & Joshua did most of the work -- they were timely & friendly. Competitive pricing for sure. Only knocked off a star because after an internal inspection they had to come back to fix some issues they found.

We had a great experience with Shawn. He was able to fit us into his tight schedule at the last…read moreminute. He was very knowledgable and was able to address a yellow jacket problem due to a structural weakness. I would highly recommend Shawn and DPS for any pest problem and ongoing pest control.

Shawn & his team do a great job! They are always very responsive & professional!! Great to know…read morethey have our backs when we have any issues!!