My grandmother, who lives in Windsor, was very sick. I live in California and heard Friday morning that she took a turn for the worse. I got the soonest flight, and as I was about to board the plane, I got word that my grandmother had passed. I just missed her. Because of this, I was immensely distraught and I felt like I had no closure.
Saturday evening I found out that I could go view my grandmother's body. She was here at Mark's Funeral Home. Sunday morning, my uncle called and they said we could come immediately. I was fully expecting to see my grandmother in a medical setting, white walls, fluorescent lights, etc.
However, this place goes above and beyond. Just for one person to come see their grandma, they put her on a hospital bed-type gurney covered with beautiful blankets and she had a nice blanket over herself as well. She was in the chapel where they do services, at the front, as if it was a funeral. They had soft piano music playing, and the lights were dimmed. It was all set up like this when I arrived. It was very tasteful - my grandma was in the nightgown she passed in and she looked so beautiful. I sat with her for about 30 minutes and told her all the things I wanted to tell her before she passed. The man working there - it wasn't Mark, as he was out of town - was so incredibly kind. He said he was a battalion chief in the county and was just a genuinely nice person who you can tell truly cared. He handed me tissues as I cried with my grandma and he and my uncle and grandpa chatted just outside the room. I felt I had privacy, even though they could see into the room, and that I could talk to my grandma and hug her without any judgement.
Now, I've never been to a funeral home in my life. I don't know if this is standard. But I was blown away by the professionalism and kindness of the man working there and the business itself. I would highly recommend having your loved ones taken here after death, because they are well taken care of. read more