Everyone was friendly, knowledgeable and helpful with all my questions and concerns…read more It was ready within the estimated time. My car was returned looking beautiful and professional. They even cleaned the inside of my car before I picked it up. I recommend this company and location. I have returned to this location for years, every time I had an accident with my cars. Kathryn G.

so far absolutely terrible... I dropped my car off here for an accident repair they said it'd take…read morea week now they've told me my car has no gas and after they put some in it now won't start at all... now they're sending it to a mechanic i've never heard of because they somehow managed to run 20 miles of gas out of a hybrid. I can only imagine it's something that they did, how can you run 20 miles of gas out of a hybrid? It automatically shuts off to save gas after 30 minutes, now i'm going to have to probably wait a month or two for something that was supposed to be super simple and fast. rating will probably go down if they don't figure out what's wrong with my car, i've never had problems with that car before.

Dropped off a replacement panel from my tailgate. Cody gave a very competitive quote for the…read morerefinishing of the garnish panel. The color match from a broken piece was 100%! Perfectly executed in one day. Another shop said it was a very difficult color to match and probably we should paint the whole tailgate to be sure.

Very good service at a very reasonable price. Everyone that I interacted with was very friendly and…read morecustomer oriented.

I will state this on the outset. This is the first time I've ever had to have body work done on…read moreany vehicle ive owned done. So, I do not know what is a usual experience or time frame to expect or not. But here's what I dealt with. Pros: Repairs look like I never had that truck scrapped against my car. Looks spotless. Also, explanation of work and process was clear and precise. They took care of calling the rental car agency when repairs were delayed and also handed calling them to get the rental back to the rental company, I was able to simply get in my car and leave. I also cannot complain on the price since it was billed to the other drivers insurance agency, but the actual repairs was slightly cheaper than the original estimate. So if you are paying out of pocket that would have been a good thing to have happen. Cons: My car got dented back at the end of may. When I first called them, the earliest we could get the car into the shop was Jun 20th, which wasn't awful. But then, like a 5 days before that date, they called me again and said they were still behind on work and if I could reschedule for July 10th. Then, when I got the rental car the estimated time of me having it was til the 18th, I finally got a call about my vehicle being fixed on the afternoon of 26th of July. So total time of my car being damaged until I got back fixed was slightly over 2 months. Also, while the majority of people I interacted with were professional and friendly, I did have one of the people working the front desk seem completely disinterested in customer experience. Not openly hostile, but definitely seemed like they didn't want anyone actually talking to them which was very off putting. So TLDR, waited quite a long time for what my repairs seemed to be, customer service was great pending one person, and repairs were great. If anything happens again with my vehicle, I will go back to see if the same experience happens again to form a better opinion.

They're great at working with my insurance company and always leave my wrecked vehicle looking like…read moreit just rolled off the assembly line. They do good work.

Person behind the counter was pretty much too busy to want to take care of my wife, he treated her…read morelike she was stupid about her issue. She left and will never go back even though it is only 300 yards from our house. She said she will go to AutoZone every time from now on

so usually don't chose FIVE STAR rating however when a happy, happy, happy kitten and puppy greet…read moreme at the door of a business that's AWESOME! the service was done correctly and the Arcola Auto Care Team ALL seem to ENJOY providing EXCELLENT SERVICE; that's rare to pull off as a father and son operation;) the value was great for the service i received from Mark and two sons Josh and Sam; the final bill was less than quoted; that's the second time in my entire elderly life that has occurred;)! i would highly recommend going to them for your auto care needs & i pray The Lord Jesus Christ would continue working in their lives to prosper all business future business ventures;).

I took my granddaughters older car in to get possible head gasket leak checked…read more They checked it and told me it was ok. They were correct ! I'll be taking all my cars to them in the future, tired of the price gouging at the dealers. It's important to me to support local businesses that are good, honest and reliable. When you find one, you want to support them. John B.

Brian always goes above and beyond! Is honest and finished in a very timely manner! Great prices,…read moregreat service I will never use another mechanic.

I've been to Curtis several times now with several vehicles. He definitely knows his stuff. He's…read moredone simple stuff like O2 sensors or greasing brakes to replacing cracked exhaust manifolds and diagnosing issues. He doesn't over charge and is very reasonably priced. One of the only honest mechanics left in Fort Wayne. Just bought a used truck a couple days ago and will be taking it to him soon to get it all checked out. I highly recommend him to everyone.

Had my check engine light on, they diagnosed the issue(s) and provided a quote. Woodward did a…read moregreat job. Kept to the quoted amount and communicated any changes in a timely manner. I will be recommending them to my friends and family.

He was able to get a ding out of my door on a body line. I also had him take some old dents out of…read moremy other car since he was there. Patrick did a real good job. It was nice to pay for his service and not use my insurance. He also gives military discounts.

Very talented and quick at fixing it. I can easily forget where the dent was as it looks like new…read moreand he'll work with you to get the job done at a good time and location! Worth the call!

Trustworthy and honest people here. They don't overcharge you or recommend unnecessary repairs…read more They always make you feel like your concerns are heard. The quality of repairs are good. Highly recommend.

Make sure you ask them to check your transmission fluid while getting an oil changed. they never…read morechecked mine, spent 4300$ on a new one. I called around to other places after this happened and it is standard to check the transmission fluid. Lazy employees.