Great experience with this company. After hitting a deer back in September, my vehicle suffered…read moresignificant damage including multiple air bag replacements. The owner of the company spoke with me directly, keeping me informed as back ordered parts became available. The quality of the repairs were better than expected. I definitely recommend this business, and if another deer wants to test his reaction time again? Then I would definitely go back. Robbi Roberts

Did an amazing job on my repairs. Very professional and they even finished my repairs a week ahead…read moreof schedule

I've been to Curtis several times now with several vehicles. He definitely knows his stuff. He's…read moredone simple stuff like O2 sensors or greasing brakes to replacing cracked exhaust manifolds and diagnosing issues. He doesn't over charge and is very reasonably priced. One of the only honest mechanics left in Fort Wayne. Just bought a used truck a couple days ago and will be taking it to him soon to get it all checked out. I highly recommend him to everyone.

Had my check engine light on, they diagnosed the issue(s) and provided a quote. Woodward did a…read moregreat job. Kept to the quoted amount and communicated any changes in a timely manner. I will be recommending them to my friends and family.

Everyone was friendly, knowledgeable and helpful with all my questions and concerns…read more It was ready within the estimated time. My car was returned looking beautiful and professional. They even cleaned the inside of my car before I picked it up. I recommend this company and location. I have returned to this location for years, every time I had an accident with my cars. Kathryn G.

so far absolutely terrible... I dropped my car off here for an accident repair they said it'd take…read morea week now they've told me my car has no gas and after they put some in it now won't start at all... now they're sending it to a mechanic i've never heard of because they somehow managed to run 20 miles of gas out of a hybrid. I can only imagine it's something that they did, how can you run 20 miles of gas out of a hybrid? It automatically shuts off to save gas after 30 minutes, now i'm going to have to probably wait a month or two for something that was supposed to be super simple and fast. rating will probably go down if they don't figure out what's wrong with my car, i've never had problems with that car before.

I will state this on the outset. This is the first time I've ever had to have body work done on…read moreany vehicle ive owned done. So, I do not know what is a usual experience or time frame to expect or not. But here's what I dealt with. Pros: Repairs look like I never had that truck scrapped against my car. Looks spotless. Also, explanation of work and process was clear and precise. They took care of calling the rental car agency when repairs were delayed and also handed calling them to get the rental back to the rental company, I was able to simply get in my car and leave. I also cannot complain on the price since it was billed to the other drivers insurance agency, but the actual repairs was slightly cheaper than the original estimate. So if you are paying out of pocket that would have been a good thing to have happen. Cons: My car got dented back at the end of may. When I first called them, the earliest we could get the car into the shop was Jun 20th, which wasn't awful. But then, like a 5 days before that date, they called me again and said they were still behind on work and if I could reschedule for July 10th. Then, when I got the rental car the estimated time of me having it was til the 18th, I finally got a call about my vehicle being fixed on the afternoon of 26th of July. So total time of my car being damaged until I got back fixed was slightly over 2 months. Also, while the majority of people I interacted with were professional and friendly, I did have one of the people working the front desk seem completely disinterested in customer experience. Not openly hostile, but definitely seemed like they didn't want anyone actually talking to them which was very off putting. So TLDR, waited quite a long time for what my repairs seemed to be, customer service was great pending one person, and repairs were great. If anything happens again with my vehicle, I will go back to see if the same experience happens again to form a better opinion.

They're great at working with my insurance company and always leave my wrecked vehicle looking like…read moreit just rolled off the assembly line. They do good work.

They did a nice job on my automobile. I would recommend this business, especially for any front end…read morework.

Fair and honest shop. I have had mine and my daughter's car repaired there while not cheap, not…read morethat any are, the work was well done and I had confidence it was done right. Brakes are the one thing you can't cut corners on. I would reccomend them to friends and family.

Person behind the counter was pretty much too busy to want to take care of my wife, he treated her…read morelike she was stupid about her issue. She left and will never go back even though it is only 300 yards from our house. She said she will go to AutoZone every time from now on

so usually don't chose FIVE STAR rating however when a happy, happy, happy kitten and puppy greet…read moreme at the door of a business that's AWESOME! the service was done correctly and the Arcola Auto Care Team ALL seem to ENJOY providing EXCELLENT SERVICE; that's rare to pull off as a father and son operation;) the value was great for the service i received from Mark and two sons Josh and Sam; the final bill was less than quoted; that's the second time in my entire elderly life that has occurred;)! i would highly recommend going to them for your auto care needs & i pray The Lord Jesus Christ would continue working in their lives to prosper all business future business ventures;).

Greg was great to work with. He has a welcoming style and this shop clearly takes pride in doing…read morequality work. Communication was consistent and helpful, he made working with my insurance company easy, and my car was ready faster than expected. This team clearly goes above and beyond in their work and in providing good value and excellent customer service. Linda H.

There's no paint , body shop I would rather go to than simons in waynedale…read more. Greg is an honest guy , he makes you feel welcomed. I've had 3 of my vehicles fixed, he does an amazing job on all 3.. Payment is as easy as 1,2,3. Just pay my deductible.. I would absolutely recommend simons paint ,body shop..

I would like to recognize Rich's Auto Center in Fort Wayne, Indiana…read more On Friday my transmission failed on the way back to Canada. By sheer luck we ended up at Rich's Auto Center. Both Nick & Will treated us with the upmost respect and courtesy. While we figured out the course we wanted too take Nick & Will were totally supportive. In the end we ended up having Rich's Auto Center replace our transmission and do a few other repairs. With their full schedule I do know how they did it but by end of day Tuesday we had our vehicle back and in full working condition. I cannot say enough good things about Nick & Will

Rich's Auto Center Twenty-plus years ago Rich's was…read morerecommended by a Waynedale car repair shop that was going out of business. In those twenty years, we have never been disappointed in quality, value, personnel, convenience, communication, choices, recommendations...on and on...we really cannot say enough good about Rich's. Even with a recent change of ownership, the aforementioned attributes remain, while enhancing a family-owned and operated experience. Of course, we sometimes think the repair is expensive - then, we realize we have never been disappointed. Quality does not cost, it pays. Wally and Phyllis Hull