A fairly small branch but very good nevertheless. The best thing about M&S is its present movement towards ethical trading. They have pledged to increase their use of trade-fair, environmentally sustainable items (that are not tested on animals) as part of their new image. The clothes are good quality but a bit expensive for me; however, their range of toiletries is marvellous and not particularly expensive. The big bottles of coconut milk, and cocoa butter and vanilla, body lotion (300 ml) are gorgeous and only £1 each! I thought that was a mistake when I saw them first. There are really lovely gifts on offer this year too (leading up to Christmas as I write this), with lovely packaging - especially the scented toiletries and also children's toys and games. Of course, all branches of M&S will sell all these things, not only the one in Neath (but that's the branch I was in today)! I was struck by the helpfulness of the staff when I asked where something was; they are trained well in customer service. read more